Reply from Harrogate Holidays
[REPLY]
- Reviews (276)
- Mr Harry Randall
- 1 Review
This was a fabulous trouble free holiday
I found The Old Cottage in Knaresborough through the Harrogate Holidays website and could not have asked for a better place for my inlaws and us to stay. It was in a quiet yet very central area which allowed my wife's parents to relax and my wife and I to enjoy the local Inns and restaurants. The cottage was extremely well equiped and very attractively decorated, it could have been a John Lewis showhome. I have already recomended it to family and friends and we are looking to book again for next year. The area is a perfect base for visiting many stunning Yorkshire villages and attractions. We found the local people fantastic and all very helpfull especially the girls in Knaresborough Tourist Information who found us the details of a small church in Walton my father in law attended as a 10 year old boy from a near by orphanage and they also found us a local place to hire a wheel chair. The warden from the church arranged to open the church to allow my father in law to go inside which was amazing for him after 74 years. Thank You Harrogate Holidays you made a big impact on our family.
- Mr Frank Hagon
- 1 Review
comfortable & convenient accomodation near to town centre. Thanks.
Visit to Harrogate from 18th to 25th May. Our chosen apartment was the cellar of a large terrace housen nicely adapted as holiday accomodation with private entrance through a back gate into a yard or court. Accomodation simple but adequate & very comfortable with every convenience expected, at a very reasonable price considering it was most convenient for all the facilities of a charming town. As we came by train rather than our car we had no problems getting about and used public transport to go further affield ie. York, Rippon, Knaresborough and Harewood. Would definitely return.
Harrogate Holidays very efficient and all booking and information conducted online.
- Mr R Gillingwater
- 1 Review
A perfect May bank holiday near Harrogate
Braham cottage provided a peaceful and homely place to stay whilst we explored the area. The owners really had thought of everything you could possibly need as a family and our dog loved it too!
- Mr D O'Brien
- 1 Review
Happy Harrogate Holiday
We were very happy booking a stay in Yorkshire with Harrogate Holidays. Their website gave a clear and accurate account of the converted granary in both pictures and words. We felt personally cared for by both the owners of the granary and by Harrogate Holidays.
We are very happy to recommend this site for booking holidays in the Harrogate area.
- Mrs Stephanie Perraton
- 1 Review
Fantastic!
As we left the main road, we did wonder exactly where we were going, we had not expected the cottage to be so far off the beaten track, but it was wonderful. From the moment we arrived we fell in love with it, we had a warm welcome from the owner which was appreciated and then left to explore. There is absolutely nothing that they had not thought of, a really well stocked cottage. The furnishings were superb, crisp bed linen and fluffy towels. We would definitely return if we visit the area in the future.
- Mrs M Kirkby
- 1 Review
The perfect accommodation for a weekend stay in Harrogate
Spent the weekend in the duplex suite with my two daughters. The accommodation was of a very high standard and met all of our needs. It was opposite a lovely park and within easy walking distance of the town centre. I would have no hesitation in staying there again and recommending it to mt friends and family. The number of steps and stairs is something which some people would have to take into consideration as our apartment was on the first floor and also had an internal staircase to the living area.
- Mrs Maria Willman
- 1 Review
Smooth booking process with additional assistance on local restaurants etc, good quality accommodation in ideal location.
The accommodation consisted of a two bedroom house situated over four floors. the two bedrooms were spacious of a modern design with excellent ensuite facilities. The bathroom on the top floor had a full size bath and seperate shower.
Everything was clean and very well maintained, with pretty well all you would need to live there permanently.
Our only negative observations are more structural than about quality.
The steps leading to the front door have a drop to the left hand side but there is no safety rail which means the 'drop' is open.
The second observation is that having clearly spent a great deal of time and money getting the interior finish up to a high standard it was disappointing that the windows are only single glazing which lets in all the traffic and outside noise.
- Miss Louise Asten
- 1 Review
Fantastic!
We had a fantastic weekend. Booking the accommodation was easy and we were given all the details we would need. On arriving at the property we were greeted and informed how to use the appliances. Lovely little welcome pack left in the fridge too which kept us going till everyone else arrived! Great location and beautiful house. Could have stayed there forever :)
- aib
- 2 Reviews
very Central
Positives First, Good size bedrooms and bathrooms. Property very central for the town and also getting onto other routes out of town. Parking for 2 cars was great too. Furnishing good and beds comfy.
