Onlineticketexpress reviews

Onlineticketexpress reviews

Very low
2.7
from 0 - 10
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Run Don't Walk To The Nearest Exit

This company is a complete mess. Not one thing that they say is the truth. We used them for two different matches. Both times the tickets were delivered well after they said, and just in time for the match. Plus, they do not answer or respond to phone calls or emails when there are issues. The last set of tickets we got were completely wrong, arrived the night before the match, and they were closed so there was nothing to do. We had also been trying to reach them for days to confirm or get a status as the first set was also bad. I would never use or recommend them to anyone.
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Avoid at all costs, take your money with no conscience

I ordered Category 2 tickets for France v England in 6 Nations 2014. I was assured they would not be too high or behind the goal. They insisted on delivering tickets to our hotel in Paris which they did.
I expect them to make a profit but the tickets I received were a face value of 62 Euros for which I was charged 227 Euros each. A 350% mark up, extortionate.
The seats were only a few rows from the very top of the stadium. All attempts to get a response from the customer service department( a contradiction in terms if there ever was one) have gone unanswered.
Had they worn balaclavas they would get sent down for this type of "work".
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Very Good Service

I ordered tickets and I was traveling from Germany.
Every time I had a question, I called and also emailed and received a response very quickly within the same day.
Tickets were delivered to my house on time and I very much enjoyed the service.
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Excellent

Me and couple of my friends traveled to Europe and we thought to catch a match while traveling. It was kind of last minute, but the tickets were booked and arrived on time to our hotel.
We had a great time...
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Good Service

I bought tickets for an important match that it was really hard to get tickets for.
I was concerned that I wouldn't get the tickets at all... But I got the tickets and I was even upgraded with no extra charge because they did not have the category I ordered available.
I had a great time...
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Money Well Spent...

My wife and I traveled for holiday vacation to Europe and part of the things we wanted to see and experience is a football match.
We ordered the tickets, we were a little worried that we wouldn't have them before we go, but they were waiting for us at the hotel...
It was great...
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Very Happy...

Wanted to do something different when travelling abroad, so decided to go to a match.
Always wanted feel the football experience in UK but a little nervous from purchasing online.
Tickets arrived to my hotel in time for the match and they gave me great seats...
Very happy with what I have received.
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Great!

I ordered two tickets for my son and me as a treat for his birthday. I received a call one morning from a customer service rep, who explained to me how everything works and told me what I need to do. Everything was pretty much done for me so that when I arrived the cards were waiting for me at reception.
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Lots of Fun

…I ordered tickets for the Fulham match. I flew in from Australia and stayed with my Aunty in London. Tickets were waiting for me when I got there. No complaints. Was great seeing Fulham from up close. Definitly worth it! Cheers!
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Pathetic, disgusting.

I live in India. Several weeks before my visit to Europe I booked a ticket to a Spanish premier league match in Bilbao, Spain (the match was on December 1, 2013). Onlineticketexpress (which has several other online avatars and you need to take care), promised me that it would deliver my ticket to an address in Bilbao. On the basis on this assurance I booked nonrefundable air tickets and made a hotel reservation. Less than two days before the match, onlineticketexpress called me up to say that it cannot courier the ticket to my hotel in Bilbao as it has some issues with its courier company. That was it. There was nothing I could do. I was stranded in Brussels when I got this news. While I did get a refund from the company, I lost a considerable amount of money on my airfare and hotel booking. What a pathetic, disgusting company.
I have marked that third-rate company on this review. If any of your humanoids are reading this -- my Order ID is : #277882.
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Rip off. Don´t trust them!

One year ago I went with my son to the UK to watch Tottenham. I booked the tickets with OnlineTicketExpress but never received any (although shippingadress in London was confirmed by both parties). Ended up empty handed and had to fly back to Stockholm with a disappointed son. ´They never replied back with an explanation.

They are a complete fake.
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Iresponsible Fu%$!ing European wankers

The quicker we get out of europe the better it will be.
well here I am waiting for tickets for the England v Australia game Nov 2nd . Partner has taken a days holiday and we were supposed to have a steady drive down to London.
Numerous phone calls promise of delivering on the thursday never materilised. I never got the same story twice . They are just blatant liars and how the goverment of the day can let this continue is beyond belief. They cannot even tell me who the special delievery is by. hate to say it but i think our weekend is Buggard. .I agree with all the comments above and below . Stay away from this company they are burgalars, crims , rogues and vagabonds who dont care about anything . I would swear but that would only bring me down to a level miles above them . These people are lower than a snakes balls and you cant get any lower than that
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As seen on rip off Britain

Do you work for them, and did you not watched them on rip of Britain and why as at 20:00 the 4 August 2013 is their site down. I hope they go bust and if they have ripped off customers I hope their bums are infected with the flees from a thousand camels
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As Featured on BBC's "Rip Off Britain"!

