just got the save-the-date magnets that i ordered in the mail, and i am very happy with them. the design process was easy - i really appreciated the amount of control i had over changing things in the design, choosing different fonts and sizing, different colors, etc. I was able to get the perfect design that I love. I also needed a small amount of design help, aligning some of the text, and i thought it was a very easy process and was very happy with the proof and final design that was sent.
i ordered the "just one" so that we could see what it would look like in person before making a huge order, and the save-the-date arrived pretty quickly and looked perfect. It was a bit annoying, however, that when I went to then "re-order" for the full order, the proof shown online was the standard online proof and not the proof of the designer-touched-up version - which meant that after placing the order, we had to wait 2-3 days for a designer to pull up the work that had been done previously (no new work had been done, we just wanted to make sure that we got the right one, that we had received the just-one of!) -- if you have design work done on an order, i think you should be able to re-order that order and have the design work already done show up on the proof.
the printing and shipping process then took a really long time. when i placed my order, it said 5-6 business days for production, which seemed a bit long to me, but fine. after 8 business days when the order was still showing up as "printing" online, i got annoyed and emailed customer service to see what was taking so long. they were able to ship my order the next day - not sure why it was taking so long and would have taken longer had i not emailed.
those things are minor annoyances though, and as i said, i am very pleased with the results. next time i guess i will just plan on printing taking longer!
Final magnets turned out great but not until after they disappointed greatly the first time. Even though the proof I reviewed and approved looked great, the photo of my fiancé' and me in the magnets that were printed and delivered to me were much, much darker in actuality. When I called to report the issue they said it was due to the photo having a lot of shading and bright spots in it. She said that the technician brought down the bright spots which darkened the whole photo. I told her that our faces were barely visible and these Save-the-dates were not going to work. They said, for another $10 they would run a new batch of magnets. Of course, I had to pay it because I'd already spent over $100 on magnets I couldn't use. What I don't understand is why nobody called or emailed me to tell me that this picture wasn't going to work well. Why did they just keep running the order knowing how poorly they were coming out. Then, when I tried leaving a review at their request after I received my order, I kept getting a review rejection letter stating that nothing negative could be included in my review. I tried twice and got rejected both times. Just be prepared to spend a little more time and money than expected with Magnetstreet. The end result was great though.
Creating my Save the Date magnet on the Magnet Street website was super easy. Uploading the photo, changing fonts and colors, and finalizing the project was much easier than I expected it to be. The whole project took me 10 minutes max, and I when I got the magnets in the mail they were high quality and look amazing. I was worried the amazing colors and lighting in our photo would not show up well on the magnet, but I was wrong. They look incredible. My order came in a very nice sturdy keepsake magnetic box. It seemed as though someone personally prepared my order, which was a treat. Thank you!
Once I submitted my design, I was contacted because the image I provided was pixelated. The customer service representative worked with me for a week until everything was perfect. I never felt bad about making more changes. The woman I worked with was so competent and always got back to me quickly. The product is exactly what I wanted.
It was easy to make my save the dates and if I needed it changed there was someone to fix it the next day. It was delivered in a beautiful tiffany blue box with a booklet. I'm very happy with what I received BUT the box it came in was tore on the side:( in 3 places.
Since it was one of our own pictures taken with an iphone we weren't sure how the final product was going to come out. It really met our expectations and are so happy we got our Save the Dates with MagnetStreet! We couldn't be happier with our gorgeous magnets!
My save the dates were incredibly affordable. The fact that I was able to be in contact with a person to discuss the details of how I wanted my save the dates was reassuring and made me worry a lot less about how they would turn out. They came quickly and they were on great quality paper and the Tiffany blue box was an adorable touch. They also sent me a sample packet of invitations that had sample paper, invites, calligraphy, colors... everything! I felt valued and my bridal experience was heightened because of how this company treated my business with them.
Our invitations are amazing! The quality of all the cards & envelopes were perfect & they were delivered faster than expected. The website was the easiest to use out of all the others I've visited & the prices are very competitive. I'd definitely recommend getting your invitations here. You won't be disappointed.
I just received my magnet save the dates and I LOVE them. I had an idea/design in my head, but needed a professional design team to help. The design team I worked with was AMAZING and didn't care that I had silly little requests over and over before I finally decided they were perfect. When I received them, I was so happy with the quality of the magnet and brightness of the pictures/text/etc. Cannot wait to send these out/show them off to my family/friends! Thank you!
