I've purchased some excellent used camera gear from MPB, with some of my Olympus gear still going strong. However, when I did have an issue with a used Canon lens that didn't connect with a brand n... See more
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About MPB
Written by the company
We transform the way that people buy, sell and trade used photo and video kit.
MPB is the world’s largest online platform for used photography and videography equipment. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.
We have always been committed to making kit more accessible and affordable, and helping to visualise a more sustainable future.
We recirculate more than 350,000 items of used kit every year, extending the life and creative potential of photo and video kit for visual storytellers around the world.
Headquartered in the creative communities of Brighton, Brooklyn and Berlin, the MPB team includes trained camera experts and seasoned photographers and videographers who bring their passion to work every day to deliver outstanding service.
Every piece of kit is inspected carefully by our product specialists and comes with a warranty to give our customers peace of mind that buying used doesn’t mean sacrificing on quality or reliability.
mpb.com
Written by the company
- Warranty included
- All used gear is covered by MPB's free warranty.
- Free Collection
- We offer free collection and delivery on part exchanges, and free pick up on your equipment if you wish to do a straight sale.
Contact info
64 Ship Street, BN1 1AE, Brighton, United Kingdom
- www.mpb.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Perfect just as described quick and…
Perfect just as described quick and efficient people to deal with.
A lack of trust has crept into our relationship
I've used MPB a few times, most recently to buy a lens. I owned the lens for a matter of months, used it three times, couldn't get a good result out of it any time. I decided the fault was probably the way I was using it rather than the lens so I did not make a claim under warranty [it was a big lens and any wind seemed to upset it when tripod mounted. It seemed to work better hand-held with IBIS on - but hand held is not my use-case]. Rather than sell on eBay and take the risk that the next buyer suffered the same problems as I had, I decided to sell back to MPB.
A lens I bought in alleged "excellent" condition. I sold back to them as "good" as I noticed some scratches when I examined the finish in detail.
The valuation they have provided to me for their excellent and my good condition lens has been further downgraded because they've found "permanent marks" on the internal optics along with "multiple marks on the front element". During my period of ownership it had a UV filter fitted so those marks must have existed when they sold it to me in alleged "excellent" condition.
My prior experiences with MPB, which involved a "mint" Pen F weren't great either. One had a cracked hinge on the rear screen; it was replaced, and the second, which I still have, overheats in hot weather.
I now find myself wondering if part of MPB's business model involves over describing condition and undervaluing purchases? Whether it does or not, I won't be giving them the benefit of the doubt again.
It would be interesting to see how they'd list it this time round but I think I'll have the lens back and give it to a charity shop, rather than allow them to profit a second time round.
Quality for a good price!
Was able to find a quality product for a good price! Shipping was fantastic and the item was packaged securely. Really happy with my purchase
Very timely for entire process and fair…
Very timely for entire process and fair valuation of gear value.
Thank you.
Excellent purchase!
Excellent purchase, delivered in amazing time at a very good price!
Condition and process of ordering super easy
Very easy ordering process and the item arrived exactly as described and in the condition noted. Would recommend.
Wins on speed, price, accuracy of description
Excellent speed. Great price. Clear and reliable description of product. Photos are of the item you're buying - not just one from stock but the exact object you're paying for - so no surprises. I feel I can trust the descriptions. Quick to ship. Extremely well packaged. I've repeatedly turned to MPB for buying secondhand camera gear, and I will be returning again.
Easy to use - would highly recommend!
Easy to use, transparant and trustworthy platform with excellent service!
Good experience on trade in. Easy return. Equipment not fully tested though.
The offer for my trade in was good. The catalog is easy to navigate. Ordering is easy.
MPB shipped the camera with a very serious problem that was a show stopper for me. It was obvious that it wasn’t fully tested before getting put on the catalog. I wasn’t refunded the full amount for some reason. MPB didn’t have a suitable replacement so I had to shop elsewhere and got a much better deal.
Great variety of gear available
Great variety of gear available. Actual photos of the particular item you are interested in and ease of use of the website. Prompt delivery.
The lense what like new as described
The lense what like new as described, the original packaging well protected. Transport company qualitative and delivery fast as agreed. All perfect!
MPB has been fantastic to buy from
MPB has been fantastic to buy from, great customer service, speedy shipping, and a quick, hassle‑free resolution when I realised the first lens I ordered wasn’t right for me. The zoom lens was far too big, and what I actually needed was a wide‑angle lens. MPB handled the return and replacement smoothly, kept me updated throughout, and made the whole experience really easy. I would definitely buy again from MPB
we can buy with confidence
we can buy with confidence. Items are like photos and description y mpb web site
Third times a charm (as were the 1st & 2nd)
My third time using MPB and this was for a trade in. Super happy with the process and how easy it was to send my items and then it was really quick to receive a confirmed quote (higher than originally estimated) and then the item I was purchasing. Very trustworthy and great quality in both service and items I have bought so far. Would definitely use again.
Customer service was excellent
Customer service was excellent. I experienced a hardware problem with the camera that MPB sent to me. They accepted return of the camera and promptly issued a full refund. I will buy more gear from MPB.
Purchased two lens for my camera and…
Purchased two lens for my camera and both were exactly what the site said it was. Fast shipping and a decent price. My first stop from now on for new gear and upgrades for my camera
My experience was very good
My experience was very good. I had this camera that I wasn't using and MPB gave me a good quote. It was easy, and fast!
Outstanding service!
I have just sold some camera equipment and the whole process was faultless. From the initial offer and arrangement for sending the equipment there were timely communications. Then confirmation of safe receipt was swiftly followed by examination of the equipment before a final offer. The money was promptly deposited in my bank account. The whole process took a week. Outstanding service!
Ever-changing inventory & good prices!
Ever-changing inventory & good prices!
Quick and uncomplicated
Quick and uncomplicated. Read the google reviews after purchase and thought on no! But everything went smooth. 9 days from start to finish.
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