It took 6 weeks to get my order. I wrote several e-mails and all of them went unasnwered. Paid $25 for shipping which should have cost no more than $10. Only way to get service was to call them. They should have offered to refund my shipping costs. It's a shame because they seem to have cool products.
Seems that if you have a problem with HTCPedia the only way to get any assistance is to post a negative comment on trustpilot. My first email request for help went unanswered. My first trustpilot comment received imeadiate response but 5 days later I have received no resolution response. More than extremely upset with this service.
The products I ordered arrived promptly and were as expected. But the courier company (FedEx) sent an invoice for extra charges that were not disclosed at the time of delivery. These charges were for their services in getting the order through customs. So non-US customers be aware that the advertised price and delivery costs may only be the beginning.
These folks ship out a product within hours. They are FAST! Standard shipping arrives at my house within two or three days of order. Prices and selection are great. Fast shipping. Website easy to navigate. What else could you ask for? Did I mention they ship fast?
It was a pleasure getting the dock for my Thunderbolt through TCPedia. Cheaper than anyone else and shipping was extremely fast with excellent communication throughout the process. I'll be a return customer for sure.
Purchased a few miscellaneous items after receiving my HTC Rezound. They all are great and work as advertised. I will only shope at HTCPedia in the future. Great bargins, available products not accesabe elsewhere.
Everything went as smooth as possible. Fast delivery and the cd's got to me with no damage. All perfect as could be. Love your sight i will recommend it to all my friends. Thank you.
My Windshield and Dash Car Dock Mount Is amazing. My phone fits no mater if I have my big battery or small one on I can have my cases on as well. You can even rec your drive or the drivers in front of you when its mounted.
I got the Extended Battery & Door as well. I can go almost 3 days without charging my phone. Thats with 4g running.
My case fits perfect I love how they cut out the back for the extended battery and back cover. The case has saved my phone more than once.
This company was very fast and you get what you want and then some! Thank you HTC Pedia Shop!!!!
I initially sent an email asking for product details but never got a reply. I finally called, got through right away, and got the information I needed. Their price was fair and the shipping was fast. I'd have given 5 stars if they'd answered my email.
Truly a great experience. I found what I needed easily. Called customer service and placed the order. I received my conformation and order just as it was explained and as I anticipated. Everything worked perfectly. I’ll be a repeat customer and have no problems recommending them to friends and family. THANK YOU HTCPedia!
Items arrived on time but one item was defective. I called the customer service dept and they were extremely responsive. They sent replacement item immediately. I've ordered many different items, from many different companies, and they are about the best when it comes to being customer-friendly and professional. I heartily recommend them.
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