Negatives. Living room was much smaller than it appeared in photo, but adequate for 4, I would suggest 6 would be a tight squeeze! Pans were awful, and we could have done with more cups.
The kitchen sink was dirty and I had to give this a good clean. also I would suggest that the walk in shower needs a good clean as floor felt slimy.
- Bright Seed Textiles
- 2 Reviews
Excellent. Comfortable, high quality, well located accommodation.
We booked an appartment as an alternative to usual bed and breakfast to give us somewhere to return to during the day that was comfortable and near to centre of Harrogate. This accommodation fulfilled these requirements perfectly being located within easy walking distance of the shops and restaurants of Harrogate and also being in a peaceful location off the main routes. The accommodation was furnished and decorated to a high standard and facilities were excellent. Overall a great alternative to B&B and very good value.
- Mr Tom Larmar
- 1 Review
Simple website to navigate and clear information.
I would recommend this website for its clarity, precise information and ease of use. The property we stayed in was of a high standard so would not hesitate to book another property through this site. Thank you.
- Sarah F
- 1 Review
You want to be next to Bettys? You got it
Booked for a group of friends and me who are from London (I live locally so know Harrogate well) and can say this is the best located house in Harrogate. The house is furnished to a great standard and immensely comfy.
Everyone who stayed asked for details of how to book the house again so I would say that gives you a good indication of what we thought.
- Mrs J Hickson
- 1 Review
Very efficient and helpful staff.
I booked holiday apartments for 12 people through Harrogate Holidays. They were extremely helpful throughout and very friendly. I would certainly use them again.
- Ms Sharon Caunt
- 1 Review
Was really clean, everything you needed and more
Would recommend this place. Central to town. There was six of us, plenty of space, linen etc! This place had everything you needed and more, very clean, tidy and quiet! Excellent service thank you
- Mrs Dominique Wanin
- 1 Review
Perfectly located right in Harrogate centre, very well equipped and nice apartment.
The apartment is nice and very well equipped. Just a problem there was a leak in the Jack and Jill shower room but it did not spoil our stay ! As soon as you are out of the house you are right in Montpellier district, near the pubs nd the restaurants, 5 minutes walking from Victoria Shopping Centre and from the Valley Gardens or the Pump Room Museum. We had a lovely stay there and definetely we will come back in this apatment.
- Ms Tracy Blakeman
- 1 Review
Great Cottage , Great location !
We stayed in Rose cottage in April to visit the flower show . The cottage is fabulous ! Homely , clean , spacious and all mod cons provided . Lovely little courtyard garden with bench but rain prevented us from enjoying it ! The location was great too walking distance to the town centre and also the necessary shops on hand just around the corner ie Sainsurys express , a couple restaurants and a few other shops , local pub and even a wine bar further down the road .The local chinese takeway is also recommended literally across the road from the cottage ooh also visit Graverleys Fish restaurant .(in town)... amazing food at reasonable prices . The Yorkshire show ground is literally 10-15 min drive .. no distance at all !
- Mr Christopher White
- 1 Review
basement apartment below heard of elephants
great service from harrogate holidays
flat clean & great facilities
only draw back that totally ruined our stay was the owners upstairs who were a heard of bloomin elephants from 0730-0900!!!
next time we book an apartment the 1st question will be who lives upstairs & if they say the owners steer clear
Reply from harrogateholidays.co.uk
Thank you for your feedback, and we are very sorry that you found the noise level from the upstairs flat intrusive to your stay. Unfortunately, it is sometimes the case that noise can travel in some of the more characterful older apartment properties, but we will certainly pass this information on to the Owners in order that they can be mindful of this. We hope to be able to welcome you to Harrogate at some point again in the future. Kind Regards. The Harrogate Holidays Team.
- Mrs Karen Griggs
- 1 Review
Fantastic Yorkshire Stay !
We had a fantastic holiday. It was made so easy both by the booking company who were so helpful and the accommodation, The Spring, was excellent and a lovely family that run it. This was the second time we had stayed there and will be back for a third!
They all contributed to a brilliant time, everything we could have wanted was supplied and there was no difficulty about arranging everything. My husband was really pleased to be able to have wi-fi while in Yorkshire, I loved the peace and quiet yet still good accessibility to dales, moors, market towns and cities. The scenery is amazing such a beautiful parrt of the world. We will definitely be back and have no problem recommending Harrogate Holidays to anyone.
