Reply from MagnetStreet
[REPLY]
- Reviews (138)
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- Naomi Laudicina
- North Pole, US
- 1 Review
Exactly as it looked
The only reason it got a 4 out of 5 instead of a 5 out of 5 is because of the error that happened when ordered. The pictures somehow got mixed up and the same pictures were used in all of the blocks. Luckily I noticed it later, when I showed it to my MOH, and wrote them, and after 3 tries, it got corrected. The second time the pictures were put in the wrong places. The third time, it was corrected. They came in as it looked in the final proof.
I would strong suggest looking over your order, after you submit it. That's when mine messed up. It was correct before I submitted it, and had I not looked at the order after submitted, I would have gotten it in with the same pictures in all 3 slots. Once I pointed out the error, they fixed it, took an extra 4 days to fix, but in the end it came out perfectly.
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- Lucille Stanson
- 1 Review
Awesome! From Las Vegas
One day while I was searching for tags for my daughter's wedding, by the way today is the blessed event :*), I ran into MagneStreet.com and boy you were an answer to prayer :*)
The website was so user friendly - many selections (e.g. tags and magnets, etc.) as well as many themes and patterns to choose from. When it came time to create your master piece if was, just has it should be, fast and user friendly. Just as fast as I found you on the super highway it was just that fast to create my master piece - Awesome!
I was sweaten bullets because my daughter's wedding was right around the corner and I went ahead and selected ground delivery, but "Bless God" my beautiful master pieces came this past Thursday and they are "Awesome" simple "Awesome". Thank you MasterStreet.com!
The only issue I have or I would like to suggest is to please insert stretchy strings or ties to use to latch the tags to the wedding favors or offer personalized (or plain) ribbon with many color options, but other then that I would Highly Recommend MagnetStreet.com for their special events.
P.S. Tonight is their special blessed event, the union of the two most wonderful young adults and I can't wait for their guest to see the "Awesome" wedding favors enhanced with my master piece MagnetStreet's tags and magnets personalized with their photos.
Ciao, Lucille
- Karina Contreras
- 1 Review
Awesome Company!
I'm so glad I chose MagnetStreet for my wedding invitations. I was able to customize them and get exactly what I wanted from the font, to the color, to the design. I chose the the beautiful Dramatic Roses design. Their website is so easy to use and they were able to promptly assist me with any questions I had. I was also very impressed with the packaging, everything came in so neatly organized and I received my order a few days after I approved all my designs. The company is also very generous when it comes to discounts. I will be ordering my reception items from them soon. Thank you, MagnetStreet!
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- Melody Ford
- West Haven, US
- 1 Review
Great company, great quality!
I am beyond satisfied with both my large save the date magnets and my tea length invitations. Both orders shipped quickly and the quality is impeccable. The website was easy to use and Magnetstreet's customer service was polite and helpful. The prices were reasonable and I'd recommend this company to anyone willing to listen! :-)
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- Laura Elizabeth
- Pittsburgh, US
- 1 Review
Absolutely Fantastic!
Honestly my experience was wonderful! I loved having the ability to fully customize everything and to get return address lables, seals, and save the dates all in one place. Plus I was able to order a proof and make adjustments afterwards.
Wonderful company great products A+!!!!
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- Brandi Stewart
- Jackson, US
- 1 Review
LOVE my Invitations!!
I ordered my Save the Date magnets from Magnet Street and had a wonderful experience. When it came to the invitations I came back to see my options. I LOVE my Royal Emblem Invites. I love that I could customize them to any color I wanted and that I could get a "Just One" before ordering my full order to make sure it met my standards. I definitely recommend this invitation. It is gorgeous!
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- Christina Marie
- Los Angeles, US
- 1 Review
Best Customer Service Experience!
I purchased my Save-the-Date magnets and Wedding Invitations from Magnetstreet and both were exceptional quality. The great thing about this company is they send you a box full of stuff to help you with your next purchase, ie a book with the actual colors so you can see them in person, sample invitations, discount codes, etc! I even ordered a sample and wanted to receive it in time to still use the coupon code before it expired, but unfortunately it didn't get to me as I waited a bit too long. When I called Customer Service they were very understanding and gave me a new code to use. I was also not 100% happy with the color I selected on my invitations and they worked with me to get new ones sent out at a very generous reprinting fee. They assign you one person through your process which makes it nice, feels more like they care about your experience. I will definitely be recommending this site to my friends!
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- Lavinia Lumapas
- Frisco, US
- 1 Review
I love this site!
Great customer service, always there to help. I love the quality of my invitations and save the dates. I am a very happy and satisfied bride. Thank you very much!
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- Melanie Shacklett
- Spokane, US
- 1 Review
Easy peasy!
