Review of Halfords Retail


Rated 1 out of 5 stars

WORSE BIKE SHOP EVER. Only use if you are an idiot!

I bought a bike about a month ago and from the moment I entered the store it was a terrible experience. This review could go on, but I'm just going to highlight issues:

1) Staff were not professional and had no enthusiasm to want to serve anyone. People should be thankful they have a job nowadays but you wouldn't have thought that. Check it out yourself, Chiswick London branch!

2) Wrong lights were fitted on the bike

3) My seat bag wasn't screwed on. Mud guard was not screwed on.

4) Front wheel came lose whilst I was driving in busy traffic and now wheel is slightly buckled

5) I was charged TOO MUCH, staff were using their mobile phone calculator to apply a 20% discount I had from bike manufacturer

6) 2 weeks in, issues arising with gear changes and chain coming off

DO NOT get your bike assembled by Halfords. This is especially true if you are getting a bike for a child. Do not trust them with you or your childs life.

October 28, 2011
Unprompted review