Elvvs.dk Reviews 

11,863
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have used Elvvs several times to buy fencing gifts for our dear horses. There are never any surprises; delivery is quick; and the prices are reasonable. The products' quality seems to be a bit highe... See more

Rated 1 out of 5 stars

Never experience such bad(missing) service in Denmark. I needed to return the product due to not fulfilling delivery time, so it arrived too late for the project. I tried to cancel the order, but rece... See more

Company replied

Rated 5 out of 5 stars

When I made an order right product arrived fast and was reasonably priced. Customer Service replied very fast when I had a question.

Company replied

Rated 5 out of 5 stars

I AM HAPPY WITH THE ONLINE CHAT SUPPORT DURING THE SELECTION OF ITEMS.

Company details

  1. Electronics Store
  2. Bathroom Remodeler
  3. Electrical Supply Store
  4. Light Bulb Supplier
  5. Lighting Store
  6. Plumber

Written by the company

Netsalg El&VVS ApS. blev stiftet d. 1/1/2001, og sælger i dag til private, firmaer og offentlige virksomheder til konkurrencedygtige priser.


Contact info

4.0

Great

TrustScore 4 out of 5

12K reviews

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Asks customers to review

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Replied to 53% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(11,863)

766 reviews in the last 12 months

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Rated 1 out of 5 stars

Never experience such bad(missing)…

Never experience such bad(missing) service in Denmark. I needed to return the product due to not fulfilling delivery time, so it arrived too late for the project. I tried to cancel the order, but receive it anyway. I have send it back and since then trying to get in contact with somebody via emails and online chat. Strongly don't recommend this web shop...stay away from it. They cant fulfil delivery time and seems returning and getting money back is not possible.

June 11, 2026
Unprompted review
Elvvs.dk logo

Reply from Elvvs.dk

Hej Nikolay.

Tak for din anmeldelse.

Du har bestilt en ordre som er sendt og leveret til dig. Du har derefter fortrudt din ordre. Pakken er modtaget på vores lager og beløbet er tilbageført.


Med venlig hilsen
Netsalg El & VVS

Rated 5 out of 5 stars

Excellent

Excellent, clear, fast.

May 3, 2026
Unprompted review
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Reply from Elvvs.dk

Hello Gustavo

Thank you very much for the 5 stars 😊 We are happy to hear that you found the experience clear, fast, and easy.

Kind regards
Netsalg El & VVS

Rated 5 out of 5 stars

God website og gode priser

March 14, 2026
Unprompted review
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Reply from Elvvs.dk

Hej Lars

Tak for din anmeldelse. Det glæder os at høre, at du er tilfreds med både vores hjemmeside og vores priser.

Vi sætter stor pris på din feedback og håber at kunne hjælpe dig igen en anden gang.

Med venlig hilsen
**Netsalg El & VVS**

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Rated 5 out of 5 stars

great shopping

quick shopping, great checkout process, love it

February 19, 2026
Unprompted review
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Reply from Elvvs.dk

Hi Ted

Thank you very much for your great review 😊
We’re happy to hear that you experienced a quick shopping process and a smooth checkout – that’s exactly what we aim for.

We hope to see you again soon.

Venlig Hilsen
Netsalg el & vvs

Rated 5 out of 5 stars

Good seller

Good seller

February 4, 2026
Unprompted review
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Reply from Elvvs.dk

Hi Christo 😊

Thank you very much for your review and your kind words. We’re really happy to hear that you had a good experience with us.

We truly appreciate you taking the time to share your feedback. If there’s anything we can help you with in the future, you’re always welcome to reach out.

Best regards
Customer Service

Rated 5 out of 5 stars

God pris

God pris for kondensator

January 5, 2026
Unprompted review
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Reply from Elvvs.dk

Kære Oskars, tak for din anmeldelse.

Tak for din feedback. Det glæder os at høre, at du oplevede en god pris på kondensatoren.

Med venlig hilsen
Netsalg el & vvs

Rated 1 out of 5 stars

No telephone contact

No telephone contact
Inability to make a personal communication via phone in case of any problems with order or deliver is a reason for me to never buy again.

November 14, 2025
Unprompted review
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Reply from Elvvs.dk

Hej Mikolaj,

Tak for din feedback – og vi beklager, hvis du har haft svært ved at komme i kontakt med os pr. telefon.

Vi vil gerne gøre opmærksom på, at vores telefontid er fra kl. 10–12, og at vi resten af dagen svarer på både chat og via vores kundeservice, som du finder her:
https://www.elvvs.dk/service.php

Vi håber, dette kan hjælpe.

Venlig hilsen
Netsalg El & VVS

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Rated 4 out of 5 stars

Det var supernemt at handle

Det var supernemt at handle, nu må jeg så se om varen kommer :-)

November 5, 2025
Unprompted review
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Reply from Elvvs.dk

Hej Ole,

Tak for din anmeldelse – dejligt at høre, at du synes det var supernemt at handle hos os 😊
Vi kan berolige dig med, at din vare snart er på vej – håber, du bliver lige så tilfreds med leveringen!

