I have had several websites created with Homestead.com, for many years. I can ALWAYS get someone on the phone, the sitebuilder that I have downloaded to my computer is wonderful, the themes are great, and I could not be more pleased.
Well, I could - there are rumors that they are going to discontinue support for the computer downloaded Intuit SiteBuiler, and I wish they would reconsider that. It is so easy to work on my sites at my leisure, and open several pages to edit, at once.
Other than that, I love them!
I guess you could say, you get what you pay for. I should have known, by their really inexpensive pricing, that this site would be nothing but trouble. So yeah, they provide really nice layouts for your site, and a pretty easy to use site builder... that's great... but let you run into a problem... and it's downhill from there. Trying to get in contact with someone to help you is like pulling teeth. They say they have online chat available between certain hours, but provide NO LINK to access the chat. Then they say they are "phasing out" support tickets, so you can't send any of those. They expect you to just post your question on the community support board and wait for an answer. Well I am sick and tired of waiting. It's been days and neither of my problems have been resolved. As soon as I find something better, I will definitely be switching. This site is best used for those with only one page websites, or personal websites. Definitely would not recommend for a company or corporate/commercial use.
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