Kiwi Sheepskins Reviews 

1,388
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I am on my third pair of Kiwi Sheepskins slippers, ranging over many years. Every time they have been wonderfully comfortable and exactly as advertised. Great service, excellent prices, and very... See more

Rated 5 out of 5 stars

Thank you Kiwi Sheepskin a few months ago we ordered a double sheepskin (for our cats mainly) which arrived fast and couldn't be more happy with it & when the cats aren't on it....we are (its on ou... See more

Rated 5 out of 5 stars

Everything about the sale and product was a great experience. They have an amazing staff that is super helpful and makes purchasing and in my case changing an order before it ships easy. The product i... See more

Rated 3 out of 5 stars

I ordered two pairs for Christmas presents, both arrived after Christmas. Orders placed November 20th & December 1st respectively. I wasn't too upset with this as they had to cone a long way. They are... See more

Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Furniture Store
  5. Interior Designer
  6. Leather Goods Store

Written by the company

Kiwi Sheepskins is a family-owned New Zealand business specializing in genuine sheepskin products including boots, slippers, rugs, baby care, medical sheepskins, gloves, and more. Since 2002, we have focused on providing high-quality natural products designed for warmth, comfort, and long-lasting durability. Approximately 95% of our sheepskin products are proudly made in New Zealand using premium New Zealand sheepskins. Our customers choose us for authentic craftsmanship, natural materials, and friendly personal service from a small team passionate about what we do. We dispatch worldwide, with fast shipping to the USA, Canada, UK, Europe, Asia, Australia, and New Zealand. Whether you’re looking for cosy footwear, luxurious rugs, or natural comfort products, Kiwi Sheepskins delivers genuine New Zealand quality direct to your door.


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4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,388)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Kiwi Sheepskins 👍

Thank you Kiwi Sheepskin
a few months ago we ordered a double sheepskin (for our cats mainly) which arrived fast and couldn't be more happy with it & when the cats aren't on it....we are (its on our couch)
In May we purchased the brush & shampoo for it. the brush works great & in the summer on a nice hot day I look forward to washing it knowing that it'l dry...
couldn't be more happy with our purchases, ordering was super easy & with the tracking we knew exactly when it would be arriving

May 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Multiple Repeat Customer

I am on my third pair of Kiwi Sheepskins slippers, ranging over many years. Every time they have been wonderfully comfortable and exactly as advertised.
Great service, excellent prices, and very high quality goods.
I would without hesitation recommend this company to anyone seeking a top quality product from a company with equally high quality service.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Repeat Customer

I’ve purchased a couple of pairs of boots this year and some extra fleece inner soles and the quality is great. Placing an order is really easy and delivery is quick.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and product

What a wonderful service! I ordered online on Sunday, buying the longhair seat covers. Anticipating the communicated 2 week period for making, I was stoked to have them on the Friday morning! They are beautiful and I was able to have them in the car that I was getting that day. Wonderful service from start to finish and I love that this is a Kiwi business.

I was also able to talk to a member of the company for guidance on installation with airbags and the interaction was informative and friendly. In a world fraught with online shopping frauds and scams it was a reassurance to buy a quality product locally.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Quality, comfort and great service

Everything about the sale and product was a great experience. They have an amazing staff that is super helpful and makes purchasing and in my case changing an order before it ships easy. The product itself I bought both the slippers and boots is great quality, looks good and is very comfortable. Pricing is solid for the quality and I love supporting small businesses that are so wonderful to work with! Will definitely keep buying from them in the future. Delivery was as expected for regular shipping from New Zealand to the USA and I was kept in the loop on timing.

January 17, 2026
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Rated 5 out of 5 stars

I love mine! Gonna surprise Hubby with a pair.

