NYWatchstore.com is a website run by criminals. I ordered a watch, they charged my credit card but they made the following additional requirement before shipping the item:
' Can you please email and/or fax us a copy of the front and back of your drivers license and the credit card used for payment before we can accept this payment with a sign letter that you authorize us Top One Inetrnational Corp to ship this package'
Responding to this request would be like giving them a license to plunder my credit card.
I ordered a watch from the NY Watch store on 12/8 and the watch was delivered on 12/13. It was the watch that was advertised in a new box with the accompanying user guide. The only difference was the measurement of the case which is 40mm but listed as 42mm on the web site which I was aware of before placing the order.
I purchased a Casio Pathfinder watch from this company. This watch would have cost me twice as much if I wanted to buy it in Australia. The watch came as promised, New with tags.
The delivery took some time (about 3 weeks from New york to Sidney Australia) but I can't complain because I chose the cheapest shipping they offered.
All and all, I'm happy with my purchase.
I had previously purchased a watch from this company and things worked out ok so when it came time to buy the watch that I had always wanted namely the Luminox 3001, I purchased it from them. BIG mistake. The watch had faulty seals, I contacted them to avail of their return for refund after a few days and was told that since I had used it, they would not take it back. They told me to avail of the warranty from Luminox but of course no warranty cards of any kind came with the watch. Definitely seems wrong and dishonest to me. My advice is to avoid them, I certainly will be from now on.
This is an unrelieable, unserious company. I have ordered a citizen watch from them, what does not arrived. After three weeks i contacted them, they told me I can expect the package, should be problem from the site of post office. After many callings and negotiation, i had wait 45 days from the shipping day..and have to claim my money back from the insurance company. At the end I got my money back...it takes about 2 months...while I received my money back. By the way same happened to my friend!(but once she received from them a watch wath she ordered..so 50pc chance, or less). I can not recommend this company to anybody! Dont risk your money! and not talk about the money(because i received back it)..dont waste your time! Do not order from this company!!!!!
I purchased a Citizen watch from Nywatchstore recently. The price was much better than the prices offered by Authorised dealers. Although I selected the cheapest postage option the watch was delivered to me (Australia) in 6 days, which was impressive. The watch itself appeared to be new; no scratches and no signs of wear. The box was obviously not the standard Citizen watch box; it appeared to be made by a third party. There was no warranty or user manual in the box, only a one page colour brochure on Citizen watches. The quality of the box and the missing warranty and manual don't bother me at all; as long as the watch is new and doesn't stop working, I'm happy. And that's where I have a small lingering doubt: was the watch new (and not a refurbished return) - I will have to wait and see.
I first saw this company on eBay and did some research and found their website. Prices on their site was lower than eBay. They had a lot of G-Shock and Baby-G watches to choose from, which was what I was looking for. I bought a pair of watches for me and the wife, picked the free shipping and got my package in about 3 days. Every thing looked good, new and genuine so all together I am pleased with this purchase. I do not know about their customer service because I never had to contact them.
Bought my first watch from this store. I can't be happier! The watch i ordered was a Citizen titanium diver's watch. They sent it without any delay at the very same day i ordered it and it came all the way from New York, U.S. to Finland, EU to my mailbox in 5 working days!! That's what i call great service. I sincerely recommend Nywatchstore!
I originally bought from them on eBay about a year ago. They sell under eBay id 4-watches. They had about 50,000 feedbacks and 99% positive feedback. The good thing about eBay feedbacks is that I know that they are actual customers ratings and not fake positive reviews from the company itself.
Since then I have purchased few g-shocks and one timex watch from their website and so far I did not have any problems with them. One of my packages was lost and they did claim the insurance and refunded me.
Before purchasing from this merchant- Top One International (web sites are nywatchstore.com and 4-watches.com) , I asked if their merchandise was brand new. I was told yes. I'm a real watch lover and wanted to order 4 watches but since I had no experience with them, decided to just order one and see how things went. Boy, am I glad I didn't order more than one watch. The watch arrived in very used condition and the merchant refused to pay to have the watch shipped back to them. They also said if I returned the watch, they would not reimburse the shipping costs. I was aghast, I had never heard of such a thing. Only a dishonest, unreputable merchant would do such a thing. I sent photos showing the used condition of the watch and they still said they wouldn't pay to have it shipped back to them. AVOID THIS MERCHANT; LOOK AT ALL OF THE REVIEWS BELOW AND BELIEVE ME WHEN I SAY, IF YOU SEE A WATCH YOU LIKE ON THEIR SITE, BUY IT ELSEWHERE. YOU'LL BE GLAD YOU DID!
I recently bought a citizen eco-drive watch at about 65% off retail. I chose the free shipping and received the watch in about 3 days. I personally was very happy with the deal I got. This is the 3rd time I have purchased from them and so far have had no problems.
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