I use the microsoft web site often as i use a lot of programmes that need up dating. If i need a product that isnt currently in the catalogue takes a long tiume to find it. Odviously micrsoft want you to buy/downlaod their latest products , but those with older computers cant always support the latest products. I use xp still and am finding it harder to get the suport on this web site. I hope that i can continue using the provider web site for support, as i prefer to use the originator that a virused 3rd party. On the whole id reccomend going to the micrsoft site than any other with the caveat it may be difficult to find what you need there.