It was so easy to design our Save the Date magnets! They had our colors and the more you ordered the less expensive it was, which was great since we have so many guests coming to our wedding. They came in a timely manner and are beautiful!
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- Christina Jordan
- Houston, US
- 1 Review
No mistakes made here!
Completely satisfied with my save the date magnets! The designing and ordering process was extremely easy, very reasonable prices, and I received my order very quickly. I would recommend to anyone.
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- Millie Cambalik
- Needham, US
- 1 Review
Great experience!
We ordered response cards for our wedding through MagnetStreet, and we are exceedingly happy with the final product. They cards are of great quality, and we were able to customize every bit to our needs.
The only challenge is that the website could use some work: customizing some of the elements was exceedingly frustrating at times, since there seem to be auto-formatting mechanisms in place that are hidden from the user, as well as commands that for whatever reason seem to only be available sometimes (unpredictably so).
Otherwise, once we were able to create our cards, we were very happy with them. Shipping is also very timely! Thank you, MagnetStreet.
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- Skylar Parker
- Indianapolis, US
- 1 Review
Fantastic service and product!
MagnetStreet exceeded my expectations. Not only was the product better than expected, they sent me extras of my order and it was delivered before they were even supposed to be shipped! I love the box that my save the dates came in as well. It keeps me organized which can be very difficult while planning a wedding.
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- Jane Houghton
- Greenville, US
- 1 Review
customer satisfaction at its finest!
I ordered favor tags that I had personalized with name,date and a picture. I was so pleased to get them in a great time frame. The finished product was great. I especially loved how easy it was to add the info and download the picture. Best of all, the colors I needed were available. It was easy, reasonable price and a great product. Need I say more.
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- Nikki Riley
- Billings, US
- 1 Review
Not acceptable
I recently ordered magnet save the dates. Around 175 of them. When we received the order they all still had the template wedding site printed on them (www.theknot.com/jodykandpaulswedding). This seems unacceptable that there is no fail safe in place to check for these sort of mistakes. The text should only be a placeholder, and if no alternate text is entered, the placeholder text should then not be printed. We have emailed them about this issue and have yet to receive a reply.
Reply from Magnetstreet
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- Jada Ashlee
- Elmhurst, US
- 1 Review
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- Trista Schlagetter
- Bellport, US
- 1 Review
Nice invitations but rude salesperson
I was happy with the invitations. However in both speaking with someone on the phone and via email I was not happy with the attitude of the salespeople. The woman on the phone had horrible communication skills and overall seemed irritated when I asked her questions. I would probably not recommend Magnet Street for that reason.
Reply from Magnetstreet
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- Cheree Harvey
- Anthem, US
- 1 Review
Great product fast delivery!
Used Magnet Street for save the dates my wedding invitations and thank you cards. Everything turned out beautifully and didn't take long to ship! They even add a few extra to the order as they finish up the paper and dyes. Really appreciate it! Also find coupons usually with them. Definitely recommend them!
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- Melaina J Kenny
- Charleston, US
- 1 Review
ok places every one and action!
wonderful customer service excellent quality from save the dates to invitations to every possible wedding accessory. I would not use any one else. Magnet Street you are the best! Thank you
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- Christine Jans
- Medicine Hat, US
- 1 Review
Amazing
We LOVE our invitations that we picked and re-designed to match our fall colors Purple and Orange.
Thank you for everything
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- Kimberly Griswold
- Glennville, US
- 1 Review
Love my save the dates!
I love magnetstreet.com! I could customize the colors and font to exactly what I wanted. They had several different types to choose from and the prices were perfect! They were delivered in a timely manner and the box they arrived in is something I can keep and store other things in also! I was very impressed with the service. When I did email a question to customer service, they responded the very next day. I will be using magnetstreet.com again to order our wedding invitations!
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- Taylor Brady
- New York, US
- 1 Review
Great purchase!!
I don't usually like to order anything online especially if it has to do with my wedding, but I trusted magnetstreet to make my save the dates and I couldn't be happier. All of our family and friends called us and were raving about how awesome they turned out. I have a few family members and friends who are also getting married and are also planning on ordering items from magnet street. I would recommend it to everyone. Compared to other sites and items you could use as a save the date the magnets on this website are very affordable and nice to have.
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- Jo Greene
- Edwards, US
- 1 Review
Excellent
I love these magnet ideas, and they turned just like they showed in the picture online! Very excited to be putting these in the mail today!
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- Hillary Boman-Dunham
- Durango, US
- 1 Review
So Glad They Proof!
Love my Save the Dates! I was really happy with the amazing service going through Magnet Street. I uploaded a smaller picture then re-sized it so that it didn't look very good. Through their process of reviewing the order they caught the issue before printing 100s, and I was able to send them the bigger picture to remedy the issue.
