Correct items were delivered on time and worked correctly. However the items were a bit more expensive than other store prices. But, worthwhile for the service.
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There was no issue with the products or the delivery. However, the fact that the minimum order price is 150kr plus you have to pay 69kr for shipping felt way too much when all I wanted was a 30kr lig... See more
Smooth experience from start to finish. Am very satisfied. : )
Fast Delivery for exactly the bulbs I needed. Will continue to purchase what I need for lighting here.
Company details
Written by the company
Här finner du alla typer av lampor och belysning från de bästa leverantörerna. ✓Störst på lampor ✓Fri frakt över 499* ✓Snabba leveranser
Contact info
SÄBYGATAN 6, 753 23, Uppsala, Sweden
- 018-843 20 65
- kundservice@lysman.com
- lysman.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 2 weeks
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Smooth experoence from start to finish
Smooth experience from start to finish. Am very satisfied. : )
June 14, 2025
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Horrible company!
Horrible company!
They cancel part of confirmed orders, without any contact with the customer or how that affects the whole order.
If I could set lower grade I would. I recommend everyone to look elsewhere for better companies.
January 31, 2025
Unprompted review
Reply from Lysman
Hi Nicolas, and thank you for your review! We apologize that you did not receive all the items in your order. If any changes were made, we should have informed you about them.
If you have any questions, you are always welcome to contact our customer service, and we will take a closer look at it.
Have a great weekend!
Best Regards,
Lysman
My go-to for all my lighting needs💡
Fast Delivery for exactly the bulbs I needed. Will continue to purchase what I need for lighting here.
October 2, 2024
Ridiculous minimum order price
There was no issue with the products or the delivery.
However, the fact that the minimum order price is 150kr plus you have to pay 69kr for shipping felt way too much when all I wanted was a 30kr lightbulb.
August 22, 2024
Correct items were delivered on time…
Correct items were delivered on time and worked correctly.
However the items were a bit more expensive than other store prices. But, worthwhile for the service.
April 5, 2024
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They sent the incorrect product
They sent the incorrect product. A complete waste of time and money.
Avoid them
November 10, 2023
Reply from Lysman
Hello Kenneth and thank you for your review! How strange that you received the wrong product. Please contact our customer service so that we can look into this further!
You can reach us via the link below.
https://www.lysman.com/sv/kontakt
Have a great day!
Kind regards,
Lysman
Supersnabb leverans!
April 18, 2023
Returnerade produkten utan problem.
March 22, 2023
good customer support
One ordered item came broken but the customer support fixed it in no time and without any hassle.
April 1, 2023
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Bought some lamps
Bought some lamps, one of them came broken. Quick response and the situation was resolved. Great service
December 18, 2022
Poor order management
I made an order on Nov 07 and got the order confirmation. After almost two weeks, no any news, then I contacted the customer service, and got reply that they only had 9pcs of things i ordered and asked me if I wanted that 9 pcs. At the same day I got that reply, I replied and confirmed they can send those 9pcs and amend the invoice. However, next day I got their reply again saying there is no more pcs left, so they canceled my order. That’s why I give the least score to this company. Poor order management service and just waiting time.
November 25, 2022
Reply from Lysman
Hi Sophie! We apologize for the incident. Our customer service will answer all questions about the incident. We often have alternative products that we can exchange for in the order. You are welcome to contact our customer service. Kind regards Lysman
Unsatisfied
The order took over two weeks to arrive and it only came that fast because I wrote and asked where it was. At that point they said they would find the items and ship the next day. It still took four more business days to arrive.
March 30, 2022
Very fast delivery (next day on…
Very fast delivery (next day on Saturday). Lamp light was broken when it arrived and was clearly not in fresh unopened packaging (looked like a previous return sent out by mistake). Lysman replaced the lamp without a problem. Due to inconvenience and price being quite a bit higher than some other online stores, I gave the experience 3 stars.
February 18, 2022
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Bra service mm .
May 13, 2021
Very fast and good customer service…
Very fast and good customer service with a defective (from factory) product. No questions asked immediate replacement. Thanks.
April 15, 2021
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Easy process and everything went…
Easy process and everything went smooth. Received everything in good order, well-packaged and quickly delivered. All good!
March 26, 2021
Bra service!
February 16, 2021
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