Midland Credit Management, Inc. Reviews 

This company's AI agent starts to make many mistakes, including duplicating the same bill again and their customer service reps are non-English speakers. They can detect all consumers' activities and no allowance any communicative form to rebel their mistakes. Their AI agents start to duplicate everyone's bills and nobody will move on to resolve their debts.

This company is the worst. I have been trying to set up a payment plan FOR MONTHS. I have given them my bank information TWICE now. Today I went on their site to try again and now it's "under maintenance". I wonder if RESURGENT CAPITAL SERVICES could get my account from this terrible company.

They received a garnishment from my taxes and still used a levy on my account making it to where they got the payment twice. I kept calling and explaining it was payed and when could I get the levy removed and the money returned as I had IRS documentation. They then said I had a $64.00 balance

The same lady kept receiving my calls. She was very unprofessional as I explained my bank isn’t legally allowed to contact them they need to issue something for the $64.00 to be payed she was unprofessional as she explained she’s done this for eight years but when I had spoke to a creditor there prior to her calls he explained my bank account would be closed anyways because it takes 28 days to get the payment I didn’t get the female workers name all she kept saying is are you relaying a message or what do you need because you don’t sound right I offered to three way my bank but she insisted I just pay and kept screaming terrible place and terrible people I won’t recommend this place and will also leave multiple reviews for people to understand they are scamming people

I find it so undermining that this company pushes so hard to get your money, but on the back end, it takes so long to email a satisfaction letter.

They are scammers i don't owe any debt to my bank. I payed off the 500$ a few months ago i owe nothing and they continue to harass me and lie saying I still owe it when I do not.

They lie to you. They told me that they don't report to Credit Karma and they sure do, I can log in right now and see the account on there. They have also reported to all three credit bureaus that I have missed every single payment but when I called and asked them, the guy said that all they report is the balance and that makes no sense how you can have a balance without the accurate payment history. I have disputed this with all three bureaus. I asked for a manager on the phone and was told to call back later and see if he would talk to me. They refuse to work out a settle for less, the chat team is absolutely useless and the people that work the phone number the chat team makes you call are the ones that will lie to you about your account.

They were very harassing & threatning over a payment, slack with there services. Rude and aggressive debt collection practices, awful customer support, quick to cause a painful headache for you and your family. Horrible experience with this company and service!!! Be cautious and careful with this company as its abusive!!!

They kepted calling me about what my brother owes and told him he need to stop calling me about my brother's debt dude and tells me he's not a dude so i called him mam and threatens me to come to my house and fight me telling me he's going to show up and fight me telling me he got my address IM STILL HERE WAITING 12/12/25 HOURS LATERRR AND NOTHINGGG!!! DONT THREATEN ME WITH A GOOD TIME AND NOT SHOW UP!

Midland Credit Management

Subject: Formal Grievance Regarding Midlands unprofessional/Unlawful acts
Dear Midland Credit Management,

I am writing to express my grievance regarding the handling of my account, with Midland Credit Management. I have encountered several attempts to immediate attention a debt resolution with your company on behalf of resolving debts owed, as i wished to pay. However, due to your untrutworthityh pratacase i have made two payments that were never accountened for and thus warrented garnishment of my taxes. I her by for waieon any one fromdealing with and companies that use this agaencey as they are highligy suppicuios and trustworthy. Meaning, whwne enterin into an agreegemente they do no tnot dusclose thier hidden motivives wuhci is to inccure intrest at the cusdisomers exspenxe.

Description of the Issue:

Inaccurate Information:
Grave inaccuracies in informations received itinually, such as incorrect balance, wrong personal details, forgotten payments.

Harassment or Unfair Practices:
I called to resolve my debetandwas , inappropriately harassed ,screamed at by the call manager Andre, poor communications, which violates my right to conduct business in a fair and equitable manor.


I would NOT! trust that Midland Credit Management will handle this grievance with the seriousness it deserves and that these issues will be resolved promptly. Because of the nature of their managers who intend to confuse and nit apply good standard business practices and courtesies, of honesty and integrity when entering into agreements for repayment.

