Microsoft really needs to wake up and smell the roses. They provide products that have too many bugs in them that they have to fix, but remember, we have to pay for the product to begin with and then we have to also pay for the fix for the bugs in the products they sell. And for such a leading edge company, why do they continue to lag behind the competition? This company practically invented/created everything we use today in the computing world, so why are they such a sucky company? Customer service is lousy, products never meet expectations. It won't be long before Apple or some Chinese company kicks them to the curb.