I have big feet for a woman -size 11. I also have a hammer toe and my feet swell. Because of bad circulation, my toes get cold. So I started to look at scuff slippers. They all have memory foan ( I have a bad knee and memory foam makes me feel wobbly. If they don't have memory foam, the have thick, clonky soles. I was looking for a close-to-the-floir, barefoot feel that kept my toes warm and slid right on.
I found mt perfect slippers here. They are very soft and the footbed is fluffy on my feet and, suede on the bottom..
I got them today and when I took them out of the package, my heart dropped. They looked small.
But my feet fit right in, and they aren't floppy or loose but they dont press on any part of my wonky feet.
These sliipers are SO pretty, and SO warm, they are slip proof ( we have hardwood floors) - they are exactly what I wanted, and so comfortable and pretty.
Shipping to North US took about a week.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent in Everyway

We could not be more pleased with not only the slippers but also the ease of ordering and friendliness and correspondence of the staff at Kiwi Sheepskins. My slippers are so warm and very well made - Thankyou.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Love kiwi softsole slippers

I bought a pair of the kiwi softsole slippers for both myself and my son. We both love our slippers. Very warm and well constructed. Shipping to USA was smooth and easy and we received my order very quickly.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great company and amazing quality

These are the 2nd pair of these slippers I have purchased for my husband. The first pair lasted over 15 years and finally came to a sad end when our puppy couldn’t resist a nibble! She has promised to try and not chew these ones so they may last another 15 years!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Always a good experience when I shop here!

I recently ordered some replacement soles for my slippers. They are easy to fit and work well! The staff was kind and responsive to my question about making them last as long as possible. All of the products I have ever ordered have been great!

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely delighted

Absolutely delighted with my sheepskin car seat covers from Kiwi Sheepskin! The craftsmanship is excellent, and you can immediately feel the quality when you sit down: warm in the winter and breathable enough for everyday comfort.
What really stood out was the attention to detail and the great service. Everything arrived well packaged and on time. It’s rare to find a company that delivers exactly what it promises. I would definitely purchase from them again.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

My tall musketeer boots soles cracked, turned powdery

My tall musketeer boots soles are coming off, cracked and unwearable. I don't wear these boots often, only to occasional events. I truly loved these until this happened. All I asked kiwi to do was resole them, that's all. They said no. I would like them replaced due to Kiwi's refusal to resole or replace.

December 7, 2025
Unprompted review
Kiwi Sheepskins logo

Reply from Kiwi Sheepskins

We’re sorry to hear about the condition of your boots. After checking the details, the pair in question is around 15 years old, and at that age we have no way of knowing how they’ve been used or stored. Because of this, they fall well outside our warranty period.

Rated 1 out of 5 stars

King Single Underlay Dilemma

This has been such a long drawn out and stressful purchase. I brought a sheepskin underlay months and months ago as I spend a lot of time in bed due to health reasons from cancer treatment. This took an unsatisfactory time to recieve. When I researched this product it said it didn't require a sheet over the top of it. When it was put on my bed by my carer it looked like it was mixed and unmatched. There were over 16 pieces sewn together for a king single size. They were all different colours and textures. When I laid on it, it was scratchy and felt horrible to the touch. The patches were so different i thought it was made up of different breeds of sheep tbh. I contacted the company to let them know I was unhappy with this product which cost over $1,000 and wanted to return it. They offered to exchange it for a new one instead. I sent photos and asked if the one I'd recieved was up to their standards for which they said it wasn't. Finally, after months, I recieved my second one and although it is better I can't sleep on it without a sheet over the top as it isn't as soft as you'd expect sheepskin to be. It's a lot thinner than expected too. Overall I wish I'd just got a refund and gone elsewhere. I chose to purchase from NZ as they are know for their high quality sheepskin products but this has been nothing but a let down. It concerns me that these are being purchased for those who can't verbalise their discomfort. Please if you are purchasing this for someone make sure it's comfortable for them. Over time their communication and response time was unsatisfactory. Due to the inconvenience of this purchase I requested some form of compensation by way of a small product for which i was totally ignored. I'm still questioning if I should send it back and buy from a local company. I went to a sheepskin factory near me in NSW called Mortel's and their products felt absolutely amazing which is why I chose to purchase one in the first place. I'd never purchase from this company again. I wish I could add photos but there isn't an option too. It looks nothing like the ones on their website.
* In response to the reply below..
I'm aware of the size of a sheep and never expected it to come in one piece just as it's described on your website. I just didn't expect it to be 16 pieces of different textured sheepskin. My Mortel ugg boots feel absolutely beautiful to the touch, whereas your product literally makes my tongue feel weird, and it's itchy and scratchy. I specifically brought this product so I could lay on it, not cover it up completely but unfortunately that's not possible with quality of the sheepskin pad. Due to incontinence accidents the least amount of washing the better.

