When we bought our used 2005 Grand Marquis it was missing a center cap on one of the wheels and Mercury wanted nearly $50 for a new one. So I searched for new hubcaps and found ineedahubcap.com and found a set of four hubcaps that i thought would look great for it that their website said would fit on our car. When we got them they wouldn't fit, there was no place to clip onto the steel wheel. Our car needed the bolt over lugs kind of hubcap.
So i emailed them to let them know that their website was wrong and that the hubcaps wouldn't fit and i needed to return them. They stated that i'd have to pay for return shipping and pay a $15 restocking fee even though their website said the hubcaps would fit. After a lengthy back and forth emails I thought the restocking fee issue was resolved so i paid UPS $12.13 to ship them back. Five days after they signed for the package we still had no credit back on our card. Sent another email asking for my credit of $69.95 to be returned on my card. When they finally put the credit through it was minus the restocking fee anyway. Emailed them again and was told basically tough crap, they would not refund the restocking fee. Be warned these ineedahubcap.com people are idiots and crooks who have no idea what product fits on your car and even if its their mistake you'll be the one paying for it.