I have used Elvvs several times to buy fencing gifts for our dear horses. There are never any surprises; delivery is quick; and the prices are reasonable. The products' quality seems to be a bit highe... See more
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Never experience such bad(missing) service in Denmark. I needed to return the product due to not fulfilling delivery time, so it arrived too late for the project. I tried to cancel the order, but rece... See more
Company replied
When I made an order right product arrived fast and was reasonably priced. Customer Service replied very fast when I had a question.
Company replied
I AM HAPPY WITH THE ONLINE CHAT SUPPORT DURING THE SELECTION OF ITEMS.
Company details
Written by the company
Netsalg El&VVS ApS. blev stiftet d. 1/1/2001, og sælger i dag til private, firmaer og offentlige virksomheder til konkurrencedygtige priser.
Contact info
Søndergårdsvej 44, 4640, Faxe, Denmark
- 70200049
- info@elvvs.dk
- www.elvvs.dk
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This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 1 week
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I AM HAPPY WITH THE ONLINE CHAT SUPPORT…
I AM HAPPY WITH THE ONLINE CHAT SUPPORT DURING THE SELECTION OF ITEMS.
Never experience such bad(missing)…
Never experience such bad(missing) service in Denmark. I needed to return the product due to not fulfilling delivery time, so it arrived too late for the project. I tried to cancel the order, but receive it anyway. I have send it back and since then trying to get in contact with somebody via emails and online chat. Strongly don't recommend this web shop...stay away from it. They cant fulfil delivery time and seems returning and getting money back is not possible.

Reply from Elvvs.dk

Reply from Elvvs.dk
No telephone contact
No telephone contact
Inability to make a personal communication via phone in case of any problems with order or deliver is a reason for me to never buy again.

Reply from Elvvs.dk
Det var supernemt at handle
Det var supernemt at handle, nu må jeg så se om varen kommer :-)

Reply from Elvvs.dk
Bad service - no money back for return
I have placed an order on 17th June which showed the product was available within 1-3 days. I have followed up for weeks and when still not received on July 24, I cancelled the order. Then they sent me the product in October and charged me. I have returned it and the return reached them on Oct 16th. I have not got my money back yet after 2 weeks.

Reply from Elvvs.dk
I found exactly what I needed!
I found exactly what I needed: I couldn't find it in Bauhaus, Silvan and Jern & Fix...

Reply from Elvvs.dk
Never received my order
I ordered 3 months ago and have not heard or received anything yet. The product was and is still listed as in stock (1-3 day shipping). Unbelievable.

Reply from Elvvs.dk
Ordered a pool liner (no information,time wasting, unproffesional)
Ordered a pool liner, everything seemed fine in the beginning, but then days passed over the expected delivery time and I suddenly receive an email in a very unprofesional way asking if I want to pay the additional shipping fee. which I had to reply that I'm fine with paying. And had to ask them how do I go around doing that. I got a response several days later. I paid and then waited several weeks. The occasional emails of confirmation didn't really contain any proper information like package tracking or in what state it is. then after all of that time in the middle of the night I get a bank notification saying my money has been returned for the initial order, but not for the shipping fee. I talk with elvvs the next day and they say they're sorry for the inconveniences and to expect the delivery in the next week. some days later I receive back the money for the shipping fee as well. still didn't get any other information about the order. truly bloody disgraceful. 0/10 would not order again.
Update: out of nowhere they charged my card again for the product as well as an additional shipping fee which were slightly higher in price. the product actually arrived, but it took over 22days instead of the advertised 1-7days. that paired with not being given proper information about the delivery was not a pleasant experience.

Reply from Elvvs.dk
It was easy to do business with your…
It was easy to do business with your online store

Reply from Elvvs.dk

Reply from Elvvs.dk
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