Reply from La Gondola
[REPLY]
- Reviews (165)
- Katharina
- 1 Review
Die bestellte Ware ist sehr rasch (nachverfolgbar mit Tracker) und in perfektem Zustand eingetroffen
Empfehlenswerte Einkaufsadresse!
- Karl
- 1 Review
Even when unexpected problems with the product, appear always an excellent, helpful service
Great service!
- Gilles
- 1 Review
Pas d'infos
Aucune info sur la livraison, mais le moulin à café est bien arrivé par transporteur 2 jours après l'info donnée par mail sur à ma demande.
6 jours entre la commande et la livraison c'est un délai raisonnable
- Kim Dall
- 1 Review
Leverer den rigtige vare til tiden
Jeg har kun én erfaring med firmaet. Men den har været god, idet jeg har modtaget den rigtige vare til den forventede tid. Og det var i øvrigt i løbet af nogle få dage.
- Jesper
- 1 Review
Ingen problemer. Hurtig leverning (standart lev. kom 7 dage efter).
Jeg har kun et men. Jeg fik aldrig en mail omkring forsendelsen. Track Trace er altid godt. Men da pakke hurtig kom, kan jeg ikke sætte noget minus der.
- Peter
- 1 Review
Great product, fast service, no problems
Great product, fast service, no problems. Very happy with my La Pavoni Professional.
- sjaak
- 2 Reviews
goede kwaliteit, snelle levering voor een prijs die een stuk voordeliger is dan in Nederland
Goede kwaliteit, snelle levering voor een prijs die een stuk voordeliger is dan in Nederland
- Stephane
- 1 Review
Produits de qualité à tarif compétitif
J'ai fait 2 achats sur le site. C'est le meilleur positionnement prix que j'ai pu trouver sur le net. La livraison s'est très bien passée à chaque fois
- Alexandro
- 1 Review
Snabbt och pålitligt
Tillmötesgående, vettiga priser, bra service och snabb leverans.
- Axel
- 1 Review
Wir sind sehr zufrieden, vielen Dank!
Die La Pavoni ist innerhalb kürzester Zeit sicher angekommen. Wir können diesen Händler vorbehaltslos weiterempfehlen!
- Sander
- 1 Review
Goed behandeld en geen tegenvallers
Espressomachine besteld bij La Gondola. Was aanzienlijk goedkoper dan in NL, en weinig bezrogkosten. Was wel spannend of zij die verwachtingen waar konden maken. Ja dus. Nu kijken of ze nog meer interessante artikelen hebben.
- Jaromir
- 1 Review
delivery in time, price as agreed,
I'm fully satisfied with the order process, timing as agreed, price as delt, some doubts about the product (one part seems not to fit all) what must be verified at service, so far RECOMMEND
- xxxx
- 3 Reviews
- Nikolaj
- 1 Review
- William N.
- 1 Review
A great source for hard-to-find Italian kitchen appliances.
We have been unable to find a source for an affordable electronic, 110v, pasta machine in the U.S. Not only did La Gondola have the machine, they were able to air freight it to us in California at a reasonable cost. They are responsive and answered e-mails about shipping and cost on weekends. I enthusiastically recommend this merchant.
- Alexandra
- 1 Review
- Nikolay
- 1 Review
fast international delivery
delivered to Bulgaria within several days, ice-making machine, works perfect.
- Jurgen
- 1 Review
Snelle, goeie service!
Op woensdagavond had ik mijn quickmill besteld, dus je zou verwachten dat ie donderdag in bestelling wordt genomen en dan nog 5 werkdagen onderweg is.
Maar nee hoor, maandagochtend had ik hem al binnen.
Super!!!
En hij werkt als een zonnetje.
- Matthew
- 1 Review
Great price for a fantastic espresso machine!
It could have shipped a bit more quickly, but overall I'm very happy. They even gave us a discount since we took a display model that looks and performs exactly like new.
- Wouter
- 1 Review
Prima winkel met goede service
Voor dat ik mijn aankoop deed kreeg ik snel antwoorden via de chat, ik had mijn espressomachine binnen een week. Super!
- Walter
- 1 Review
Good service & fast delivery
Emails to customer service are promptly answered. Very quick delivery, even under standard shipping method. Machine arrived well-packed and without any damage. To be recommended.
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- Vince Toeset
- Amsterdam, GB
- 1 Review
Waiting for 10 days for response
I've ordered a quickmill 10 days ago and paid with CC. Delivery time is about a week I can see on the website. Now, when I login into the website, it says I have to pay a different amount then what I've already paid and it doesn't tell me that I've paid. My account was also registed with an unknown e-mail adress (giovanni@fareaffari.com) and a different login and pasword was applied. I don't know what happened.
I've tried to get in contact through mail,chat,Skype and phone, but no one answers me yet. Please get in contact with me, of I'm forced to cancel my payment.
Reply from La Gondola by Bellaitalia srl
- T.LEMS
- 1 Review
SNELLE LEVERING
GEKOCHT EEN QUICK MILL 3000 , JAMMER DAT DE MESSING FILTER HOUDER NIET VAN MESSING IS, STANDAARD IN NEDERLAND WEL VAN MESSING. SINDS KORT BIJ TE BESTELLEN BIJ DEZE FIRMA.VERDER WERKT HET ESPRESSO APPARAAT NAAR TEVREDENHEID.
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- Rob Hundman
- 1 Review
snelle en adequate levering.
Binnen 6 dagen had ik een espressomachine in huis.
- Carlos
- 1 Review
Perfect!!
The Isomac Tea is a fantastic machine. I'm very glad. The Macap grinder works very well too.
