I ordered my dress online not quite sure what to expect. I was happy with this website's service and would recommend them to anyone looking for an online retailer for prom dresses. I was able to get an amazing dress at half-price and it arrived a couple days after it was done. I have no comments on the customer service as I did not have to contact anyone about my order. They provided accurate shipping info so I had no doubts to the status of my order, and I'm not only SUPER happy (and lucky!) the purchase worked out, but I got the perfect prom dress as well...thank you iDreamProm.com! -Ani
This is a gorgeous dress, but doesn't look anything like the picture. The one pictured is all lace and very light and airy and the one that gets made for you is very heavy and not for the beach wedding. Lace on the dress is way different than pictured. I wanted this dress for my vow renewals on the beach. Since its very warm in Jamaica I wanted this dress due to the lightness of it and received a dress made out of very heavy wedding dress material which is unfit for the beach. Otherwise the dress would be beautiful.
We ordered from iDreamProm this year. My daughter is a senior and took weeks to pick out the exact dress she wanted for her Senior Prom. I ordered a size 4 (33 1/2 bust) in mint green color. What I received was a size 2 in a aqua blue. Per their return policy I contacted them immediately for an exchange. They have refused everything I have asked. They refuse to acknowledge any wrong doings. They even went as far as to ask me if I had put the dress under black lights to alter to the photo they requested. Then they offered me a new dress and asked when we wanted it by and what color. When I responded to them, they asked me for more money. Their customer service is terrible. I would NOT recommend purchasing anything from them.
I recommend anyone that need a dress for whatever occasion to buy it from dreamprom.... There prices may be high but trust me its so I mean soooo Worth the price.....I was looking for an outstanding dress and trust me I found it right on this site....I got soooo many compliments all Last night at My auntie banquet.... The banquet was the best and so was my dress.....I stayed on the dance floor the whole night....I will def be using this website for any occasion that may come my way. ....I just want to let dreamprom know I was highly satisfied with my dress and I rated them with all 5 stars.....best website ever. .... I'm officially a new customer
The model was exactly as I wished for, I like the dress a lot but the skirt is a little short, could have been longer, for the high heels, and the sleeves are to large but it's easy o modify them...all in all, great work and totally recommend it. Grea tailors :d thank you team dreamprom.com
This dress is absolutely beautiful. The color and fabrics were just as pictured and described. Quality was better than expected for the price. The only complaint was that it was crammed in a bag and shipped. However, for the amount of money we saved, we can certainly have it steamed.
I found the most beautiful, extravagant dress that I fell in love with on idreamprom.com in December and ordered it. I then realized the prom was not formal but semi-formal, and I had to change the order from floor length to shorter. I expected a great deal of problems, but the Customer Service chat person took care of it for me and rid me of all the stress I'd been feeling, and just for a $20 alteration fee! I was amazed. The one problem I have is the chest is too big, but that's on me and not idreamprom!
موقعكم وخدماتكم جيدة , أيضا أسعاركم أود تجربة الشراء منكم مرة أخرى .. (اذا وعدتموني بأن يكون التطريز جيد) فهذا ما أزعجني لم يكن التطريز بجوده عاليه فهناك بعض الفراغات و بعضها منسول التطريز يظهر جمال الفستان لكنه وللأسف يحتاج الى إصلاح قبل اللبس أيضا يوجد به بقع بنفسجيه ورماديه للأسف
well I ordered a dress for my WEDDING, I was amazed by the styles they have comparing to the prices but it turned out that is a total $#*! ( sorry for the word ), I received the dress before the time they gave me 2 weeks but I was shocked with the dress, it looks like nothing with the one I ordered, it fits horrible, the finishing of it was worse it had different details with missing details, looks so cheap also and more worse was the packing!!! big dress with petticoat and fur shawl came in a very small plastic !!!!!! and also the dress had a black spot on it!!!!!!!
Great company, they answered to all my questions very promptly and politely, always. They also had some doubts and they called me so they could solve them. Great customer relationship! I was a little bit nervous, because I've read some bad reviews about the website, but I couldn't be happier. My dress is just fantastic! It was handmade, so every detail is unique, but it's all very similar to the picture (I've just chosen another color, because I wanted it to be traditionally white - and the one in the picture is champagne). The dress came within 10 days earlier!
thankyou, thankyou, thankyou the dress is absolutley gorgeous and a perfect fit (had the custom fit) i would like to say to those people who sent a negative (bad) review its all down to the measering. and you had me worry for 4 weeks for nothing. the dress is just as picture (shane im not ) but it is beautiful, i had jacket to go with it also perfect (only downdall is it all needs pressing. thankyou again my special day will be really special. LINDA WHITE YORKSHIRE ENGLAND