I had a terrible experience dealing with what should have been a simple issue regarding my order of save the date magnets. First, my order came out wrong in terms of the color (faces looked orange), so I called and they were very friendly about redoing the entire order for $10. Unfortunately, their competency did not match their willingness to help. To make a very long story short, 2.5 months and 25 back and forth emails later, I never received the right product (lack of competency, delays in production, further delays in shipment, finally reshipped the wrong order, AGAIN). In the end, I had to just give up. They said they would issue me a refund if I returned the order (paid for myself), which I did, but I have yet to see that credited back to my account. I would highly avoid ordering anything from here unless you have loads of time and patience.
We are trying to set the tone for our wedding with our mail outs. We want it very elegant without breaking the bank. Magnetstreet was easy to work with, the proof was sent back within the same day. They even called to make sure our order was correct because I accidentally ordered too many envelopes. Then they refunded the money I over spent. The magnets are of impeccable quality. The picture turned out beautiful! The magnet is thick and shows to be of high quality. I've been a bridesmaid 5 times, and my fiancé has been a best man 4 times. We have never seen save the date magnets that looked this good! We can't wait to mail them out!
When I came across this website I was not sure if it was real only because I was told if it looks to good to be true it probably is. Well that is not the case here. I found my save the dates here and I love them and so does my future hubby so much so he wants us yo get the matching invites here as well. I love that when I sent in my picture for the save the dates they contacted me and let me know that there was an issue and what I wanted to do going forward. I was so happy about that and I was even more happy once I received the product I ordered. So I went from not knowing if the website was real because I hadn't heard of it or knew if anyone who had to loving the website and about to tell everyone how awesome it really is. Thank you so much magnet street and I know the title probably have people like I wonder what they wrote which I am glad to have drawn you in because if you were ify about this website then don't be they are awesome.
I had an okay experience with Magnet Street. I ordered my test save the date and loved it, so we went ahead and ordered the rest. I had to change my shipping address probably two weeks after I ordered and that added about $15 to my total, but I called 2 times, emailed once, and it took 3 days for them to give me an answer as to why my total had gone up (it ended up being because of shipping). Then I got the confirmation email that they were shipped about a week later. I followed the tracker and it said that they were delivered to my house the next day, but when I checked outside there was no package. I called UPS (who they ship with) and they said the claim would have to go through Magnet Street. I called Magnet Street and the woman was a little rude to me when I said they were lost and she told me to walk around to my neighbors houses and ask all of them if the package had been delivered there....she was serious.....i looked like a crazy person going to all of my neighbors and asking if they had received a package that wasn't theirs.....I don't know why they would suggest that to customers. Then when I called back to say none of my neighbors had received it either she then said they would have to start a claim. but seemed annoyed about it (meanwhile i'm freaking out because I have a timeline and my save the dates are lost). I did not receive email confirmation from Magnet Street that they had started the claim, I actually got a call from UPS about it and that's the only way I knew it was even started. I did not hear anything from Magnet Street for a few days regarding this. Granted, it is not their fault that the save the dates were lost, but they did not try to make the situation better, nor did they communicate with me about it. After a few days, I emailed the woman who I had mainly been in contact with, [name], and asked for an update. Four days after my save the dates had supposedly been delivered, a woman came to my door and dropped them off and said they had been delivered to her house instead. Thank goodness! I was so relieved. I called UPS to let them know to stop the investigation and I emailed [name] from Magnet Street to let her know I received them. I also sent her a very polite email a few days later giving some feedback on the situation and what they could possibly do differently in the future to make customers happier if something like that happened. I'm telling you, this email was so nice compared to what I wanted to be and guess what... SHE NEVER RESPONDED. Literally. Still to this day, never responded. That is AWFUL customer service. I am so appalled by that and everything that went on through the whole process. I was considering ordering my invitations through them because I absolutely love my save the dates (their product is great), but I DO NOT ever want to experience their customer service again. Like I said a great product, but I wouldn't use them again.
