Happy with the advice provided at first when I made the sale, although the item did not arrive on time, and left me two days with the builder doing nothing - waiting for the item. Did not even receive a courtesy call. I had to follow-up. Spoke to a helpful guy, but ultimately powerless to do anything.
Having taken a course in mosaic I am hooked this company provides excellent service and products are what they say they are.
Brillians thanks for prompt and easy ordering. Will be using you again.
I highly recommend the Tile Grid 1x1cm for making custom mozaic sheets. I couldn't find any mozaics to match my bathroom blind so have made my own random mix to make a border. Just be careful not to be too liberal with the glue when attaching tiles to the fibre glass mesh or they will stick to the grid.
All my dealings with Hobby Island were trouble free. I requested and was sent 20+ 1cm mozaic sample tiles. My only feedback would be that it would be handy to have them numbered and/or identified in some way as some are subtly different in colour and difficult to tell apart so that you can order with confidence.
I would recommend this company as they are really quick on delivery. I needed some tiles for mosaic and they came when they said they would be delivered.
The website has a lot of things on for crafting so it is worth a look.
We have found Hobby Island to be a great company.
They always reply to our order within hours and the goods are sent to us within 48 hours.
The quality of the products is excellent.
Would definitely recomment.
I have dealt with this company for the past year and have no complaints whatsoever. I use the internet/telephone when ordering and my orders are dealt with within hours. I live on a remote island and the package usually gets to me the next day. The staff are very friendly too and recommend latest deals etc. Full marks.
They're very good, good value, I've used a couple of times. Must admit the last time I received an email from them confirming the goods had been received and hoped I was happy with them, I replied I was a little disappointed in the quantity of stained glass I'd received .......... Didn't get a reply which I was surprised at.
was impressed how quick i received the tiles, only grip is that i wish the post and packaging discount was spread over the other colours. For instance if you buy 5 sheets in total that are different colours, you get charged the full rate with the discount only being on the second sheet in the same colour. If you buy 5 sheets the same colour you pay the full rate on the first sheet but the over 4 are discounted. Small grip but p and p can start adding up.
Other than that service was prompt, colours were true to the picture and a query i sent about colours was answered fast.
I ordered products from Hobby Island to use with a class of year three children at school. The products were exactly as I ordered and arrived really quickly. The service was impressive and I would definitely use them again if the need arose! Well done Hobby Island!
I was very impressed by the extremely quick service, prompt attention and delivery of my orders.
The range of mosaics available are better than other websites I have come across on other mosaic websites.
Very useful too are the free samples available. It would be helpful to me if a colour matching service was available too, if there was someone to contact for advice on this.
The items arrived and I found them to be exactly what I was expecting from the online image - in fact I think they looked even better in real life. The online shopping experience was easy and straightforward and the purchase arrived just a matter of days after my order.
All in all, they couldn't have done any better - on this occasion at least. I'm about to place a second order and I have every confidence that experience will be just as good.
Nice range of tiles, etc at reasonable prices. Delivery service excellent as it was fast, not too pricy and easy to track with the added benefit of being able to not only see your one hour delivery slot on line, but be able to change it if it didn't suit.
The only thing that spoiled it for me was that some of the tiles came on net backing instead of paper. The glue stuck to the underside of the tiles in big ridges which was impossible to get off no matter what I soaked them in or how hard I scrubbed. This made these tiles stand up higher than the ones which came on a paper backing. They slid off easily after a few minutes soak.
I have ordered goods from Hobby Island three or four times and each time have found them efficient, friendly, knowledgeable and trustworthy. They have given me excellent advice and are always happy to have me come and collect small amounts of mosaic equipment. I would not use anyone else now .
The kit was despatched within 1 hour of ordering online. It arrived two days later, very well packaged. Would use again.
I wanted to have a different hobby that would not be difficult to learn and would show something of me as I used my little talent. I was so thrilled that as I bought the top quality mosaic pieces in different varieties that I have created a first class design of beauty. With the different pieces not used I am able to do something more in a different design. This is such a good place to get the mosaics as there is variety. A great service and when it is delivered to your door it is well packed. I am very impressed and would want everyone to open this door as it is like finding the jewels in the crown.
What can I say, super fast delivery, great items.
I live on Crete, Greece and they do not sell mosaics and it is not easy to find other things for Hobby's so I find this site invalueable and finding it has allowed me to carry on with projects I thought I would have to give up. PLEASE keep going ad thank you so much.
I found the service and quality of products to be better than I expected from a web Store, particularly the communication which I can't fault. I fully intend to use them well into the future!!! :-)
I had a small problem with the post over Christmas, the post office had man handled the package making some damage to the contents, I made a short phone call to this seller, with out any hassle a compleat set of new one we're send, received the very next day first class, FREE + POST PAID, you can not get better service than that, I will not hesitate to us this seller again and a gain. 100% recommended.
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