I was so excited when I got home and saw my dress was here. I was on a time crunch and they got it to me VERY FAST. Less time than what I was expecting. I had sent in my measurements, and it is PERFECT. The dress is beautiful, mush better than I would have found at some store. Thank you so much for such a BEAUTIFUL dress.
The only word I can use to describe the assistance and service I have received from merledress is EXCELLENT. I have received my dress on time and it is beautifully and professionally done. They have also replied to all of my messages almost immediately.
I was looking for a simple yet elegant wedding dress and there were so many to choose from at Merle Dress. I took my time and found the dress I loved. It arrived yesterday (only 20 days after placing my order) and it is very nice. The quality is fantastic for what I have paid and the fit is also perfect. I'm mostly impressed with the quality of the top half of this dress. It is lined and boned and the bra is a great fit. It really compliments my figure. I ordered a petticoat to wear underneath to puff it up a bit but to be honest it is much nicer without as it flows really nicely so I'll not be wearing the petticoat on my big day. Delivery to US was fast and the service provided by the courier was also top quality. I got my dress very quickly and all packed up very safe and secure. I will be looking for some bridesmaid dress and other things for my big day and I am going to make merledress my first stop when I need to order again.
The dress is gorgeous, but their "custom sizing" is a joke. I had my measurements professionally taken so I could rush order a dress for a military ball that is next week. I received it in two weeks like they said, but now I have to spend another $50+ to get it tailored. I would not order from here again.
I received my dress today, which I purchased to be my wedding dress. It is beautiful, and fits me perfectly. The color is gorgeous (it is a deep purple, called grape), and I absolutely love it. I will definitely purchase from merledress again in the future. And also I will recommend merledress over and over to my family and friends.
I'm so excited. To my surprise my order was received within 7 working days. I was really excited as I opened my parcel and saw how gorgeous my dress was. I ordered an A-line/Princess square neckline chiffon lace dress. I ordered a made-to-measure dress and it fit perfectly. The quality of work is beautiful. The lace bodice is lined and stiffened so it sits very neatly. The chiffon falls and sits beautifully. I can wait to wear the dress at my wedding in a few months time.
This dress is perfect! I literally cried when I opened it. It is so beautiful, and the quality is untouchable by any "off the rack" chain store. The value is unbelievable! I am so pleased I will be a merledress return customer many times over. Thank you soooooooooooooo much!
At the beginning I was so hesitant to buy online due to my very bad experience with online shopping.. the moment when you get your order and it is nothing like you expected, ugh, the worst!!! But with Merle Dress it was the complete opposite! I loved the dress so much when I saw it online that it forced me to order, and when I received it, words just cannot describe how much I loved it! It was beyond my expectations.
As for the company.. quick service, and high standard quality of tailoring! Not only did the dress arrive ahead of time in perfect shape, but the customer support in this company is awesome!! You can ask any question in the chat box and someone is there to reply to you right away!
This company was way beyond my expectations, it was my first time to buy from here, but it's certainly not my last time! I recommend this company to anyone!
MerleDress provided one of the best online shopping experiences Ive ever had. Providing various style plus the freedom of choosing your own colours and sizing with accurate charts in both areas was invaluable when buying something as important as a special occasion dress. I've always been a bit hesitant with buying some clothing online, especially items for special occasions of higher prices but I would most definitely use this online shop in the future. The pricing was very reasonable, especially considering all dresses are made to order to your own specifications. Tailoring and shipping was much much quicker than I expected, I received my dress within a week of ordering. I would recommend this website to anyone wishing to buy dresses online, especially those that are sceptical about buying online.
At first, i am hesitant to purchase my wedding gown here because first, i dont know if it fits me well. We know that some of online shops are very disappointing, you will get not exactly looks like the picture they showed on the model. Second, i am not sure if i can get the exactly style i want in terms of color combination.
I and my fiancee keep on searching for the best yet affordable gown here in our country, but all gowns i saw here does not suit my taste in terms of styles and uniqueness so we decided to go online to search for the best gown. While browsing at your website, this gown caught my attention because of the elegant looks in all the aspects from design up to the embroidery style of this gown. So at the moment we saw this gown, i immediately signup and purchase this gown last March 1 of this year 2013. Actually we bought this gown for cheaper price because its on sale.While waiting for the shipment of this gorgeous gown, i keep on reading reviews online about this merle dress, some are negatives some are positives, so even we already paid for this gown, i cannot avoid to worry on what my gown will look like. I ordered an Ivory color gown with silver embroidery.
