Rakuten Kobo Reviews 

Purchasing process was simple. I am upgrading from a Kindle Gen7 and I love the inclusion of physical buttons and user repairable features. I wasn't sure about the color being necessary, but I have to admit it is nice to see my covers in color and be able to highlight in different colors as well.

Great device. Love everything about it!

Quick shipping! And easy to set up. Love my new e-reader (:

This is my first ebook reader and am very happy with it, i got the clara bw. I love that you can side load books on it via the usb cable, initially I wanted to upgrade the OS, but the stock OS is decent good for my needs so never bothered to mod it. This is a vanilla e-book reader that does what it’s supposed to do nicely. There’s no Amazon BS which was one of the reasons why I stayed away from e book readers for a while now… I wish clara bw had buttons on it but the touch screen is not too bad to flip pages. All in all im happy with this product

Absolutely love my kobo! Perfect size for reading and taking on the go. Should have got one ages ago!

Love everything about it except that landscape (horizontal) viewing is not available

Small, light, fast, and easy to use. A big upgrade from my older Kobo.

Prompt delivery, ease of use of my Kobo, improvements on the old model and easy link and download from my local library via the Libby app. Perfect, thank you

Great device. Great user experience. Fair prices.

Good product and good service

I have been wanting an e-reader for quite some time but didn’t want to use amazon. I came across the Rakuten Kobo site in my search and immediately knew this is what I wanted! I saved up and purchased the Kobo Clara BW. I absolutely love it! My eyes don’t get tired reading on this screen, I can easily change brightness and other settings, it fits in my bags so easily, and I can connect it easily to my local library to check out books. My nine year old avid reader borrows her own books from the library and reads them nonstop. She is already asking for one of her own! We highly recommend this reader!

Three reasons I am not renewing my VIP subscription
1. I am occasionally charged a few cents more than the advertised AUD price
2. On three occasions I have started a series of novels only to find the last book, or books, not available and had to go to Kindle to buy them
3. The super points earned are only available to discount books that Kobo designate.

Had a rough start where trying to transfer something I owned DRM free from Apple Books downloaded 2,000 files and I had to do a full factory reset. I was worried, but since then and not using Apple Books no problems at all. Good battery life, responsiveness, and crisp screen. Perfect size too as I prefer smaller books.

⚠️ BE CAREFUL BUYING EBOOKS FROM KOBO — MY EXPERIENCE

I paid ₱599 for an ebook on Rakuten Kobo, believing I was purchasing the book presented on the Kobo product page.

The Kobo page displayed the book's title and cover, giving the clear impression that this was the actual book I was buying.

After purchasing and opening the ebook, I discovered something completely different: instead of the book I expected, the content was essentially a long, abstract analysis of another author's book (Tim Howard), with very few concrete figures, examples or the substantive content I expected from the advertised book.

In other words, what I believed I was purchasing and what I actually received were materially different.

I contacted Kobo regarding the purchase. Their refund/return procedure is extremely complicated and, in my experience, appears designed to make a customer spend an unreasonable amount of time trying to obtain a refund for a relatively small purchase.

For me, the issue is not simply the ₱599.

The issue is this:

If an ebook is presented with a particular title and cover, a customer should reasonably expect to receive that book — not discover after payment that they have purchased something substantially different.

This was one of my best purchases for a reader like myself. Can connect to libraries has a notebook section and is overall amazing!

I can't recommend. I have bought 2 in the past year, both have stopped working abruptly and Rakuten won't offer much support. I thought the first one was just a one off mistake but same thing happened with the second so I can't spend anymore money on a product that is unreliable.

This is my third Kobo. Love the clara size for my hand. Biggest drawback is that the cobo will not support multiple library cards without having to log in and log out each time and reload your library card. I have 3 cards I use constantly!

Recently purchased the remote control page turner. I have found it very easy to use just put my Kobo reader on a table or the arm of my chair and sit back, relax and let the remote turn the pages. I did think before I bought it was it being lazy but 'no' I now feel justified in buying it just to be able to use my Kobo without having to hold it all the time.

Great experience. Good tracking. Everything arrived on time.

Hello, I purchased a Rakuten Kobo e-gift card, but I don't think I ever received it. In any case, you can check—I certainly haven't spent it, as I was never able to locate it. If you have already sent it, could you please look into this for me?