- Mr Tony Fisher
- 1 Review
good value & well presented
The accomodation was in 1st class order , very comfortable & exactly as described .
It was in open countryside but close enough to the village &Harrogate to make the most of the good local facilities .
- Christine
- 2 Reviews
Had an amazing time at Humble Bee Cottage through booking with Harrogate Holidays
Booking with Harrogate Holidays was simple and quick and we were impressed with the service.Humble Bee Cottage made the perfect location for a weekend away with friends. I would recommend Humble Bee Cottage to anyone who loves the countryside or wants to experience being on a farm. The cottage was very tastefully decorated, clean and well equipped including wellingtons to wear around the farm.
We also had a tour around the farm with Dave who is very passionate about farming and obviously loves what he does.
We will be going back.
From Veronica, Lana, Jan, Marie and Christine
- Mrs Kate Shakspeare
- 1 Review
Conveniently placed with clean and very comfortable accommodation
We, a family of 4 and dog, had a very enjoyable stay at Daisy House. The house is very convenient for shops and restaurants, and dog walking in valley gardens. The added benefit of a parking space was very handy. We enjoyed all the facilities and have recommended the house to others who are visiting Harrogate soon.
- Miss Gemma Dickenson
- 1 Review
lovely house in a brilliant location
The house was lovely and had loads of amenities to make your stay comfortable. The only issues we had was that the shower in the family bathroom was luke warm and the microwave didn't warm your food.
The house was in a brilliant location and I would definately recommend Harrogate Holidays and Diamond House to others
- Mrs Roberts
- 1 Review
Lovely cottage, perfect location
We stayed in Fir Tree Cottage over Easter 2013 and it was wonderful. The cottage has everything that you need, very comfy beds and beautiful views.
Huby is a nice village close to the train station and only a few miles drive from Harrogate centre. It was very peaceful, there is a lovely garden that comes with the cottage rental and we had off-road parking.
Certainly hope to return in the future! The booking process was very easy and we did not have any problems.
- Mr Peter Croft
- 1 Review
Friendly efficient and peaceful
This is an outstanding farm-based cottage holiday - spacious, clean and comfortable accommodation, owners who take a lot of care but do not intrude unless needed, and a range of little extras to give a buzz of difference - home made biscuits, logs for the fire. Walks could start from the doorstep and were delightful. The location was ideal - the peace of deep countryside but a short walk to a great pub meal and a short drive to the centre of Harrogate.
- Mrs Elspeth Rodgers
- 2 Reviews
Fantastic apartment in the ideal location
This apartment was absolutely immaculate. It was a lot larger than we had expected and a lot more luxurious.
It was within a five minute walk of the centre of Harrogate and just a two minute walk to Valley Gardens with the most amazing playground.
We stayed at the apatment with our two young children who made the most of the TV in their bedroom and the huge living area.
The booking process/checking in was easy with very clear instructions on how to collect the keys and where from.
I would highly recommend this apartment to anyone looking for self catering accomodation in Harrogate, a stones throw from some lovely cafes and restaurants with the luxurious feel of a high rated hotel.
- Mrs Dawn Gallienne
- 1 Review
Easy booking and beautiful property - couldn't ask for more
The website showed Newby Farm Cottage - it looked lovely and just the place for our first holiday as a family. It didn't disappoint - we had everything we needed. Even the unseasonal snow during our visit couldn't spoil things. The owners lived next door and even came round to ensure we were ok and offered to get anything from the shops if we didn't want to venture out into the snow.
Highly recommended - we will definitely be staying again.
Thank you.
- Mr Jamie Middleton
- 1 Review
Great location, lovely apartment.
Great apartment, lovely apartment, a couple of things just let it down, advert states real open fire, this is not the case. In the main bathroom, the jacuzzi bath did not work and also the underfloor heating in the same bathroom wouldn't work.
- Miss Samantha Cummings
- 1 Review
Luxurious!
We stayed in Swan Road no.2 and when we got to the apartment we were blown away. The size was amazing; all the spaces are well decorated and the lounge is just beautiful! The bedrooms are spacious and comfortable too - I was in one mind to just stay forever!