After almost a month,i got my gown last April 1, it only took them less than a month to finish this elegant and gorgeous gown. I excitedly wear it and fit it, and bravo! it really fit me well on all measurements! I was not able to give my feedback for almost 5months due to my schedule for the wedding preparation this coming December. And now, i almost fit this gown every month...haha i am so excited to wear it on my wedding gown. My friends,relatives and colleagues really like it too and they ask me where i bought this..:) THE ONE AND ONLY GOWN THAT CAUGHT MY ATTENTION :)
I ordered three dresses. One a MOB dress and two flower girl dresses. The two flower girl dresses were beautiful and well made. The MOB dress was not the correct material or size. I contacted them and just like all the other complaints they refused to issue a RAN or refund my money. The dress is not usable and looks awful. Nothing like the picture - not even made from the stated material. After 4 days and numerous emails I was offered a $10 refund. So glad I used my credit card and now have them working on resolving this issue. They can have the dress back I just want them to refund my money. I'm not even asking for the shipping costs as the other two dresses were “keepers”.
I have made 3 orders from merledress and all my orders were over 200 $. My first purchase came within a week. My second purchase, Merledress made a mistake and forgot to ship 2 of my items. I contacted them immediately and they were very helpful. At first I was a bit worried to buy from this website because of the negative reviews. But the customer service is not bad as others made seem. I absolutely love Merledress so far and plan to make more purchases in the future.
Just received my dress today and I ordered it 24th Sept and it had to be custom made and shipped to Albany! Couldn't believe how fast it was! Then the quality of the dresses, I had read so many negative reviews about the dresses after I had place my order and was really worried then about what mine would be like. However thankfully for me the dress is perfect! The colour swatch is exact as I got mine in red not the colour in pic! The fit is perfect and the quality is fantastic! Many of the reviews I had read said about poor stitching, coming 10-12 inches too small and bent stitching. This was not the case! This dress is made from high quality material, the sequins are sowed on really well and it is finished to a very high standard! Would recommend anyone to order from this site!
We ordered the dress with a time crunch for my daughter's homecoming and a specific need for the length extended. The dress arrived earlier than anticipated and it was absolutely gorgeous! The dress fit her perfectly and looked amazing on her! My daughter loves it and everyone who saw it asked where we got it! We proudly said merledress.com! We will definitely be ordering more dresses from there and recommend them to everyone!
I'm amazed with my dress, When it came in a raher small box, I thought it might be dissapointing, but once I opened it and tried it on, it became the best dress I ever tried on!! I had it custom sized, and it was the best idea ever, because I'm pretty short, and I was affraid it was going to be too long. But it fits just perfect! Congratulations and thanks for turning me in to a Princess with this dress.
The prices on merledress are great! The quality is excellent and the shipment is spot on. Really one of the best customer service i ever seen! Very fast responses to my questions. I´m so pleased with their service. Merle Dress is really a great website to get cute clothes at awesome prices!
Excellent customer service, they got back to me within 24 hours and made changes on the dress. They look so luxury and elegant when it lays in the box. The dress is absolutely perfect! The quality is better than I expected! Thank you merledress!
I ordered and received it last week. It is a stunning dress. Great Quality as pic. The style is flattering. Originally, I bought the dress in blue to wear to a wedding. The customer service in store is very helpful and extremely pleasant. Enjoyed my shopping experience online. I'm still going to keep the dress because it's pretty,
The dress I ordered and the dress I received were two different qualities. The dress in the picture looked to be of much higher quality than what I got. My dress looked like it was hastily and poorly made with gems hot glue gunned on and some of the excess glue still dried in strands on the dress. They fall off very easily and that could have been avoided if they were just sewn on. The other embellishments on the dress do not look as nice or neat as they did in the picture either. I'm just disappointed with the poor quality of this dress, I won't be ordering from this site again.
I have purchased 2 dresses so far from merledress. I have to commend them on a few things, firstly their attention to detail is exquisite. Each dress is finished perfectly. I am so happy with the dresses. And again I want to thank you for the excellent service, I am definetly shopping with you guys again and recommending you to all my friends. Congratulations on a job well done !