I just wanted to take a moment to recognize the outstanding service I received from Hayley Forbes at Midland Credit Management. She was incredibly understanding of my financial situation and took the time to work with me to create a payment plan that is realistic and manageable. Thanks to her help, I feel confident and empowered to get my accounts paid off without added stress. Hayley was patient, respectful, and truly professional — a great example of compassionate customer service. Thank you again!

One of the worst experiences dealing with this company. Its incomprehensible that people would work for a company so deceptive. It must be a strong culture because its so deceptive its sacrilegious and unethical. Move it to AI so at least I dont feel so badly that other humans would do this to people

Scam organization wildly unprofessional, predatory, and rude, basically timeshare for junk debt. Read the Glassdoor and Reddit threads before speaking to them. Go to court with attorney and fight it ( before judgement) ; apparently these get thrown out all the time—and we, the consumers, don't fight back. Make sure you record your calls they will lie. Yes, they are on commission. Rooting for you!

They use an Indian call center that intentionally uses fictitious names. Multiple times, the legal department in the US instructs them to and they wont give out any further information.

They pay 2-3% of face value for the debt in forward flow agreements, none of these agreements contain you specifically, it's literally just a list of entries in a spread sheet.

The surprise is all of the named persons have had their rights to privacy violated, as ALL of your details and disclosure is made prior to MCM acquiring the debt. Sometimes they have the information (in my case 5 months before the acquisition of the debt).

Identity misrepresentation and violation of privacy rights are both potential counter claims.

Today - 2/26/25 Reached out to MCM again to accept an offer they made on 1/24 and 2/3 to settle the outstanding bill. They again misrepresented identification in contradiction of statue. Then failed to abide by their own written offer (last week) and increased the amount they'd accept, over and above the written offer that states it's still valid until 3/15.

This place isn’t based in America and their customer service is soooo bad. I tried working things out with them and they were so rude right away. I was practically yelled at by two managers. The first representative was decent, but the two to follow were jerks. I had to hang up. I couldn’t believe how they were speaking to me and remained calm. They also lied about a debt I had.

This company is horrible they got court ordered to block my bank account paid the credit card 2 months my bank is still blocked cannot get my funds they lied and everytime I call they continue to lie I had to go to court to have my bank account unblocked still waiting they do deceptive practices and very untruthful got their money but will not unblock my bank account

Disgusting people. I am permanently diabled with no job living off the kindness of my children and friends and they call wanting $100 a month for a debt. When I tell them I am disabled they file a law suit against me to force me to pay!! I tried to work with the original company but they did not care and offered absolutely nothing to help. So I used what little money I had to pay the creditors that helped me until I lost my job. Now midland who bought the debt for about 4% of the total value wants me to pay it all, does not care I am permanently diabled and unable to get out of bed most days, and will not help me with a decent settlement offer that maybe one of my kids can lend me. They act like they care and want to help, but they dont. They make me sick!

They continuously called our phone number -- but the 800# the caller ID showed was different every time, although they left the same call back #. I finally called back and they would not answer anything w/o our address and last 4 digits of SSN. Fortunately I would not give that to them. We continued receiving calls so I decided to call again and ask what MCM stood for. They would not give me any information because supposedly they had my husband's name, so I asked if they could at least tell me what the call was about or what the company does. They replied, "No," so I figured it was not legit and told him to take our # off their list. Then I started doing some research which says it is a legit company, but there were many complaints, and They are NOT BBB (Better Business Bureau) approved. I would strongly advise against trusting this company.

this company has used deceptive methods with me to try and get me to pay back decades old debt that was written off. they have contacted family. thankfully my bank reversed one of these payments i made after I realized that it was something they portrayed as me owing, which I did not owe.
when I have spoken with them in the past, their words and tone are very threatening. they also have many many phone numbers they use.
do not trust them

Crooks indeed YES! My husband purchased a credit card from Credit one in 2017 for the amount of $300. Midland bought his debt in 2021 and tried to collect over $600. He offered to settle the debt by paying back the $300 he spent with credit one. Midland turned the offer down in civil court so now my husband has a Judgement on his credit. Really? What has happened to the USA?? They are allowing this type of mess in courts now, SMDH

They keep trying to collect on a card that was included in bankruptcy
And put me in collections screwing up my credit
It was removed last year from report and now they added it back on
I believe they can get fined I may pursue that