A company has to be a validated 5 Star Rip-off merchant to be featured on BBC's Rip Off Britain so deal with them at your peril!

Personally, I wouldn't buy a ticket to my own funeral from Online Ticket Express!

"CAVEAT EMPTOR"!!!!!
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Horrible internet scam

I was very keen on getting centre court tickets for Day 1 at this year’s Wimbledon Championships. I was informed by an acquaintance of a website that seemed to have the tickets available. The URL is www.onlineticketexpress.com. The website has been beautifully designed and shows Mastercard and Visa verifications on their booking pages. While I am always very careful about transacting online and would have normally verified the authenticity of the verified before proceeding, my excitement at getting the tickets got the better of me and I proceeded to buy the tickets on 19th Jan this year by paying GBP1490.

The trouble started on 27th May, when I received a mail from their customer service department that I will be delivered the tickets just 1 day prior to the match at my hotel. This made me suspicious, as the debenture tickets are legally transferrable and should have been picked up within a few days of my purchase. I tried to call them on multiple occasions and sent them 3 emails on 27th and 28th of May asking them to call me. A few days after that, someone from a Spain number (+354..) called me and assured me that I will get the tickets 3 days before the match. However when I did not get the tickets at my London hotel on 21st June, I once again tried to call them several times without any response. I then sent them an email on 22nd, 23rd and 3 emails on 24th June (the day of the match) asking for an update. Then at around noon (London time) i.e. an hour before the match they sent me an email saying they tried to reach me and since they could not do so, they will consider the tickets as delivered. They attached a copy of the ticket they had allegedly bought for me which were seats right at the back of the stadium and not the debenture tickets that I had bought. I immediately replied to them saying I am waiting at the hotel and no one has called me but no response. I yet again tried to call them several times but no response. They have not bothered to reply to the email nor called me back as they know I am from Singapore and not in a position to file a criminal case against them in Spain.

It was an expensive lesson learnt and will never try to buy any tickets from a non-Singapore online site.
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Do reviews go lower than 1 star?

Seriously... I wouldn't recommend this company to my worst enemy. Unless they killed my entire family... and then I'd recommend it. Was on vacation in Europe and found out a few of my favorite bands were going to be together at a show within an hour of where I was. I picked out the first company I found online... unfortunately this one... and have regretted it ever since.

ZERO customer service. Literally... none. Couldn't get a hold of them when my tickets didn't arrive by the day of the show. I was willing to pick them up from somewhere if I could've just got help. Ended up having to buy tickets from a scalper, paying much more than they were worth, AND THEN couldn't get a refund because they "assured" me that the tickets were shipped.

Right...

I REALLY hope everyone is reading this before using onlineticketexpress :(
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delivery of the tickets with wrong seats.paid 385 and got a 54 euro seat.

Still waiting for a response from the company to see if they are going to refund since I did not even watch the game because they delivered the wrong seats. I already talked to many people at tennis match and they are going to follow up. I hope they are honest and see their mistake. I will let everyone know the outcome.
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Not a scam

I recently bought 4 tickets to the Champions League final through easysportstickets (another brand of online ticket express). I did not read all these bad reviews before after I had paid for the tickets. I regretted the purchase at once of course.
HOWEVER.. It may be that it was because the tickets were very expensive, but one thing was certain: they worked hard in order to make sure I got the tickets. And I received them today (two days before the event) at my office in country far from either their office or the stadium. I wanted to give them 5 stars for good effort, but due to difficulties reaching them by phone and some confusion back and forth regarding seats etc., I give them 3 stars. I'm sure people have been wronged in the past but Online ticket express is not a scam.
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Just thiefs, no tickets, money gone

We wanted to see the game Chelsea vs. Everton last Sunday. Therefore we travelled from Germany to London over the weekend and paid £464 for 4 tickets, bought in January. Surprise, surprise, no tickets delivered, no answer to phone calls or emails.
Lucky for them they don't have an adress given on the homepage, otherwise they would have a problem now!
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Should have read reviews before attempting purchase of tickets!!!

My husband wanted to treat our boys to see their beloved Everton and so went online and found Online Ticket Express. This was one of the only places he could find the tickets as the match was almost sold out. So, he ordered 3 tickets and paid a total of £405. As soon as he told me, I looked online and found the bad reviews so he phoned his bank and attempted to stop the payment....TOO LATE!

The tickets never turned up .... surprise, surprise .... and I received NO responses to my emails to them. The bank have not refunded the money either so we are £405 out of pocket.

***************** DO NOT USE THIS COMPANY ******************

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About this company

Sport Tickets, Football Tickets, Events Tickets - OnlineTicketExpress provides events tickets, sport tickets, tennis tickets and concert tickets at the highest quality service Cheapest price in the market guaranteed!!! The biggest ticket company . Tickets for all Matches,Groups, Rounds and Teams,Tennis ,Concerts are available.

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