Its the 1st time I've ordered from Jules B and I can firmly say it won't be my last, from start to finish the experience was very good with superb communication with relation to delivery, a definite thumbs up!
I HAD NEVER USED THIS WEBSITE BEFORE BUT I FOUND THE DESIGNER I WAS LOOKING FOR , AND THE DRESS I LIKED HAPPENED TO HAVE A VERY GENEROUS PERCENTAGE OFF . WHEN IT ARRIVED , IN THE SIZE I WOULD NORMALLY HAVE , IT WAS A LITTLE SNUG . I PHONED THE SHOP AND ASKED IF IT WOULD BE POSSIBLE TO HOLD THE BIGGER SIZE FOR ME .... WHICH THEY DID.... AND WHICH NOW HANGS IN MY WARDROBE . A RELIEF TO COME ACROSS AN INTERNET SITE THAT IS SO FRIENDLY AND HELPFUL . WILL DEFINITELY USE AGAIN . NICE THINGS TOO !!
I had seen a Barbour Parka on the Jules B website a while ago & on receiving an email saying that there was a 20% offer on, I went ahead an ordered. My parcel was received within 2 days of the order which was excellent, no postage charge as the order was over & £200 & it arrived beautifully packaged which is something I can normally have a bit of a whinge about, when things arrive all crumpled. I will definitely be using again
This review has been reported to customer service by the company for missing proof of purchase (only genuine customers can review a company).
Customer service is in the process of investigating this review.
Following this investigation, it will either be deleted or returned to Trustpilot.
See our review guidelines here.
I was looking for a specific item. When I found it the description was accurate and had necessary details. Check out was easy and convenient for my particular situation.
Really pleased with the service, price and all round experience. I will recommend to friends and family and will e using again myself.
Excellent service from JulesB bought a great Barbour sweater for grandson at half price in sale, bought early for Christmas.the presentation black box that came with it
and the signed tissue paper around the sweater makes it look a really first class gift.
I found this company on google placed my order quite late on in the day my item arrive 9am next morning! Beautifully & well packaged never seen anyhtong ljhe it before so much care snd attention was taken. I loved the bag so so so happy with this service.Have recommended to all my friends will 100% be using Jules B again. They are now my 1st choice for Internet ordering. Love them x
I ordered wedding shoes for my sister worrying and crossing my fingers that it would arrive on time to Australia...boy was I surprised when it came a week earlier than expected!
You lovely ladies from the store answered all of my questions regarding the shipping timeframe.
Couldn't fault the shoes purchased and service!!
I have ordered from Jules B on a number of occasions. Being in Australia i was a little concerned at first but every time goods delivered within 14 days... and exactly what i ordered. I have not been disappointed in my dealings with Jules B.
I only stumbled onto julesB by chance.This is the first time I used it , I found thd goods are well priced and the delivery is as promised.Love the proper package ss well! Definitely recommend! !
What a brilliant smooth purchase. Informed all the way of delivery right down to the hour it was going to be delivered ! Beautifully packaged by Jules B, so would have been lovely gift. I would definitely order from them again.
i ordered a shirt and paid next day delivery as was going on holiday the day after . I received a text asking different options and I chose to leave with neighbour, the next thing is , I get an email saying that they had taken the parcel back as there was nobody in our house to take delivery , and are not allowed to deliver to a neighbour !!!!!! I phoned up jules b and asked if they could drop it off at my works address 4 miles away and they told me they couldn't . So had to cancel the order and do with out a new shirt.
Recently ordered a pair of Chie Mihara shoes at a fantastic discounted price. The website was really easy to get round, checkout was quick and the delivery time was excellent. Will be checking out the web-site regularly:-)
Best customer service I've experienced! Lindsey is a great asset to your company.
Would definitely use the website again.
Shopping was easy, like the website. Did not receive any e-mail from fedex with tracking number and when checked on the website - could not get the tracking update either - when click on track in My account section - it just kicked me out .
Easy website to navigate. I wanted a particular item which was easy to find. Delivery excellent - never have I experienced a one-hour window to receive the goods - added to which they arrived within the specified time ! Perfect.
To reply as a company, please log in to your business account.