If I had to mark it down for anything it would be the TV and the bath. It's advertised as having Sky TV, but it's not got a very large selection of channels - I'm pretty sure free-view has more options, however it's obviously not that big of a problem; I wasn't there to watch TV anyway!
The bath looked to be a huge spa bath, but sadly didn't actually work as a spa. That was a bit of a disappointment but again, I didn't go for the bath so it was OK!
If you want a comfortable place to stay where you can relax away from the sounds of the street but also be close enough to the town centre to get to Betty's and the Gardens in a few minutes then I couldn't recommend this place more. I know I'll be back.
- Mr Reinhard Sundermann
- 1 Review
Ok - but some shortcomings
We have booked with you several times before and have also been in this property before and we have always been more than a 100% satiesfied. This was not really the case this time. The internet in the property kept beeing diconnected despite your attempt to solve the problem.To use it for seroius work was a nightmare. The shower in the ensuite bathroom remained ice-cold despite all efforts so we couldn´t use i, which is very annoying when you deliberately book with two bathrooms.. The fan extractor in the kitchen did not work -a real problem, since no other window can be opened in the property.The toaster had obviously burned before, since serveral plastic parts had melted. The heating was set at a time that it went off at 10 o´clock in the morning and remained off until late afternoon. With outside temperatures around zero or even below we kept freezing until we manged to alter the setting. However, without any notification at all, someone came into the flat after four nights to change the sheets while we were out. The person turned off the heating COMPLETELy (it was 2 minus outside that day) so that we returned to an ice-cold flat in the late afternoon to spend another evening shivering - not really the idea of a comfortable holiday. You might wonder why we didn´t let you know while we were there: The answer is:On holiday we do not want to spend the day phoning for repairs or wait for people to come and do them, since that is what we do at home when we are not on holiday. However, since you asked for this rating and for the benefit of future guests we feel obliged to inform you about the shortcomings and hope that your organisation can offer the standard that youoffered before.
Yours sincerely,
Stefanie and Reinhard Sundermann
Reply from harrogateholidays.co.uk
- Ms lamb
- 1 Review
Birthday weekend made perfect
Booked strawberry 1 apartment great property photos did not do it justice.will definetly be booking again through Harrogate holidays it was a pleasure . Thank you
- Mike
- 1 Review
gateway to delights of Harrogate
I have found Harrogate Holidays a very good agent to deal with. They have a wide portfolio of properties to suit a wide variety of users. The properties have always been of a high standard and very well located for town and countryside.
The rates are in my opinion largely very reasonable and matched to facilities. It is howvever alwaya a good idea to check any specific needs you may have with the agency as the advertised descriptions may differ. This has applied to bed descritpion where two double beds are described. In fact one of these beds may, in fact, be a sofa bed and I can call on significant experience to comment that sofabed comfiness covers a very wide spectrum!
In dealing with issues around the accommodation, the agency was happy to try and address any problems such as central heating control immediately. The only issues that were difficult was dealing with other clients who sadly fell short in extending consideration to others. I cite those who find it impossible not to smoke in properties clearly designated as non smoking and those who employ a speaking voice at level bellow.
In short I can recommend Harrogate Holidays to those who want to to enjoy this splendid part of Yorkshire.
- Debbie
- 2 Reviews
Gardeners Cottage was in a lovely location, close to many place of interest.
Gardeners Cottage was in the grounds of a large country estate, it over looked the walled garden of the hall, no direct access from the cottage. The cottage was clean, tidy and very warm. The space was good, we were 4 adults and 2 small children and had plenty of room. The cottage had been recently renovated, and furniture was new and modern. Wifi was useful. There didn't appear to be any outdoor tables or chairs to sit on and enjoy the gardens in the evening, however we didn't need these as we visited during the coldest Easter on record.
Good location, lots of places to visit.
- Mrs Deborah Werronen
- 1 Review
Comfortable, roomy, and convenient
We booked a week's stay at Daisy House in Harrogate for my son's wedding. His future in-laws were able to book Strawberry House right next door, which made it very convenient to celebrate Easter together, and to coordinate sight-seeing together. The owner of Daisy House supplied me with wonderful directions to the two closest grocery stores, saving us some time and confusion when we arrived on Saturday. Everything was neat, clean and lived up to our expectations. This is the second time I have booked through Harrogate Holidays - the first being two years ago when we stayed in Knaresborough in Dray Cottage for a week. Both times Harrogate Holidays staff has been extremely helpful and patient with some of my questions - being from the United States, different terms are used. We have shared many pictures of both Dray Cottage and Daisy Cottage with our friends, and they are all impressed with how nice the properties are. I have, and will continue to highly recommend Harrogate Holidays to anyone vacationing in the Harrogate area. My only regret is that I didn't get a chance to stop by the Harrogate Holidays office and offer my thanks in person!
