Reply from Innovate Electrical Supplies Ltd
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Innovate Electrical Supplies Ltd reviews
- Reviews (86)
- M.S.
- 1 Review
- Verified buyer
Great customer service!
I ordered my stuff, received confirmation and a follow up email to ensure that I received my items safely. Thought that was such great customer service!
Featured review of Innovate Electrical Supplies Ltd
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- Deb French
- Aylesford, GB
- 2 Reviews
- Verified buyer
HIGHLY RECOMMENDED
Customer service and care focused. Helpful and able to source items that others were not able to. Phoned back when they said they would and delivered on time. I could not fault this electrical supply company and would recommend them to others and use again. Andrew could not have been more helpful - Highly recommended
- J Warner
- 1 Review
- Verified buyer
Fantasic Service
Fast, reasonable service - will certainly use this Company again
- APM Electrical Serena
- 1 Review
- Verified buyer
Excellent service and products
We received a fast, efficient and courteous service and I would not hesitate to recommend this company. Many thanks.
- steve
- worthing, GB
- 1 Review
- Verified buyer
superb service
ordered air con unit online delivered next day great promt service
will use again 10 out 10
- DAVID HARVEY
- RYDE, GB
- 2 Reviews
- Verified buyer
EXCELLENT RELIABLE SERVICE
A quick and very efficient service will definately use them again.
- Robbie
- 1 Review
- Verified buyer
Fast and efficient service
The excellent price was matched by great service (emails at every stage of the process) and the unit I ordered was sent out promptly. I thoroughly recommend Innovate Electrical Supplies on the basis of my positive experience.
- andrew
- 1 Review
- Verified buyer
excellent service
easy to deal with,excellent product and customer service
- stephen o'neill
- 1 Review
- Verified buyer
Excellent
First rate service and communinication. Thoroughly reccomended.
- amie
- 1 Review
- Verified buyer
amazing customer service!
It was essential I had a quick delivery on my items and rang at about 7 at night because of the trade I work in. My phone call was answered with excellent service and answered my queries immediately. Quick delivery including a follow up call to ensure I got my goods. Excellent service from andy!
- julian
- 1 Review
- Verified buyer
Fantastic service
Went with this company because of price but also found the service to be great, from start to finish.
Would defo recommend to anyone else. 10/10
- Barnabe
- 1 Review
- Verified buyer
Very quick and efficient service and good quality product.
Very quick and efficient service and good quality product. Price was also very competitive. Would use them again or recommend to a friend.
- Customer B FARTHING
- 1 Review
- Verified buyer
first class service, great help will use again
Thank you for a fantastic service and swift delivery. Customer Service was second to none and I would highly recommend this company to anyone.
Many Thanks Again Andy for all your help and courteous support. You were 1st class!!
Barrie
- obp architects
- 1 Review
- Verified buyer
great service
I ordered a fan and was not expecting a delivery for a couple of days when I was receiving a confirmation e-mail informing me that the goods would be sent via night courier without me having paid for this service. Very impressive fast response. Thank you
- Christopher
- 1 Review
- Verified buyer
Very fast & efficient service
I placed my order at lunchtime on Tuesday and received the goods by lunchtime on Wednesday. Kept informed about my order's progress by email.
Highly recommended!
- Steve
- 1 Review
- Verified buyer
Excellent customer service
Exactly how trading online should be!
Uncomplicated web site with a fast checkout procedure which includes paypal as an option.
Innovate Electrical Supplies very quickly sent follow up emails confirming the order with dispatch confirmation and the goods were delivered next day as promised.
Price for what I ordered (air con unit) was also very competitive. Even received a follow up courtesy call to check everything was ok. Will definitely use this company in the future.
- Gary
- 1 Review
- Verified buyer
Great company to deal with,will use again!
I couldn't find my product anywhere else cheaper on the web , It was straight forward to order and pay for and arrived the next day .Brilliant
- Chris
- 1 Review
- Verified buyer
Fast, efficient service, reasonable prices.
Ordered at 3pm, delivered to us next afternoon. Easy, quick, painless. Thanks!
- Lee Smith Electrical
- 1 Review
- Verified buyer
Fantastic service
I would highly recommend Innovate electrical supplies for all kinds of electrical enquiries from small purchases to large jobs.
The advice and information given by Andrew on any sort of product you require is brilliant, I will continue using innovate as I can't fault them.
- Julius
- 1 Review
- Verified buyer
Andrew Fisher understands the value of quality service as well as quality products.
I had been having trouble finding exactly the right product for a particular situation. I eventually found what seemed to be just what I was looking for, but was not sure which supplier to choose. Luckily for me one of the three I contacted was Innovate Electrical Supplies. The other two did not return my calls, however Andrew did within two minutes and from that moment all my problems were solved. Good advice, excellent order processing procedures and delivery of 35 outside lights of really good quality shipped from Germany in 3 days. You can't expect better than that!
- Steve
- 1 Review
- Verified buyer
Excellent and prompt service.
My order was completed, and with me, within 24 hours of making the order. This was followed up the same day with a telephone call to ensure that I was completely satisfied with the service provided. Excellent.
- Claire Scott
- Motherwell, GB
- 1 Review
- Verified buyer
- Daniel
- 1 Review
- Verified buyer
Good service
ordered online, product arrived a few days later without fuss or bother.
- Sue Harper
- 1 Review
- Verified buyer
Efficient service, helpful and friendly.
Brilliant service, co-operative, friendly and competitive on price. Would definitely us again.
- Customer
- 1 Review
- Verified buyer
If you are looking for a company that is helpful, polite, offers a prompt delivery and a brilliant after sales service, then look no further than Innovate Electrical Supplies
We recently purchased an electric towel rail from Innovate Electrical Supplies. When looking for the item, we were not quite sure what model would be best for our customer's needs. I found this company by searching on the Worldwide Web, and rang them for assistance. The gentleman that took my call could not have been more helpful. He recommended a rail, which was, at the time, out of stock. However, he promised delivery within 7 days, and the lead time was met. He even called me when he had received the item in stock, and told me when delivery would be. The rail was delivered on the day specified, and I received a call from the salesman thhe day after the delivery due date to ensure that we had received it and that we were happy with the service provided. It is refreshing to know that there are still companies out there, such as Innovate Electrical Supplies, who are not only helpful in selling there goods, but are also able to supply their customers with excellent after-sales service. We would have no hesitation in using this company again, and would recommend them to anybody else seeking their kind of ware.
- Barry Cuthbert
- 1 Review
- Verified buyer
Can't fault them.
This is the second time that I have bought from Innovate Electrical and their service was top class on both occasions. The goods were excellent value for money too. What more can you ask for?
- Michael Cohen
- 1 Review
- Verified buyer
Good honest and informative service at a great price!
It was great to deal with a company whom new what they were talking about. Delivery and transaction was smooth. After services have been great.
- Kazu
- 1 Review
- Verified buyer
Quick & Trustful
I ordered uncommon products, and the staff took care of my order in a very professional way. He gave me a call to make sure what I needed by giving me the exact size of my order. Finally I received the correct items. Thank you!
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