Natural Grocers Reviews 

Poor customer service, cashiers are not in good moods like Trader Joes. They have some bad produce, so keep your receipts. Always out of products, read labels, some of the grocery stock is really not healthy at all. You cannot return bad fruit and veggies without a receipt. I lost about 15.00 because I tossed my receipt. There is a weird vibe in the store....they are not happy working there at all.

I normally shop at my local store in lakewood, but visiting the Glenwood springs store today i had the best customer service. Josh had me laughing and smiling while checking out. Thanks again.It's nice to leave a store and to still be getting great service until I left the door.

I didn't come on the lookout for anything in particular, but left with a few cans of banana water I didn't know existed! Each journey to Natural Grocers is a treat that way. There are enough organic, ethically sourced groceries, supplements, and sodas here to satisfy just about every health and wellness enthusiast. Did I mention they have a reading room for health-focused volumes? The store is also well-maintained, and the employees were friendly and offered help as I was browsing. I would, however, be remiss not to mention that the entry and exit share the same cramped doorway, and that the opening and closing times are oddly specific. That said, I plan to return for more!

purchased apples for holiday, paid cash & edie, cashier entered wrong amount of cash, less than was given then adding insult to injury, short changed customer. edie had a wet counter and scale, had to dry her mess while it conversed with customer behind me as if we do not exist. store number uo89 on nw expressway, okc 73132. save yourself the bother.

Requested envy apples and was curtly informed no, because corp says so. they are not dieticians all they are concerned with is their profit margin and the higher up golden parachute. same was true with brussels sprouts in october their harvesting time in some states. corp believes shoppers are stupid about everything. sprouts gets envy apples and sprouts just ask dept head. further, store in no. okc has had so many mgrs, staff are at risk every time a new one is installed. the one last installed got rid of (f)produce mgr that had been there for 3 yrs to put in (m). of same ethnicity and a yes man to boot.

This has become a totally unethical company. They put up sales tags they do not honor. Buyer beware. Not the company they once were.

Natural Grocers needs to stock better!! And when they have a sale, have the items that are on sale. For the past 6-7 months they aren't stocked with a lot of the products in their sale book which is sent out 3-4 weeks before the sale. Whomever is in charge of logistics needs to work better with distribution. They blame UFI and say they don't have control over distribution.....what? It seems like they are purposely not stocking to make it look like product isn't available. Amazon has lots of stock on some of the products. I would rather give my business to Natural Grocers. Now, I'm weighing my choice. I thought I'd see an improvement after voicing my concerns with management but that hasn't happened.

SINCE I AM VEGAN I LOVED THAT SOME OF THE THINGS I MAKE FOR DINNER ARE REASONABLY PRICED. EL BURRITO'S SOYRIZO AND SEITAN ARE AWESOME CHOICES. AND THE PEOPLE ARE FRIENDLY HERE AT THE RUIDOSO LOCATION.

I love this store! However 6:00pm Saturday March 14th the employee in vitamin section was beyond rude .

I asked for a product she had time to tell me she was busy, but not the time to tell me where niacin was.

I run a business and have employees. Wher customers don’t let management know what happens on their absence, companies suffer .

I’ve been going to Natural Grocers for years and years and have recently become massively upset with my local shop, in Steamboat Springs, CO, closing 10-15 minutes early. I have kids, I’m a single mom. We had errands to run and I came here last because it was last on the way home and I wanted to buy eggs and fruit and take them straight home. We got here at 1922 and they were closed already. All the lights on, but open sign off and doors locked. They’re supposed to close at 1936. This is not the first time this has happened. Please please please do something about it!!!!!!!! Get your managers and employees to keep your shops open until the time they’re supposed to stay open. PLEASE. I like Natural Grocers as a shop and I love that you get organic food, and produce without apeel and all those things!! PLEASE MAKE THIS STORE BETTER! Open until you’re supposed to be open! Sincerely, a restaurant assistant manager for years + single mama of young kids