My fiancé and I were so excited to receive our save-the-dates in the mail! That excitement was VERY short lived...when we opened up the package (which is in a really nice box!), the first thing we both saw was that my (the bride) left eye looks so dark that it appears that I have a black eye! The proof did not show this "shading", at all... We cannot, and will not, be sending these out. We spent A LOT of money on these, and I was about in tears. However, I called customer service and Sue was VERY helpful! I have already sent the original copy, which their going to work on the shading and send out 125 more save-the-dates...all for only $10! I'm hoping our 2nd run of magnets turns out MUCH better than the 1st.
My fiance and I are doing a movie themed wedding in April 2014. We wanted a 'beyond the usual' wedding experience such as movie title table assignments and a red carpet photo shoot for the guests. Therefore, our Save-The-Date idea is a look-a-like of the Mr. & Mrs. Smith movie cover. We uploaded our photo that included photos and our own text within the photo. The online software was picky on how the size of the photo applied to the magnet outline size we chose so it took awhile to fix the photo to properly fit the magnet outline. We didn't mind fixing it because the outline kept wrapping the photo outside of the edges.
We sent Magnet Street our proof. The company's graphic artists department was very specific on details that needed to be fixed on our original uploaded proof (too low of resolution- blurry or pixelated photo, placement of letters near the edges, photo too far away from edge) to assure the best outcome. I had to email the fixed proofs to a sales rep who forwarded them to the graphics department and receieved prompt emails of such. I am so happy that the company looks out for the best for its customers and products. When we got the package in the mail and saw the final product it was above and beyond astonishing! We are so proud of the magnet and have received countless reviews from our friends and family about them! Thank you Magnet Street for your outstanding work and loyalty to your customers!
I rely on reading reviews before buying products and couldn't wait to give a great review for Magnet Street!! I am looking forward to using Magnet Street in the future!
I had such a great experience with Magnet Street. I had initially selected this company out of many due to the price factor. As I went through the process of designing, and coordinating with Magnet Street designers, I appreciated the easy process that made me feel so involved, even more so than the great price. Magnet Street clearly pays attention to details, and makes the process an exciting one - even the box that the items came in was amazing, and one that you can keep for storing your cards. The whole experience was great, and I'm looking forward to ordering other products from this company!!
Im so happy with my order. Receiving my magnets has me super pumped and excited for all my wedding planning. MagnetStreet did an awesome job editing my photos and adding text to my photos-just how I had asked. Thanks so much.
I used Magnetstreet for both my wedding invites, table cards and thank you cards. I love that I can add my personal pictures, change colour, font and add my own personal messages where ever I want. On my last order, a was personally contacted my someone from Magnetstreet to discuss a picture to ensure that it looked the way I wanted it to. Though communication back and forth had lengthy delays, I appreciated they ensured perfection. At one point during a lengthy wait for a response, I called customer service who was extremely helpful and I instantly was able to speak to a real person, not an automated voice. Upon the arrival of my order, they sent extra cards, both for my wedding invites and my thank you's which I so appreciated so I could re-do the ones I had errors on. My only dislikes is I wish they would send extra envelopes (which are a great quality by the way - thick and creamy) along with the extra cards and I wish they would allow order batches in 5's and 10's.
I cannot begin to explain how strongly I would recommend using Magnet Street. I found the perfect magnet for our Save the Dates and had pictures arranged and ready to go. My pictures turned out to be lower quality than I thought and I had to resubmit my proofs 5 times...NOT at the fault of Magnet Street, but my own fault. The designers did not just take my pictures and print them on a magnet for a quick and easy sale, they take pride in the quality of their products and made sure that the product they were sending me was top quality. (It turned out that in transferring my pictures, I cut down the file size which made my pictures more pixellated...I eventually figured this out and resubmitted the original pictures @ the original file size and they were of the proper photo quality).
It is not every day that you experience the kind of outstanding customer service that I received from the representative (Sue) or the pride that a company takes in their products. I was made to feel as if my Save the Date was as important to Magnet Street as it was to my fiancee and I and we would like to thank all of you for making our experience a fabulous one and our Save the Dates so perfect!
There are little to no companies that I would rate as perfect. Magnet Street is one of them. Everything I have ordered from them arrives looking exactly as expected. Their rates are more than fair, their service is wondrful and the process takes minimal time. Thanks so much for making my wedding planning an easier experience.
We received our Save the Dates in the mail yesterday and I absolutely LOVE them!!! They look great and we can't wait to send them out using our new address and envelope stickers too!
