I ordered a Nikon 1 J1 twin lens kit that they apparently could deliver in around 10 days. One month later, still no camera. They told me I should respect that it's a popular camera and difficult to get hold of. So why did they sell me a camera they don't even have? They then said I could have a red one at an extra charge?!? I don't care about it being red so this just made me more frustrated Then to rub it in they said they have a delivery of cameras in 10 days, but my order is not included in this delivery. It seems they have the policy of make a sale and hope they can deliver. As this was a present for someone it is quite embarrasing. The girl on the phone did not care at all and was happy to cancel the order.