- Mrs Christine Bates
- 1 Review
A comfortable well equipped flat close to the town"s attractions.
Very satisfied with the flat with was what we wanted for a short break in Harrogate for 4 female friends close to attractions of the town. One or two niggles, having requested 4 single beds we arrived to bed made up as double with was rectified on request during afternoon. In the search for a lost earring we found the beds in the single beds room to not have been cleaned under for some time and a rather dusty floor.
Otherwise no complaints,
- Denise & rob
- 1 Review
good but needs inproving
hi, we enjoyed our short break to knaresborough, we stayed at moon cottage in knaresborough, it was lovely we were disappointed that the log burner did not work, it did smell abit damp, so i would advise you not to put your clothes in the wordrobe, we did and had to wash all clothes when we got back even the ones we didn't use. mother shiptons cave is a must !! there is buses into harrgote every 7 mins from knaresborough town, i must say the people in knaresborough are really friendly and you can have a giggle with all. would go again !!!!!!!!!!!!!!
Reply from harrogateholidays.co.uk
Thanks so much for taking the time to review Harrogate Holidays, we are really pleased that you enjoyed Knaresborough, apologies that the log burner didn't work and there was a smell of damp. We have raised these issues with the owner and we are sure they are working towards rectifying them. We hope that you'll return to Knaresborough and stay with us again. With Kind Regards, The Team at Harrogate Holidays.
- The Milliouds
- 1 Review
By far exceeded our expectations!
We loved our stay in England and would certainly recommend Harrogate Holidays. They were efficient, professional and super helpful when we phoned to book. The property we rented was exactly how it appeared on the web site.
Having experienced lousy English plumbing, cramped rooms and furniture on its last legs, this was a very pleasant surprise - a jewel of a find! Beautifully renovated, with style and great attention to detail - high beamed ceilings; large, spacious rooms; fully equipped kitchen; excellent water pressure; beautiful views; peaceful location; Egyptian cotton bedding; a decent tv; a very friendly welcome...
I would definately use Harrogate Holidays for our next trip to the UK.
- Mrs Danielle Mcardle
- 1 Review
A really lovely apartment in a beautiful old building
We were really pleased with our apartment, walking distance to the town centre and just across from the park. Very easy and straightforward collecting the keys and overall a relaxing and great stay in Harrogate .
- Mrs Sylvia Strachan
- 1 Review
- Mrs Julie Bottomley
- 1 Review
Perfect Valentines Weekend
The apartment was great, tastefully decorated and extremely well equipped. Short walk in to town was ideal. Plenty of nice shops, bars and restaurants. Cheap train travel in to York. Only downside was traffic noise at night in bedrooms.
- Anon, Yorkshire
- 1 Review
Great location, very clean and good communication
Great apartment, good communication and fab central location in Harrogate's centre. Would reccomend!
Harrogate Holidays
Harrogate Holidays is the largest provider of self catering accommodation in Harrogate and the surrounding towns and countryside
A handpicked selection of over 100 quality self-catering properties located within Harrogate town and the stunning surrounding Yorkshire countryside. Whether you are looking for a contemporary apartment, a quaint cottage or an impressive barn conversion Harrogate Holidays has them all. With 100 properties to choose from there’s sure to be a property to suit your needs. Each of the properties has been personally inspected by owner Alison Hartwell and only those that have been graded 3, 4 or 5 Star by Enjoy England.com are accepted into the Harrogate Holidays portfolio. Harrogate Holidays offers a local, friendly, knowledgeable service. So if you have any specific questions or requirements then the team will endeavour to answer them. Along with the glorious spa town of Harrogate, Harrogate Holidays has a good selection of properties in Knaresborough, Ripon, Pateley Bridge and Wetherby. * Pets are welcome at many of the properties * Short breaks welcomed * Stay from 2 nights to 3 months * We can accommodate groups of up to 21 * WIFI available at many of our properties * Parking available * Book or check availability online at www.harrogateholidays.co.uk
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