Bismarck, ND customer here. These other one-star review are ridiculous. I worked at WF in Cali for 5+ years and the amount of attitude from customers is reprehensible on a good day, let alone if the cashier has something difficult going on in their personal life. These reviewers need to be reviewed. Personally I have only had positive experiences at the location in Bismarck. If I ever was to get an occasional glazed look or “attitude” from a stressed cashier, or hear music I wouldn’t personally listen to, why on earth would you rate someone poorly for being human? Especially when they are probably making a fraction of what you are😔

Very nice staff and great selection of products! Anytime I'm making something that calls for unique ingredients, I know I can always find it here. They also have a wonderful selection of gluten free products.

The store I go to. (( Tower and Hampden in Aurora, CO. )) is out of stock their not out of stock all the time but to many times. Also the corporate office was suppose to call me back about a supplement being out of stock and they have not yet.

Love the store, however, prices are too high as gas goes down.

I have been a customer of this (ABQ, NM) store for almost 20 years. I AM DONE. Nasty stupid mean employees. I've found another place to buy things that I thought only NG sold in my city. I NEVER HAVE TO GO BACK THERE AGAIN. Happy New Year!! YAY!~

I used to work at the Highlands Ranch store until November. I got fired. I know this is At Will State but really good letting someone go during the holidays?!!! I had a customer complaint, I didn't recall that day, so I got fired. I wonder if this is a Republican Family??? I am over 60???? I won't ever go back to this place!!!

I shop at the Natural Grocers in Cedar City, UT. I've been shopping there since their grand opening a few years ago. I'm generally satisfied with NG but have one complaint. I buy the sparking water with natural essence (Waterloo, Nixie, etc.). My favorite flavor was the Pina Colada (non alcoholic) water until they stopped stocking it. I switched to Nixie's version of that water until they stopped stocking it. I switched to the Waterloo Pineapple, Grape, and Strawberry until they stopped stocking all three. I switched to the Pomegranate/Mint until they stopped stocking it. I'm down to a single flavor that I sort of like (the Nixie Blackberry/Raspberry) and am wondering how long it will be before they stop stocking that as well. The only flavors left on the shelf are NOT my favorites. I spend around $150.00 per week and feel that they should bring back the good stuff.

My Worst Experience Ever !!!!!!!!

I parked at Natural Grocers Parking lot , and went in shopping for grocery and supplements. My first check-out and payment was made at 8:27pm, and after unloading my grocery to my car, I came back shopping for a second time on the same day. I made my second check-out at 8:36Pm. Then I walked to my car, disinfected some of the items, put them into my own bags, drank a little water , started my car and left the parking lot at 8:53PM. All the time my car parked at Natural Grocer's parking lot was devoted to grocery shopping at this Natural grocer store , except for 15 minutes back at my car , sortimng out grocery , putting them in my own bags, and starting my car, and preparing for driving away from its parking lot. You know what happened to me? I got $92.00 fine for parking at Natural Grocer parking lot for shopping at Natural Grocer store.

Been a regular customer of this store the one in Utah, on Redwood, South Jordan Utah. I like buying my organic stuff there but most of their cashiers lack professionalism esp on 6-28-25 around 830pm my sis and I came in to the store with positive energy and left with negative one. The cashier (didn’t catch her name will do next time) was snappy, has attitude problem. The following day around noon (hot weather) we went to Trader’s Joe, the energy of their employees was vibrant and positivity is infectious. Now my sister is back to trader’s joe and sprouts. She’s completely ditching natural grocers stores esp the one on Redwood.

I'm done with this pretentious business that has rude staff while overcharging me money. That's extortion. They even started blocking my access to the Natural Grocers's website with Cloudflare's endless captcha loop of hell. Cloudflare sucks. Any business that uses Cloudflare doesn't care about innocent people who are blocked from accessing websites. This is showing a rise of disrespect towards customers in the business world. And Natural Grocers is jumping on that toxic bandwagon. I'll look elsewhere for a business that treats customers more fairly without this BS.