Normally everything great. However ... no need for password ... received a total of 4 different 6 digit codes instead. Each one INVALID. Tried repeating each code as each valid for 10 minutes.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a great service, fast and saves the day with being able to deliver at pace, when not having remembered dates until the last moment! On this occasion, I had wanted to order a gift too, but I do... See more
I printed out a large card which came out beautifully however, cards this size should come with an envelope especially because they’re hard to get. (Not the postage envelope, a gift envelope). Only pl... See more
I found the pages format confusing. During the creation of the card the card pages on the bottom of the screen were in sequence (1-4). When I did a final edit the page sequence appeared to be d... See more
Company details
Written by the company
Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
4.3
Excellent
591K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Frustrating filters to get to the type of card…
The filters to get to the type of card required are not very helpful. Tried "Christmas" twice and ended in "Birthday". There is no category for "Friends", only single male or single female. Going from finished card to paying is frustrating. The selection of cards is good with something for most tastes.
September 15, 2026
Thank you so much for reminding me it’s…
Thank you so much for reminding me it’s someone’s birthday,everything was fun to make and I didn’t have any trouble with your site ,
September 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My cars I ordered hasn't been recieves?
September 14, 2026
Reply from Moonpig.com
We are sorry to hear your order has not arrived Lisa. We understand how disappointing this can be, especially if you've spent time carefully designing each card. I've gone ahead and reached out to you regarding this, as we'd love to take a look - Mollie
Such a great website with lots of…
Such a great website with lots of choices of cards, easy to use and well priced.
September 15, 2026
It was quick and easy
September 15, 2026
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Reply from Moonpig.com
Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!
Awesome Father's Day card!
Ordered a Father's Day card from Moonpig and it was awesome. The quality was beautiful, the card was hilarious, and it made my dad laugh out loud. Best card yet!
May 19, 2026
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
He delivered to a closed door my…
He delivered to a closed door my daughter was out and left it on the doorstep someone picked it up and walked off with it it wasn’t a porch it was a doorstep on a path no front garden
September 15, 2026
Reply from Moonpig.com
We are truly sorry to hear about the issue with your delivery and the package being taken. We understand how frustrating this situation must be, and we've reached out to you to further assist - Mollie
Great choice & varied selection of…
Great choice & varied selection of cards & gift ideas..
Site easy to navigate & delivery of service was great..
September 13, 2026
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
birthday card arrived 4 days late !!!
September 10, 2026
Unprompted review
Reply from Moonpig.com
We are so sorry to hear that your birthday card arrived 4 days late David. We understand how frustrating this must be and we'd like to help. Please can you reach out to us at trustpilot@moonpig.com with the details, and we'd be glad to assist - Mollie
I've always been impressed with the…
I've always been impressed with the products and delivery
August 6, 2026
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Arrived a day earlier than expected
Arrived a day earlier than expected. Very pleased.
September 14, 2026
Always such an efficient service &…
Always such an efficient service & great value for money!
I love it!
September 12, 2026
Reply from Moonpig.com
We’re over the moon you had a great experience! Thanks for your positive review. It’s wonderful to know our efforts are appreciated. Looking forward to serving you again!
First class service
Well set out so easy to choose.Easy way to choose and personalise.A pleasure to deal with.
September 14, 2026
Reply from Moonpig.com
Thanks for the glowing review! We’re so pleased you had a positive experience with us. Your satisfaction is our priority, and your feedback means the world to us. Looking forward to welcoming you back!
Great variety to choose from
Great variety of choices made even better by being able to personalise them. Very happy
September 14, 2026
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
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