There was only one thing that would have made this experience better... Sending them out on time. I understand that the estimated delivery date is just an estimation but ours weren't sent out until one week after the estimate. Andddd I can be an impatient person, especially when in excited about something.
Other than that we had a wonderful experience overall!
I had the best experience with this website! The picture I originally picked for my save the date magnets was not of a high enough resolution and they quickly notified me that this would affect the end product. They responded promptly with any questions I had as I picked out a new picture for the layout. My magnets came in a cute box within several days. The printing is high quality and the magnet is thin but strong. Could not be happier with my save the date magnets!
One of my friend's had just gotten married earlier this summer and he had Save-the-Date magnets that looked great, so I has to know where they got them from. He told me that Magnet Street was the place to go, so I went on their site and started playing around with different options. I loved how easy it was to customize different designs. Other sites that I had looked at did not have the same easy set up and seemed more expensive. I liked all of the different templates there were and there was a 30% off sale going on - I had to take advantage of it!
After I submitted my order I decided that I wanted to change the picture and contacted the support team via online chat the following day and they helped me right away! I was able to submit the new photo and they sent me the design to confirm before they proceeded. Amazing customer service!
I just received them in the mail and they look great! I also loved the box they came in with the booklet for invitations ideas, as well as the samples that were included!
I will be recommending Magnet Street to anyone who's looking for Save-the-Dates and invites. I'm excited to start looking for our invites next!!
MagnetStreet has the best selection of wedding stationary! I was extremely impressed by the ease of personalizing and quality of their products - which is why I chose MagnetStreet for our Save the Date magnets even though they're slightly more expensive than some of their competitors. I had a minor problem with one of the products but it was quickly resolved. Their customer service was impressive as well - either by phone or email, someone always responded quickly. I was very pleased with my products and even more importantly, pleased with my experience. I definitely plan on being a return customer!
Using Magnetstreet was awesome! The online chat is so helpful... I had about 50 questions to ask while I was designing my wedding invitations and EVERY time someone from MagnetStreet was able to help me! The staff is amazing, so helpful and friendly! Doing my wedding invitations online was so nervewracking (not being able to see them until i order)....I just received my order yesterday and I couldn't be happier with the result!! Quality, quality quality! I love the way they came out! I was constantly in touch with the designer before they went into production and she was such a big help to me! I would highly recommend using this website to anyone! The invitations look way more expensive than what I paid as well. I really can't thank MagnetStreet enough. The process was so user friendly. I just cant say enough good things about this website! Thank you, thank you!
I would and will suggest this company to anyone and everyone. What a great group of people to work with. All of my questions were answered promptly. Any change I wanted to make on the invitaions they sent out a pdf proof to approve before printing and mailing the invitations. I recieved the invitations earlier than expected and they look beautiful. Quality paper and quality printing. The color is very vivid!! I am extremely happy with my inviations, thank you SO MUCH Magnetstreet!!! They are awesome :) You guys rock!!
I ordered the Platinum Brocade Save the Date magnets. I was very pleased. Received them in the expected time frame and they came out beautifully! I can't wait to send these out to my family and friends. I would definitely recommend this company to anyone. Thanks MagnetStreet
I was nervous about ordering invites that were this economical because the last thing I wanted was to look cheap. I am SOOOOO happy that I did because they look like they cost two or three times what I actually had to pay. I can't wait to send them out and get this show on the road! Definitely recommend to anyone getting married on a budget. Plus I really like the option of a postcard RSVP - this is going to save almost $100 in postage alone!
The ordering and review process was very quick and easy, and was delivered very quickly. A bit disappointed in the actual invitations. I find the colours very flat and don't really like the texture of the paper. It looks like compressed dyed recycled paper. It doesn't really have the elegant look I was aiming for. I was expecting the silver colour to be a bit shimmery/metallic but they are just a flat grey. They will have to do as I cannot afford to order different ones. :S
Magnet Street was fantastic!! I would definately reccommend them! I basically custom-made my wedding invitations forgoing the design that was suggested in the template. There was a lot of back & forth as I had an unusual request. They were EXTREMELY patient and helpful. They included their reccommendations and updated proofs with every revision. I wish I had started the process earlier. Because they are so thorough, it took about 2-2&1/2 weeks to finalize the proofs and begin printing. I had not anticipated this, so my reccommendation is start early and USE MAGNET STREET!!!!
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