Gmail Reviews 

Terrible experience. Important emails consistently end up in the spam folder, while each new update seems to make the service less useful rather than improve it. For a multi-billion-dollar company, it is disappointing to see such basic functionality handled so poorly, especially while increasingly collecting user data under the pretext of improving privacy and security.

Do not use these for business purposes. I moved from Outlook to Gmail as I thought it would be better for my business. It has been a total nightmare. All my emails end up in customers SPAM or JUNK folders. I have been through Google support a dozen times to try to fix the issue and still, six months later, my emails still end up in SPAM or JUNK folders. I am now moving back to Outlook.

I made the mistake of purchasing a new gmail professional account. its been a nightmare. tech support makes things worse, they don't know what they're doing, after 10 days and multiple tech support calls, my other account now has problems. They couldn't verify my new account with my new phone number, so they told me to BUY ANOTHER PHONE. This is the worst of the worst. I feel PUNISHED for buying from them.

Gmail is absolute garbage compared to Yahoo mail.
I accidentally Archived an email and had to ask Google where it went to, I couldnt find the Archived Folder. Instead it just gets recycled into the All Mail List.
And when I went to make a new folder, I couldn't find it on my list.
How does Google allow such a crap program like Gmail happen... ?

Absolute worst service won't let you create any account and just delete all your youtube accounts without any reason

Everything was working good and all sudden they completely changed and destroy the whole program the program is trash good going let’s make things as hard as possible so you can’t find anything. Shame on you. Everybody should go with someone else.

The new gmail format sucks. I realize a change can be difficult but why change a winner.

Wife is at the DPS office to get my daughters permit. Needed 1 file that I had in my email. We both have Gmail accounts. Google took it upon themselves to BLOCK the email I sent.

I choose what I send and to who. Not Gmail. My wife never got the email and had to reschedule another appointment in 3 weeks. Gmail absolutely sucks and honestly I am checking into suing them over this. Gmail does NOT have the right to block an email I need to send in an emergency.

I’ve just spent 4 hours trying to create a simple email on google but it blocks me at every step. The QR code doesn’t scan and it won’t let me use a phone number to verify the account. It’s just an email but they’ve made it impossible . The website claims it needs to verify info about my device or phone but tha makes zero sense

Totally dumb 2 factor authentication, before you get a code you have to write drown you phone number? I must be the only human in the world that doesnt fully remember his phone number...

My emails don’t load, with Gmail been running for so long I would of thought it would be better in 2026.

I discovered that Luxplus (a Danish company using the Belgian website luxplus.be) had been charging me a recurring monthly membership fee of €9.95 for many months following a small order I placed in March. I was completely unaware that any such membership had been activated. I then searched the Gmail account registered with my Luxplus account. I did not find any order confirmation, subscription confirmation, renewal notice, monthly invoice notification, or any other email informing me that a paid monthly membership had been activated. The order confirmation email was either never sent by Luxplus or somehow disappeared from my Gmail account. This experience unfortunately reduced my confidence in Gmail.

I really don’t understand how company can be this incompetent and being business they let my Gmail get hacked and all the recovery methods were changed by the hacker. I was never prompted to approve or deny. The password changed like I have been before and then there is no customer service whatsoever complete and utter incompetence.

Couldn't access my Gmail account due to a complicated process?

Emails were taking forever to send this morning. The whole interface just felt laggy and unresponsive. Usually it's fine, but today was pretty annoying.

My email keeps saying they are gonna wipe my account in 30- days if I dont clear space. I just removed all my photos, cleared my spam, and my trash, cleaned out my primary inbox, yet some how im still over, 15.29GB out of 15GB, yet I just cleared over 7GB and it still says im over. Over half of my emails I declared spam and marked as so, yet now the ones I marked are all unmarked and flooding my primary inbox. Now it keeps saying recent changes may not have been saved, how tf you know it didnt save if it didnt save? You'd think the only way to tell you it didnt save, was to save so it could remeber to tell you every damn time you login. So what exactly didnt save? The system didnt even know, cause everything downloaded. So I guess goodbye to the emails I've had for years. Also EVERYDAY should be a option of when did this occur. Also I should be allowed to use cuss words in this, freedom of speech right?

Google AI locked our account and won’t reinstate it. We are a nonprofit community art organization that not only used gmail, but used the Google account to sign into other services. There is no recourse, no way to contact a live person to help. We’ve move to proton email, but will never be able to recover all the contacts in the Gmail account.

Stay away from Google. With all their money, they still don’t offer live support.

many apps would allow me to login using google. One name, one password for many different apps. breaches security rule number 1, do not use same name and password for multiple apps. Google have zero idea or concern for security.

at the other extreme, gmail persists in locking me out for 48 hours because it insists on multistep login process. by the time I have found my phone or done multi-step login to another email, the gmail codes have expired.

I just want a username and password to login. In one case google make these totally insecure (same login for multiple apps), in another the make it so secure I can't access my email. How do I block all use of multi-step login?

Utterly useless. Who ate the idiots who drsign this crap?