It was a pleasure to make business with you.
All the best, Carlos
- Georg
- 1 Review
Good prices - quick shipment
Some misunderstanding regarding delivery time (stocked or not stocked) but after a while everything worked out very well. Shipment very quick and very god tracability.
- Pietro
- 1 Review
tutto ok
Ottima comunicazione, sia per quanto riguarda informazioni pre acquisto che subito dopo.
- Wim, RotaCups
- 1 Review
Prima.
Ondanks de afstand tot Italië is het zakendoen met dit internetbedrijf zeer direct en betrouwbaar.
- A.C.
- 2 Reviews
Perfect
Binnen een week geleverd in solide verpakking, bovendien is de levering via tracking te volgen.
Handig zou het zijn om een gebruiksaanwijzing bij te sluiten of een verwijzing te geven naar de Nederlandse site waar deze is te downloaden.
- Palle Dittmer
- Risskov, DK
- 17 Reviews
God og hurtig levering
Alt er som det skal være, og pakken kom hurtigere end sidst jeg sendte et postkort hjem fra Rom
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- Mikael Meldstad
- København V, DK
- 7 Reviews
Bedre end forventet
Jeg købte en is-maskine der skulle have lidt små-skrammer - men de var lige til at tørre af, så jeg sparede simpelthen 800kr.
Forsendelsen var billig :-) omend der gik et stykke tid før de sendte den - og jeg fik aldrig nogen besked om at den var på vej
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- Augusto Medeiros
- 1 Review
Great Seller !
Very fast shipping.Items as described and it arrived in good shape.
You treated always as valued customer and quick & courteous email response. It was a pleasure and I hope to do business again !
Highly recommended !
Augusto Medeiros
Rio de Janeiro - Brazil.
- Giovanna
- 1 Review
- Rainer
- 1 Review
Bestens, keinerlei Beanstandungen
Bestellung, Bezahlung, Lieferung - alles perfekt und schnell gelaufen.
Kann ich nur empfehlen.
- Elvira
- 1 Review
Uitstekend!
Snelle, keurige service. Prijzen veel lager dan in Nederland, en net zon snelle levering.
- Eliane
- 1 Review
- John Robertson
- 1 Review
Great, efficient service.
Bought a espresso machine, had it within 3 days. Customer service were very helpful. No complaints. All in all a really smooth transaction. Would do service again.
- Daniel
- 1 Review
Brilliant service, nothing seems too much trouble
I ordered a La Pavoni Europiccolo, because we live in Jersey we had to order over the phone, they phoned us at a time we specified and took all the details. The parcel arrived in due course. All in all great people to do business with. Thanks
- Catharina
- 1 Review
Na een ruime levertijd en wat bellen werd soepeltjes een Italiaans Topproduct geleverd
De bestelling duurde iets te lang maar na een aardig telefoongesprek hebben we voor een mooi prijsje een heel goed no-nonsense apparaat gevonden wat super lekkere koffie maakt.
- Ronald
- 1 Review
Perfecte, snelle, goed verzorgde en prijs concurerende levering
Wij hebben bij La Gondola eind vorig jaar een QuickMill Espresso machine gekocht.
In aanvang hadden we een aantal vragen over het product, welke snel en prettig beantwoord werden via het email contact.
's Maandags bestelde we het apparaat en aangezien het uit Italie moest komen, dachten we dat er wel een paar weken overheen zouden gaan. Tot onze verbazing en verrassing werd de koffiemachine al dezelde week donderdag's afgeleverd.
We zijn heel tevreden over het apparaat, zeker gezien het feit dat de prijs zeer concurrerend is met wat je voor een dergelijk produkt in Nederland betaald.
La Gondola by Bellaitalia srl
Chi siamo /Who we are
La Gondola is a store of carefully selected fine Italian products. We have been selling via Internet ,phone,fax, email,chat for 9 years now (since 1997). Our clients are individuals ,small and big companies who love the Italian Style . We export to more than 50 countries worldwide now . We wish to thank all the clients that have been supporting us since our first day of activity. The different product categories are similar in their fine quality and in the attention paid to small details which have made the Italian style famous worldwide. Within each category, the products are periodically updated so that you will always discover new "jewels" from our much adored country. The various proposals presented by La Gondola are aimed not only at people searching for top quality items, but also at the most demanding collectors. The products selected must live up to very rigorous criteria; the same rigorous attention is also applied to our customer service. Our warehouse is in Italy .The deliveries in the European Union do not pay any additional tax ,ie the prices are NET NET ,you pay what you see. This is valid for all the European Union countries . La Gondola is committed to your complete satisfaction. If any product you purchase from La Gondola does not meet your expectations, you may return it within 30 days. According to the European Rules (European Union ) all the products come with a 24 months warranty when the client is an individual/private.When the order is placed by a Company/Business name the warranty period is 12 months. Warranty period outside European Union is 12 months.
Visit La Gondola
Contact us via phone +39 0438250017, skype :bellaita ,web,live chat
31015 Conegliano
Italy
Category
Warranty & Money Back Guarantee
All of our products come with the full world manufacturer warranty. According to the European Rules (European Union ) all the products come with a 24 months warranty when the client is an individual/private.When the order is placed by a Company/Business name the warranty period is 12 months. Warranty period outside European Union is 12 months. La Gondola is committed to your complete satisfaction. If any product you purchase from La Gondola does not meet your expectations, you may return it within 30 days. We offer full refund minus the shipping cost to you. Please send an email or fax to the customer service, requesting instructions for the items you would wish to return. Shipping and handling charges are non refundable.
