Justanswers Reviews 

8
•
TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

8 reviews

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1-star

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2.2

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(8)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware!!!!

Beware!!!!! l am now in the process of getting 65.0O back for a subscription l never signed up for! l paid 2.00 for help with yahoo then saw the 65.00 dollar charge? l never agreed to! they are a scam, so far the charge has been reversed!

October 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid- subscription service…

Contacted Samsung technical support for a problem with my tablet which is still under warranty. Passed to Just Answers UK paid £3 to get online chat support. I then found out a few days later they had taken a further £32
They sign you up for a monthly subscription without letting you know. I had to cancel subscription and now trying to get the money back. Avoid this company unless you are happy to pay for something you don't need!

October 3, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid. Multiple unauthorised charge attempts

Took the €1 trial and the advice given was actually ok. Didnt resolve the problem but did get some good information.
However, the site has tried billing my card 3 times. Bank has blocked them and they are still trying every few days.
Avoid

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

I want a refund of £39.00 charged to my…

I want a refund of £39.00 charged to my credit card.
I received ZERO service on 31st March 2026.
I myself solved my problem with my HP printer scanner (HP Envy 76400) as follows: I turned off the computer, the router and the printer, and then turned them on again one by one. This was NOT suggested by Prashanth S.
Your "expert" asked routine questions which did not offer any insight or expertise.
Your method of extracting my credit card number from me was fraudulent: you promised help by e-mail in exchange for payment of just £1.
I now realise that this was a "sucker payment".
I want a full refund of my £39 payment.

March 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Be careful!

I paid £10 for a piece of advice. Took 5 or 6 minutes and was fair enough. 3 days later I hadn’t realized I had signed up to a monthly subscription and was then charged £29 for something I didn’t want! Be careful

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

They operate a subscription Trap

They operate a subscription Trap you think you are signing up for a nominal payment of £1 but they sucker you into a subscription model where they take £39 and refuse to reimburse.

December 15, 2025
Unprompted review
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