Moonpig.com Reviews 

589,564
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 109,880 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely love the huge selection of greeting cards available for every eventuality and enjoy the ability to easily personalize items with photos and custom messages. People also truly appreciate the helpful reminder service, which ensures they never miss important birthdays and celebrations throughout the entire year. However, some people mentioned experiencing frustrating delivery delays where paid orders failed to arrive safely or on time for special family occasions. Reviewers also noted that dealing with frequent website pop-up offers and trying to reach customer support when shipping issues occurred could sometimes prove quite difficult.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders frequently arrive quickly and on... See more

Product

Customers report overall satisfaction with the product, highlighting the wide range of greeting cards and... See more

User experience

Consumers find user experience to be positive, highlighting the wide range of choices, personalization... See more

Order

People report ambiguous experiences with order, reflecting a high level of disagreement among reviewers. Many... See more

Service

Users describe positive interactions with service, highlighting fast shipping and reliable delivery for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found a suitable style of card which I could then personalise. More expensive than if I'd chosen shop bought but at least I got to add a few " in jokes" for the recipient. Choice of delivery dates... See more

Rated 4 out of 5 stars

I have always found Moonpig to be a good company for providing a wide range of cards for various different occasions. In addition, the fact that they send you a reminder makes sure you never miss som... See more

Rated 4 out of 5 stars

Great range of cards and easy to create personalised cards with photos. Reminders can be sent so you never miss a special occasion. Prices are reasonable although the gifts are quite pricey. Ordering... See more

Rated 5 out of 5 stars

Moon Pig cards suits me.I like that I receive reminders of up coming important days, in case I had forgotten, and am able to make a selection without leaving my home. Also there is a choice of card... See more

Company replied



Company details

  1. Greeting Card Shop
  2. Flower Delivery
  3. Gift Shop

Written by the company

Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

590K reviews

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4.3

All reviews

(589,564)

104,225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered next day in perfect condition.
Great quality photos, just perfect for my mother in law’s 100th birthday!
Thank you

September 8, 2026
Rated 1 out of 5 stars

You sent a completly blank card to…

You sent a completly blank card to recipient because my front and inside text did not save properly and I was unaware because this was my first time using your company and your process for personalising is not straightforward for us oldies. Won't waste my money again.

September 8, 2026
Rated 3 out of 5 stars

Bit disappointed

I had always had good experiences with Moonpig, but this recent experience was frustrating, I paid extra to get a card delivered and it still hasn’t shown up. I wouldn’t have written this review but you asked me to review you before the card got here.

September 7, 2026
Rated 4 out of 5 stars

Offers

It’s an easy and fast way to order cards but I found it difficult to use the buy one get one free promotion. My orders didn’t go through!

July 23, 2026
Rated 5 out of 5 stars

Great selection to choose from and super quick delivery.

When you realise you are nearly going to miss a dear friends very special birthday who lives on the other side of the country...it is fantastic to be able to get onto the Moonpig site, select a nice card and personalise it with a photo and some fun stickers. I got my card purchased at 5pm and it arrives with my friend the next day...what is not to love about this company!!!???

September 8, 2026

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