September 22, 2025
Unprompted review
Kiwi Sheepskins logo

Reply from Kiwi Sheepskins

We are truly sorry to hear that your experience with our medical sheepskin bed underlay has been stressful, and we sincerely empathise with the fact that you are spending extended periods in bed due to health reasons. We never want a purchase from us to add to your challenges.

To clarify for readers: all king single and larger medical sheepskin underlays must be made from multiple sheepskins carefully stitched together in a grid pattern. This is standard practice across the industry, as no individual sheepskin is large enough to cover a bed. Because every sheepskin is unique, there will always be some variation in colour, fibre length, and texture. These natural variations are not defects but part of what makes the product genuine and natural.

It’s also important to note that some products in the market which appear uniform and are not stitched together may not in fact be 100% sheepskin. In some cases, they may use wool woven onto a synthetic or fabric backing, rather than being full, natural sheepskin hides as ours are. Our medical range is always made from 100% genuine New Zealand sheepskins.

When you first raised concerns, we agreed with you to ensure customer satisfaction that the initial underlay you received may not meet our high standards, and we quickly organised a replacement at no cost to you. The second underlay was personally inspected to ensure it was of top quality before being sent. We are sorry that despite these efforts, it still did not meet your expectations for softness and feel. Some customers do prefer to use a sheet over their underlay, while others enjoy the direct contact with the wool.

We take pride in producing our sheepskins here in New Zealand using natural, environmentally responsible tanning methods, and our medical range are trusted by hospitals and healthcare providers worldwide. We regret that in this case, our product has not provided you the comfort you were hoping for. We have shipped hundreds of these products worldwide and seldom receive negative feedback with the majority of our customers reporting very positive feedback.

Thank you again for sharing your experience, and we wish you the very best in your ongoing recovery.

Kind regards,
The Kiwi Sheepskins Team

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Rated 5 out of 5 stars

Awesome company and product

Awesome company and product - just ordered some replacement boots. Next day delivery. First pair I got lasted over 6 years of pretty solid use. Highly recommend the ones with the solid sole.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

ZERO communication - 1 month, order still pending.

Ordered from the 3 times in the past - prompt delivery to Japan, and a good quality product to match
However, most recent order was placed on 20 Feb (when "1 in stock" was listed), and as of 20 March, not a single proactive update from them.

Massively disappointed with them this time.
1-star is for the lack of practive communication and radio silence, not due to stock shortage.

March 20, 2025
Unprompted review
Kiwi Sheepskins logo

Reply from Kiwi Sheepskins

Thank you for your feedback, and we sincerely apologize for the experience you’ve had with your most recent order. As a small team, keeping our customers happy is our top priority, and we truly regret that we haven’t met your expectations this time.

Recently, we have experienced significant delays in manufacturing our footwear, which has impacted our ability to fulfill orders as quickly as we normally do. We understand that clear communication is important, and we’re sorry for not proactively updating you during this delay.

If you’re able to reach out to us directly, we’d love the opportunity to make up for the delay and do what we can to improve your experience. We truly appreciate your past support and hope to regain your confidence in us.

Rated 2 out of 5 stars

Poor quality control spilled wool sheepskin boots …

I purchased spilled wool sheepskin boots, were unfortunately not as described in the web listing, the fleece was sparse, the boots came up too large although marked as the correct size and the stitching cut across the spilled wool section on the outside of the boot which was very visible and unattractive.
I had to pay the return postage costs for faulty item and i had to chase response from the company, including to let them know the boots had arrived at their local collection point although as a precaution I had paid for International tracked and signed for and advised them in advance.
They don't pay return postage even if item faulty.
They had offered discount to keep them but the boots were too large fitting or replacement but I decided to go big brand, I'd probably have had to pay postage of the return and the replacement.
In the event I purchased branded sheepskin boots as price almost the same.
The 4 and 5star reviews on their website are linked to them. Just tried writing a review on the boots but would not let me submit, maybe because it was 2stars.

November 21, 2024
Unprompted review
Kiwi Sheepskins logo

Reply from Kiwi Sheepskins

Thank you for your feedback. We’re sorry to hear about your experience with your order and the return process.

Since your purchase, Kiwi Sheepskins has changed ownership, and we were not previously aware of this issue. We completely understand your frustration and would like the opportunity to make things right.

If you could contact us directly, we will review the situation and see what can be done to resolve it fairly. Customer satisfaction is very important to us, and we appreciate the chance to improve your experience.

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