Min Doktor Reviews 

Elendig! Kan virkelig ikke anbefale!

I am writing this review to raise awareness based on helping a close friend navigate a dispute with Min Doktor.

The issue was not about refusing to pay, but about the quality of care and lack of clear medical communication during a digital consultation. Despite these concerns and an active complaint with Patientnämnden, there was no option to pause billing.

The situation caused significant stress and pressure over a very small amount, which ultimately had to be paid just to prevent escalation. Patients should be aware that Mindoktor do not care about their patients but only their bills which is so against an oath that Doctors are required to take even when legitimate concerns about care quality are raised.

We and our friends are never going to use this service again! We are sharing this experience to save your time and stress that will cause you because of this!

I used Min Doktor for a digital consultation, but the communication was extremely limited and I did not feel adequately guided or supported as a patient. Because of this, I had to seek additional care elsewhere.

They are not answering sensitive questions about cirtical medicines and how it affects me, the Doctor was very lousy, and lacked communication, and all messages felt like pre-generated by ChatGPT or something similar.

Despite raising concerns and submitting a complaint to Patientnämnden (Region Stockholm), I was informed that the patient fee could not be paused.

This experience caused unnecessary anxiety and financial strain, and it left me feeling that patient safety and proper communication were not prioritised. I strongly encourage others to use other services when it comes to the sensitive nature of their health please!

Filled in a really long health declaration and waited a long time for a doctor to join the chat only for them to act as if they had not read it, talk to me as if I am stupid, contradict themselves and the website, and record the visit incorrectly. When I mentioned that I would exercise my right to complain to patientnämnden, the doctor acted highly unprofessionally.
They may be cheaper than other similar services, but getting faster help via phone rather than intimidated by sms is worth the money!

Waste of money. Contacted them to get a remiss to a doctor with a problem I am well aware of. They just told me that I have to go to a physical doctor to get a remiss for it and sent me a 100 kr faktura for that.
Useless really.

Very bad. I do not recommend this company. I filled out the online form to get a psychologist. They answered after 4 weeks. I scheduled an appointment with someone who contacted me, and it was supposed to be a 30-minute examination of my condition. She called me, and in 4 minutes she concluded everything I wrote in the form and ended our call. She did not ask any questions; she just announced to me that I needed to contact someone else. Afterwards, they sent me the full charge invoice for this. I contacted them and said that I was not going to pay for this because I ordered a 30-minute examination session. They insist on paying the invoice with no effort from their side and no delivered service. After I see these reviews, I understand that it’s not very good company, and it's a shame that I did not look before I even started with them. Wasting time, energy and money. 

Flexible and better than a physical healthcare center and much better than other digital healthcare sites
'

Att ens ge en stjärna i betyg är en absolut överdrift. Kändes som att prata med en felprogrammerad autogenererad robot. Kontaktade läkare då jag inte kom upp ur sängen av utmattningssyndrom.

Han kunde inte argumentera för en enda sak han skrev, ignorerade i princip allt jag skrev och svarade på en sak av 5. Det enda som kom ur honom som inte lät som en korkad robot var "på apoteket kan de ge dig ett läkemedel med ett annat namn, men det är fortfarande samma läkemedel". Skrattretande och tragiskt. Det är apotekarens roll att fråga kunder om de kan tänka sig generiska läkemedel och förklara vad det är.

Fy på er "Min doktor", ni skapar förödelse och borde ta bort er själva genast. Önskar jag hade läst övriga recensioner innan.

I used this service due to the pandemic. I had a video booking set for 10am and after five minutes I had tried to call twice and had no reply. I wrote a message saying no one showed up and I have taken time away from work. We made a second booking at 1 pm and after five minutes no answer to my call twice. This is meant to be a professional service, like any other. If you say you will attend a meeting online at a time you need to make yourself available as we are at our jobs and are taking leave for these calls. Very disappointed, especially after taking the time to do chats with the doctor and waiting days to be contacted. Sadly I will need to go in-person to a clinic. I felt very uncomfortable having given information to this doctor after feeling the sites lack of professionalism. Seeing comment from min doktor: Yes it was from your company here in Sweden. Youll see me on your records. Video calls, two attempts, two no shows.

This is the best service to get advice and prescribtion renewal. Way better than Vårdcentral which makes me wait months for poor service.

Wish mindoktor has clinics to examine cases that cant be diagnosed on distance.

Totally not satisfied, i begin my contact from 7 am and its now 5:40pm, i left messages with out anybody helping me, people/patient are contactinf this app to get help not to be left hanging like garbage. I contacted KRY and get help with in 15 mins.