So happy with the magnets too, fit the look and style of our wedding!
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- Jocelin Herron
- Washington, US
- 1 Review
User-friendly website, beautiful color options, prompt delivery = love Magnet Street!
The Magnet Street website stood out to me because their designs are contemporary, fun, yet classy. They have really extensive color options that you can maneuver and edit as you create your perfect design. When I called their customer service department with questions on two occasions, the representatives were friendly and were able to get me a response the next business day (as I called over the weekend). Samples arrived promptly, and surprisingly my wedding invitations and the other pieces that we ordered with them, arrived promptly (less than 2 weeks) as well! The colors are perfect, the packaging was beautiful, and we are thrilled!
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- Stephanie Clark
- 1 Review
Fantastic customer service and high quality invitations.
I am very satisfied with my purchase from Magnet Street and am referring all friends who need any sort of invitation item. When I accidentally ordered the wrong type of envelope the customer service department called to tell me about the mistake and fixed it for me. Any other company would have just said, "this is what you bought" and sent it but not Magnet Street. They noticed my mistake and corrected it for me and my invitations look fantastic! The quality is also very high. I recommend this company to everyone.
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- Diana Heider
- 1 Review
Thoroughly impressed - beautiful work!
Magnets, address labels, stickers, magnet holder cards, and even the envelopes were very good quality. I had questions about the wording on the holder cards and they were very helpful and quick in responding. From the printing to the packaging care is taken to fulfill your order. If you are looking for a company that will provide you with good service and a good product, I highly recommend MagnetStreet to anyone.
- Helen Morgan
- 1 Review
The cutest Save the Date magnets ever!
We ordered my daughter's Save the Date magnets from MagnetStreet. I would highly recommend this company for your wedding needs. Ordering was fast and extremely easy. We received our order quickly and it was perfect. Also they allow you to order just one of your choice so you can actually see the finished product. Then they give you a coupon to apply to your final order that equals the price of your "just one" order. Very impressed with this company!
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- Jessica Walker Dal Santo
- San Francisco, US
- 1 Review
So impressed with the service and quality!
I ordered my wedding thank you cards but took an existing design they had and wanted to make a ton of tweaks. They called me to discuss, sent me a proof, and I received the perfectly printed cards in a beautiful box within a week later. All-in-all it was a great experience and I would recommend MagnetStreet for any of your printing/designing needs!
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- Shirley Hickman
- Morgantown, US
- 1 Review
Perfect!
MagnetStreet had a great selection, and ordering from them was very easy. Our order arrived quickly, and was accurate- which I was so worried about ordering online. We ordered save the date magnets- the quality was very good with clear bright colors. Would definitely recommend this site!!!
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- Nicole Cassell
- Baltimore, US
- 1 Review
Just go ahead and order them already!!
Doing save the dates can be a real pain in the rear. I had luck with this company and the magnets were good. The thing is, everyone has different taste and an opinion. Just pick what you and your fiance like!
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- Kacey King
- Cincinnati, US
- 1 Review
Fantistic Product and Service
I found Magnetstreet in a Google search. I was looking for cute templates for my wedding Save the Date magnets. Since our wedding is on Sweetest Day, the heart-shaped magnet was perfect! The proof looked great online but didn't even compare to how awesome they were when they arrived. Fast production and shipping. 5 stars from me!
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- Sarah Kozak
- Waterford, US
- 1 Review
Perfect save-the-dates!
I ordered our magnets to use as Save the Dates for our wedding. I've had SO many compliments on them. One friend even said, "My fiancé likes your magnets so much that he's insisting we use magnets for our Save the Dates too!" They're a perfect size, not too heavy (so no extra postage) and I received them in plenty of time. The included envelopes are very pretty with the silver lining inside. All this for a great price! I couldn't ask for more! I would definitely recommend Magnetstreet to anyone!
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- Breana Wold
- Saint Peters, US
- 1 Review
Great Product
I loved how easy it was to customize my own colors and wording on the product. Step by Step instructions made it so easy. When the project arrived i was very pleased with the way it looked!
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- Corinne Martin
- Columbus, US
- 1 Review
Excellent product
My invitations are beautiful, the ordering process was easy, they were delivered quickly and arrived in a beautiful box.
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- Brittany Matelski
- 1 Review
Exceeded my expectations!
I love the design of my invitations and the paper quality is better than expected. Best prices I found on the web! Also lots of specials and coupons that made it even more affordable. I highly recommend Magnet Street!
