This important order was made in good faith on a Sunday morning with the promise that it would be collected Monday from reception at my workplace at the medical centre and delivered Tuesday....."a next day service". The parcel was collected on Tuesday afternoon after at least three long telephone calls to Interparcel and City Link. No consignment number had been given in e- mail communication and this had to be obtained from Interparcel before city link could inform me of anything. The parcel was delivered to its destination on Friday in a damaged state, too late to be repaired before the bank holiday weekend.
Poor service by anyone's standards, yet City Link said this was acceptable fir the postcode area and would take no responsibility, saying it was the fault of Interparcel.

Dr Richard Sloan