Reply from Iwin
[REPLY]
- Reviews (4)
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- Snarf
- 12 Reviews
Very bad customer service. Hide negative comments.
This company is ok until something goes wrong. They make it very hard to contact them, are uninterested in fixing problems and if anyone leaves negative comments, on their site or their facebook page, even if fair, they delete them. They are after your money, nothing else.
- jonathan
- 3 Reviews
- Francis James
- 1 Review
30% for terrible customer servise and support.
The sight is nice, but don't need their tech support. I bought several games from this sight (i-win). When I upgraded to windows 7 none of my games worked. I installed using the disk I paid extra for, but the games will not work.
you need an e-mail address to activate the games, but now my e-mail comes up as in correct e-mail. The e-mail is OK to charge me every month for my i-win account but nothing else. Call tech support and you get something different every time if you get anything at all. I closed my account and now my games went from bought to free with advertisement. I was very mad at this company now I just will go to anyother game sight ( I already found Pogo)
- Ed
- 1 Review
Rip-Off - Old games no longer work and no refund.
I purchased some games in early 2008 and have to re-install them due to a computer crash. About 80% of the games I purchased are no longer on the site. I was assured at the time of buying they were mine for life but now that they are no longer downloadable I am being told they are no longer supported and was given a link back to the site to buy new games altogether. My old games are gone forever as is my money.
This is a total ripoff.........I paid for the games and if they are no longer supported that I should get a refund and not sent back to the site to buy new ones which in the future may also stop being supported as well.
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