Kaizen Medical Reviews 

903
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely welcoming, attentive, and knowledgeable during every consultation and procedure. Reviewers mention that staff members consistently put visitors completely at ease, answering all questions thoroughly and clearly. People truly appreciate the relaxing environment and note that various skin treatments are performed efficiently without unnecessary delays. Consumers also note the fantastic patient care, high professional standards, and wonderful results from their regular visits. Many visitors look forward to returning because they always feel exceptionally well looked after and genuinely valued by everyone at the clinic.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are incredibly... See more

Service

People report positive experiences with service, frequently highlighting quick diagnoses, prompt treatments,... See more

User experience

Customers had positive experiences with user experience, consistently describing welcoming environments and... See more

Customer service

Reviewers mention positive feedback about customer service, expressing satisfaction with warm welcomes,... See more

Quality

Clients share positive opinions on quality, consistently highlighting fantastic results, amazing skin... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time visiting Kaizen, after being recommended. Had an initial consultation with Emma and despite being nervous about the unknown, that did not last long, as Emma explained every little detail, t... See more

Rated 5 out of 5 stars

I had my Botox check-up with Emma yesterday, following Botox to my neck and jaw area about two weeks ago. One side has responded really well; however, the other side has stronger platysmal bands, so... See more

Rated 5 out of 5 stars

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as... See more

Rated 5 out of 5 stars

I visited Kaizen for the first time after a recommendation from a close friend and I'm really happy to have discovered the clinic. The team are professional and friendly, with clear expertise and also... See more


Company details

  1. Medical Center
  2. also in
  3. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

903 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(903)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emma is brilliant

Emma always makes me feel at ease and she is so skilled at what she does. She’s very patient and knowledgeable. She has very high standards and that’s why I keep going back to her.

October 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not reccomend for acne.

Do not go here for acne related problems. The only thing this place is good for is getting prescription medication you'll find harder to acquire elsewhere. I came here and got prescribed Accutane after recounting the numerous other treatments I tried. Throughout the following visits there was no real engagement from the dermatologist, it seemed like their only purpose was to prescribe me more medication. On the 4th visit, the dermatologist reintroduced himself to me as he forgot I was even his patient. Furthermore, after prescribing me my final dose he told me not to book another appointment. No follow-up, no review, nothing. Do not recommend for acne.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

The staff are incredible. They are so friendly and knowledgeable. The salon as a whole is welcoming and going there is a 5 star experience. Would highly recommend. Thank you Kaizen team

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Had a skin booster treatment with Emma

Had a skin booster treatment with Emma. She made me feel totally at ease and answered the questions I had. I love how professional yet so friendly Kaizen clinic is. I’d never go anywhere else!

September 3, 2026
Unprompted review
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Rated 5 out of 5 stars

safe, professional and welcoming environment

I’ve always had such a lovely experience with Kaizen Medical. I’ve had treatments with both Danika and Emma, who are incredibly knowledgeable and always take the time to explain everything and make me feel super comfortable. The whole team creates such a safe, professional and welcoming environment. Thank you so much!!✨

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I am so lucky to find Kaizen Medical as…

I feel so lucky to have found Kaizen Medical. After more than 50 years of struggling with sensitive skin and using shop‑bought creams that never worked for me, they finally discovered what was really going on. It’s genuinely been life‑changing — and you can even see the difference in the photos!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Top class professionals

From the very first visit I received warm welcome, professional support and advice, plenty of informations. After a thorough consultation I had my procedure done and I am very happy with the results.
I really like and I appreciate the fact it’s all ran by the ladies, and that all of them are highly qualified and experienced. I couldn’t recommend this place more.

August 5, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve been seeing Emma for Botox for a…

I’ve been seeing Emma for Botox for a few years now and have begun seeing her quarterly over the last 12 months.She’s so professional and calm, which puts me completely at ease. She’s great at explaining each step, answering all my questions, and giving advice that’s really tailored to me and my goals.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very Professional

A very professional service. Dr Ashton certainly knows his subject and made me feel at ease.
The procedure was quick and painless

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent specialist treatment

Excellent specialist treatment from Dr Ashton and staff. A convenient local facility, providing prompt and efficient medical service in a friendly environment. To be highly recommended.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Deluxe Hydrafacial

I’ve been having the deluxe hydrafacials with Charlotte who is so warm and friendly. The facial is a real treat and so relaxing and the results are amazing. All the staff at Kaizen are friendly and knowledgeable so you know you are in good hands.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent dermatology clinic

Very pleased with my treatment by Dr Ashton for an unusual skin problem which he dealt with in a very professional way to solve the problem.
The clinic has a friendly and relaxed atmosphere with lovely staff. I would thoroughly recommend.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I love visiting Kaizen as I get to see…

I love visiting Kaizen as I get to see Chloe Charlotte and Emma all in one hit 🥰

Everyone is so kind and friendly and treat me with so much patience

I always feel truly loved and I am so grateful for the results to my skin

Thank you you awesome team xxx

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Mole removals

Lovely friendly and efficient staff, excellent treatment, really pleased with results, highly recommended.

April 28, 2026
Unprompted review

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