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- Sarah Mae Sebade
- Pender, US
- 1 Review
Great company and reasonably priced
I had a great experience with these guys and they sent them in an awesome box to keep. The magnets looked great that was my main concern with them having a picture on them. The only down fall is that I thought I was ordering the larger magnets till I got them they were the small ones, they dont have them marked very well before you order them.
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- Kristen Payne
- 1 Review
Magnet Street exceded all of my expectations and I have been telling everyone about them!
My cousin suggested this site to me, and it's absolutely amazing! On top of that, when I requested a sample packet that included invites and magnets, etc. there was a hand written note congratulating me on my engagement!! Seems simple but it blew me out of the water and took it to the next level. I received my actual order the other day and everything was better than I could have imagined! Plus the packaging was very classy and professional. I highly recommend this company and plan on suggesting them to others in the future!
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- Katie Collins
- 1 Review
PERFECT in EVERY single way!!!
I've spread the word about MagnetStreet to everyone I know. I've seen many Save the Date magnets with pictures, but NONE of them were as quality as what MagnetStreet produced for me. The pictures are incredibly clear, the quality PERFECT. I was so utterly amazed when I received them. Let's go step by step, though.
1) It took less than one week for my order to be processed, printed, checked and shipped. They arrived on my doorstep in two days, after they were shipped.
2) The prices for 150 Save the Dates was INCREDIBLE. The price is what capped it for me. It included envelopes! And MagnetStreet was running an amazing coupon that let me get almost 40 dollars off my order. I am amazed that I got such high class, top quality magnets for such little money. I'm so grateful I was able to find MagnetStreet because we do not have a lot of money and this was such a great amount to spend. I almost feel like I cheated MagnetStreet out with what I paid, the quality is so amazing!!!
3) The available designs and how you're able to create and shape your own design was so nice! I loved every second of playing around with my creative ideas for the look of the magnet. Very awesome. There's guidelines and reminders to make sure you get the best magnet you can.
4) I was so excited to receive the magnets. When I opened the box, I was shocked at how presentable the package was. My magnets and envelopes were neatly arranged in a pretty blue box with a magnet lid, with a note detailing my order and the process. Also, the letter notified me that any extras accidentally made were included for me at no extra charge.
5) My magnets were amazing. AMAZING. They are the perfect size, the pictures are flawless-looking (no grainy or awkwardly sized problems). They were wrapped to ensure they were safe. They magnetized right to my refrigerator with no problems whatsoever.
I have been meaning to write to MagnetStreet and let them know how much it meant to me that my order was so perfect. This time in my life is so important and they made this step in the process SO easy and exciting. I am entirely grateful and I will be telling all my friends to go to MagnetStreet!
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- Michelle Tucker
- Roeland Park, US
- 1 Review
I had a great shopping experience up until I received my invitations in the mail.
I really like how on the website you can change anything you want to on the wedding invitations with the wording. It was also very easy to call customer service and ask any questions I needed answers to. My questions were always answered by a very friendly customer service rep. I was very leery about ordering my invitations online. I am one of those people that likes to feel what they are buying. So one of the main reasons why I picked Magnetstreet was because I could get as many samples as I needed of different invitations and other accessories. I also liked that I was able to order one of my invitations to be able to looks at and make sure everything was perfect before I ordered the whole bulk of them. This one that I ordered looked perfect so I went online and ordered all of my invitations. I was very excited when I received them. I got all of my envelopes addressed and ready to stuff. I ordered the vertical trifold invitations. When I started folding them I was very upset to see that my invitations were not cut perfectly. It is very hard to explain but the part that is folded under to put RSVP and other note cards in had an overhang on the back so when you fold it, it would stick out on the side and you could see it very easily on the front of the invitations because the back of the card is a totally different color than the front. Some of them were cut wrong on the right side and some of them were cut wrong on the left side. Not having time to send my invitations back it was very upsetting having to send them out not looking perfect. I was going to order my thank you cards from Magnetstreet to match, but I don't think I am going to take the chance on it now. I really feel like that no quality control was used and that my order was just something to run through a printing machine and stuff into a box. This is exactly why that I do not like to do things online.
Reply from Magnetstreet
We're terribly sorry to hear that your invitation order came with improper cuts and folds. We guarantee 100% satisfaction on our products, and we would be happy to do a rush-reprint of your invitations and get them to you as soon as possible. We're very sorry for the disappointment and inconvenience, and would be happy to make it right for you.
Best,
Amanda
Community Specialist
MagnetStreet
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- Katya Cook
- Medford, US
- 1 Review
Great product, high quality.
We just received our invitations and were very pleased with the way they came out. We didn't use the traditional text and wanted to be unique in a way. The website allows to write invite in your own words and even insert pictures if you want, customize any way you like. I would recommend it to my friends
