I had called to change our mailing address, even though our billing address had not yet changed...it got shipped to the wrong place! First disappointment I've had with you in nearly 3 years of monthly orders.
The product quality is excellent with a wide range of items to help my family care for my 93 year old father. When we had a glitch in the order, your representative was wonderful and responded quickly to rectify the matter. I highly recommend North Shore for incontinent supplies...all delivered to your door!
It is important when your loved ones are dry and comfortable. It is the little things in life that matter to them. When the winter comes, they need to feel secure. Northshore is the helping hand to your every need that a loved one desires. Thank goodness we don't live in the dark ages,because we can go to great supply website and run the gamma on any item we need to make our lives safer."
I have ordered supplies from these folks several times and have been satisfied at the quality of the items and shipping related things. This time, I ordered my supplies and was accidentally shipped the wrong items. When I contacted them by phone, they were very helpful and sent the correct items that afternoon. I received them in just a few days. None of this cost me any additional money. I am extremely pleased with the products and service I get from Northshore Care.
Long story short: my father in law was running low, our other supplier went AWOL on us.
Ordered on line (on Thanksgiving), got a confirmation immediately. Went on chat to double check. Was assured the delivery would be made on Friday. We received the package on Monday. Sticking with Northshore. Thanks!
I was very happy with the 3x tranquility diapers.....they Re reusable once if a pad or insert is placed in them. Just remove e pads or insert and re apply fresh ones.
They don't itch from the plastic and very comfortable. I rate them a five star.
Overall my experience with your customer service personnel was very good. She was very helpful, and even suggested that she will send so samples. My merchandise arrived when she said it would arrived.
they care about your business, you are not just another face in the crowd. they send free samples to help you order the right size - who would have ever thought of doing that in todays screwed up world.
Every product I've ordered has been of excellent quality; and, I've received them within a day or two of ordering. Love this company.
I AM VERY GLAD I PICKED UP THE PHONE AND HAD A VERY NICE CONVERSATION WITH A VERY NICE LADY NAMED NANCY, SHE WAS SO HELPFUL ABOUT YOUR PRODUCTS AND WHAT SHE THOUGHT COULD BE HELPFUL TO ME. I AM A HANDYCAPPED PERSON LOOKING FOR CERTAIN ITEM. I HAVE FOUND THEM THANKS TO NANCY. YOUR DELIVERY IS VERY GOOD.
MARY ANN BISKE
I purchased the bed pads with reservations but after the first use they were all gone. These are the best pads I ever bought. They absorb a lot of liquid, the sheets don't get wet and there's no odor. Fantastic. Definitely will purchase more pads.
I am a returning customer because of their great prices, discounts, promotions, and excellent customer service. I usually receive my product in just a few days and have never had an issue with an order. Great customer service when I call or email. I would highly recommend.
We have been using Northshore Care Supply for some years now and have never had any issues with them. They are the only place I can find the diapers I use for my son. The only downfall is the shipping costs are quite high when most places are offering free shipping over a certain amount. I have discovered if I order the same thing from them at Amazon.com I can get it with free shipping over $35 and most of what I order they offer through Amazon.com.
This is the first time that I ordered from this site. When I bought my mattress I bought the cover at the same store. I had to replace the cover because it got stretched out but this is one of the best covers out there. Absolutely waterproof!!
I will be utilizing your services again!
The company seems to be great. The product, queen sized incontinence pads are bulky, and have just one narrow adhesive strip on a product 14" wide.
I am so pleased with my order and was pleasently surprised at how quickly it arrived at my home. Products are top quality. It is wonderful knowing such a geat company, dedicated to the medical needs of patients have made themselves available to the public. Thanks.
Have always had excellent service and prompt shipping from Northshore. Been using them for several years now with never a problem or for that matter, any back order. Great to do business with, wish I had found them years ago.
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