Idreamprom reviews

Idreamprom reviews

Good
8.3
from 0 - 10
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THE WORST WORKMANSHIP I HAVE EVER SEEN

Both items purchased were not sized correctly one of the items had the bulk of the 7cm which had been taken in still on the inside, of the lining, 6 different cotton colours, none of the seams had been overlocked, the split up the front, bagged and hung at the front, because this had not been adjusted, has cost me more to rectify all the problems with it than the bloody thing was worth. Slack, lazy workmanship, and the rush order date was not adhered to Im horrified that someone can sell such rubbish.
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Do not buy from these people!!Cost $150 to get dress correct and no refund!

I purchased this dress in a timely manner and paid the extra $10 to have it fit my daughter to size. My daughter is between a 5/6. She is about 5 foot tall. We received the dress on time however the size was way to large and long. I immediately email the customer service and they contacted me within 24 hours and told me to send pictures. The dress was almost 8 foot long and 3 sizes to big. I sent several pictures and told them I was taking it to have it altered. Their site states they will pay for anything more than an inch as long as the semestress verifies. After a full day they responded wanting the pictures to include the seamstress holding the measuring tape only after I told them I was already getting it altered and I had sent previous pictures. We exchanged several email within the next 3 days to which I was told there was no way their "professional tailors made a mistake" exact quote. It was my mistake as I sent in the wrong size, exact quote. I sent in 63 inches for height and they sent me a dress over 7 foot long!! The seamstress verified the length and the size to be a size 10. They did not want this as they still demanded pictures?? They insisted on pictures with the seamstress after the dress had been altered. They offered me 10$ and then finally $20 for their mistake which the alterations were $150. I did not choose to take their money as I will write this review in hopes no one uses them. Buyer beware of this site. My daughers friend ordered a dress in plenty of time and it got lost in the mail. They will not reimburse her either and she is not going to the prom. What a rip off. I will never buy anything from over seas again. I will continue to post everywhere possible to keep these people from ripping off people. Lesson learned.
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It came in time, and better than the picture~

So we order custom made because my little cousin has a broader back and order bigger, so of course we had to get it readjusted, but everything else fit perfectly. We even planned for the readjusting part because that's how I wanted it!
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One Happy Daddy!

I was worried about the delivery date because I hadn't received any shipping info. But then the "shipped" status showed and it was delivered on time, as paid for. The dress fits perfectly and looks great on my daughter. Thank you!
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AWESOME. Fast and fit perfectly

I would use IDreamprom again for all future orders. Perfectly made, earlier than expected. I love the color and quality. Perfect in every way.
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amazing

I loved my dress n it fit perfectly thank you for making it here in time for my prom
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Great service!

I was literally SO worried about ordering online... I didn't know if the style of dress would suit me or look like it did in the picture, I thought that the measurements would be way off and it would be a disaster... Also, reading some of the bad reviews other people have gave this website I got so paranoid about ordering from it...
When my dress arrived I was beyond pleased! It was exactly as they promised, the measurements were so accurate and they actually took into account the side notes I wrote them about what shoes I was wearing (to perfect the length) etc.
The zipper was good quality, beading was beautiful, the measurements were accurate, it did need minor altering but overall I expected that anyways.
My order was shipped way earlier than I'd expected which took a lot of stress off.
Very pleased with ordering from this website and so are others I have spoke with, don't pay attention to the bad reviews :)
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Beautiful Dress, beautiful prices and fast shipping!!!

Honestly, I was so scared to purchase another dress online as I did before.. But everything turned out perfectly! The prices of your dresses are great and the quality of them is absolutely gorgeous. The beadwork is amazing. Plus my shipment came in one day! The tracking is on cue, showing all stops and times of expected arrival. Plus the order status on your login is very helpful! I'm so happy with my purchase at dream prom. My prom would not be the same without you! Gunna rock this dress!!
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Great shopping experience and beautiful dress!!!

Dress is beautiful and fits well! I even asked to change the color a day or two after I ordered it, and they did so with no problem. I typed in additional instructions in the comment section, and they raised the back V slightly and adjusted the straps. The dress arrived in plenty of time using rush delivery. I will definitely shop with DreamProm again!
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Overall beautiful dress, a little disappointed in how we received the dress.

The dress arrived on time. Thank you! I was a little disappointed in how the dress was shipped. I felt like it should of been shipped better than turned inside out, folded, in a plastic bag. I am going to have a seamstress make some minor adjustments but, not every teenage girl is built the same so, this does not surprise me. And because of the way it was shipped, going to have it professionally pressed. Overall, the dress is very beautiful and we are satisfied. Customer service was very quick to respond to any questions or concerns I had.
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give us our money back!!!!

Don't buy from this Chinese company, support american enterprises.
This company does not honor their return and refund policies. They sent us a defective and awful dress and we are stuck with it.
Even though they admitted in writing that the dress was totally different from the one we ordered, they still won't give my money back. Israel Ortega.
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AMAZING !!!!!!!!!!!!!!!!!!!!

I am so happy and also so sad . Very very happy with my daughter's dress , but so sad that this is her senior prom ! and I just found this Amazing dress store if I would have found Dreamprom.com in her first year of Highschool all of the 10 dance's in the four years of high school would have been a breeze rather than the hell that it was . This experience was an absolute Dream it took us the longest to pick just one dress after that we took her measurements and ordered the dress we had a question about the color they helped us with that also the live chat was great so helpful and then we just waited for it to get here. This was our first time ordering a custom dress in the past we ordered 1 size up and had it altered but because of time we had to try the custom and let me tell you when the dress arrived it fit her like a glove it is PERFECT !!!!!!!!
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I love my dress, but the color is brighter than what I expected...

Again, my only issue with the dress is how the color sample online is brighter. I thought the "burgundy" sample would be a lot darker than what I recieved- just red.
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I will definitely order from you again!!!

My daughters dress came today and was very
Impressed with the quality. I have heard others say that ordering online is risky because the quality is just not as up to standard. I would have to say I'm looking forward to ordering from you again. Thanks!!!!
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Just what I ordered!

Reading all the negative reviews made me really worried. I paid extra for expedited shipping and my dress was delivered 4 days early! I'm happy with my dress, needs a little tailoring but other nothing I can't fix. The dress is fab!
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Great service.

The dress came today and I am so happy, now my daughter has to try the dress on and I pray that she will be able to wear it. But I want to thank you for your quick service, the dress is beautiful.
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Fit great and received it before the scheduled delivery date.

I had some reservations and was very afraid after purchasing the dress online and reading some of the reviews. I had contacted Dream Prom on their live chat and they assured me that the dress would be to my expectations. I had my daughter try it on and it was the perfect fit and the quality looks very good. Thank you so much for the early delivery and for the beautiful dress.
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Would order again

Key thing is to give a full description if there are any changes, and order plenty early! Most problems are occurring in those areas. The dress was made with quality material and they always responded to my emails about delivery!

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