Venlig hilsen
Netsalg el & vvs

Rated 1 out of 5 stars

Bad service - no money back for return

I have placed an order on 17th June which showed the product was available within 1-3 days. I have followed up for weeks and when still not received on July 24, I cancelled the order. Then they sent me the product in October and charged me. I have returned it and the return reached them on Oct 16th. I have not got my money back yet after 2 weeks.

June 18, 2025
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Reply from Elvvs.dk

Kære Jonna.

Tak for din anmeldelse.

Du har bestilt en ordre og den har vi sendt. Du vil ikke have din ordre så du har benyttet dig af vores 30 dages fuld returret.

Med venlig Hilsen
Netsalg el & vvs

Rated 5 out of 5 stars

I found exactly what I needed!

I found exactly what I needed: I couldn't find it in Bauhaus, Silvan and Jern & Fix...

October 19, 2025
Unprompted review
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Reply from Elvvs.dk

Kære Alonsillo.

Tak for din anmeldelse og dine 5 flotte stjerner. Vi værdsætter virkelig, at du har brugt din tid på at anmelde dit køb. - Tusind tak for det.

På gensyn i shoppen.

Med venlig Hilsen
Netsalg el & vvs

Rated 1 out of 5 stars

Never received my order

I ordered 3 months ago and have not heard or received anything yet. The product was and is still listed as in stock (1-3 day shipping). Unbelievable.

May 27, 2025
Unprompted review
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Reply from Elvvs.dk

Hej Kasper

Vi beklager dybt denne lange leveringstid på din ordre, Geberit har ikke kunne levere denne vare før den 25-08-2025.

Vi har rykket for om det kan komme hurtigere, og sker dette - sender vi naturligvis ordren med det samme.

Med venlig hilsen

Kundeservice Elvvs.dk

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Rated 2 out of 5 stars

Ordered a pool liner (no information,time wasting, unproffesional)

Ordered a pool liner, everything seemed fine in the beginning, but then days passed over the expected delivery time and I suddenly receive an email in a very unprofesional way asking if I want to pay the additional shipping fee. which I had to reply that I'm fine with paying. And had to ask them how do I go around doing that. I got a response several days later. I paid and then waited several weeks. The occasional emails of confirmation didn't really contain any proper information like package tracking or in what state it is. then after all of that time in the middle of the night I get a bank notification saying my money has been returned for the initial order, but not for the shipping fee. I talk with elvvs the next day and they say they're sorry for the inconveniences and to expect the delivery in the next week. some days later I receive back the money for the shipping fee as well. still didn't get any other information about the order. truly bloody disgraceful. 0/10 would not order again.

Update: out of nowhere they charged my card again for the product as well as an additional shipping fee which were slightly higher in price. the product actually arrived, but it took over 22days instead of the advertised 1-7days. that paired with not being given proper information about the delivery was not a pleasant experience.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Good and quick delivery

June 19, 2025
Unprompted review
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Reply from Elvvs.dk

Kære Jukka

Tak for din anmeldelse og dine 5 flotte stjerner. Vi værdsætter virkelig, at du har brugt din tid på at anmelde dit køb. - Tusind tak for det.

På gensyn i shoppen og rigtig god sommer til dig.

Med venlig Hilsen
Netsalg el & vvs

Rated 5 out of 5 stars

Easy payment

Easy payment. Fast delivery.

April 20, 2025
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Reply from Elvvs.dk

Kære Christine

Tak for din anmeldelse og dine 5 flotte stjerner. Vi værdsætter virkelig, at du har brugt din tid på at anmelde dit køb. - Tusind tak.

På gensyn i shoppen og god søndag.

Med venlig Hilsen
Netsalg el & vvs

Rated 5 out of 5 stars

Great service

Niki helped me a lot to place an order. I'm sorry for the delay

January 19, 2025
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Reply from Elvvs.dk

Kære Stanimir.

Tak for din anmeldelse og dine 5 flotte stjerner. Vi værdsætter virkelig, at du har brugt din tid på at anmelde dit køb. - Tusind tak.

På gensyn(O:

Med venlig Hilsen
Netsalg el & vvs

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Rated 5 out of 5 stars

Good experience

Good communication, great price, fast shipping.

December 19, 2024
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Reply from Elvvs.dk

Kære Blaz

Tak for din anmeldelse og dine 5 flotte stjerner. Vi værdsætter virkelig, at du har brugt din tid på at anmelde dit køb. - Tusind tak.

På gensyn.

Med venlig Hilsen
Netsalg el & vvs

Rated 5 out of 5 stars

It was easy to do business with your…

It was easy to do business with your online store

November 22, 2024
Unprompted review
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Reply from Elvvs.dk

Kære ET

Tak for din anmeldelse og dine 5 flotte stjerner. Vi værdsætter du har brugt din tid på at anmelde dit køb. - Tusind tak.

Vi ønsker dig en rigtig dejlig aften.

Med venlig Hilsen
Netsalg el & vvs

Rated 2 out of 5 stars

No way to contact

Absolutely no way to get in contact with them. I canceled my order

October 22, 2024
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Reply from Elvvs.dk

Kære Kunde.

Tak for din anmeldelse.

Vores lager svarer altid via dette link: https://www.elvvs.dk/rmaRequest.php

På forhånd tak.

Med venlig Hilsen
Netsalg el & vvs

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