Optimax Laser Eye Surgery Specialists reviews

Optimax Laser Eye Surgery Specialists reviews

Excellent
9.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
494 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Should have had it done years ago!

I had surgery on my right eye 2 years ago now, and wish I had done it sooner as the results have been brilliant. Optimax (Croydon) were first class and the whole process was handled professionally,with excellent service, throughout. Surgery was painless and aftercare was superb as well - everything went as advised. Taking into consideration the money saved through not having to buy glasses,the treatment will pay for itself. Would thoroughly recommend Optimax for an honest and clear analysis of what treatment (or indeed if any treatment) is suitable for you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Overwhelming

Suffered quite a bit of pain afterwards and eyes took a while to adjust, but well worth it at the end. So glad I did it, truly recommend Optimax as they are very different then any other Eye Correction companies.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Worth it in the end

I decided to look into laser surgery after a number of my family had had it done over the last 10 years or so. Having contacted a few companies Optimax were the most helpful (and didn't spend the following weeks spamming me hourly by text, phone and email with pressure selling and discounts unlike Optical Express).

So let's start with areas Optimax could improve.... Initial eye test done be reception staff is a little unnerving, the amount of medication needed afterwards was never mentioned until 30 mins before the surgery, every time I'm at their office they are running out of Refresh drops and limit the amount you can purchase.

Now, the above aside they are friendly and professional and other than the gallons of eye drops needed they were very up front and honest about the experience I was to face.... Including the pain that I was likely to experience from having LasEk.

Another point I liked was a report they give you which uses data from patients of similar age and prescription...it gives results from patients and even contact details... I was able to see how many would recommend, how many thought it was worth having, how many would advise against (thankfully none out of 700 samples).

So, my actual experience.... On the day if surgery you turn up a few hours before you'll be lasered.... I was shown the medication I would need and filled out the t's and c's. There is also a questionnaire which aims to ensure all risks etc have been explained and understood.

I met the surgeon who answered the last few questions I had. An hour later I was on the table. The procedure, whilst mildly uncomfortable, was completely pain free and over in 20 minutes. You are quickly ushered out into a 'recovery room', basically a small dark room with a comfy chair.... 10 minutes later and you're free to go.

By the time I was driven home (30 mins) I was in utter agony and couldn't open my eyes. I took the strong pain killers which had been provided and peeled my eyes open to get some numbing drops in. If I'm honest they didn't help other than to make me sleepy - not a bad thing. By the next morning the pain had completely gone and I've had no issues since. I'm using refresh drops once an hour and gel at night just to stop the eyes drying out.

My vision is better than 20:20 in both eyes and although it wasn't great at night it is fast improving.

Ultimately no surgery is risk free but I had enough information to be able to make an informed decision, at no point did I feel under any pressure to go ahead. This is elective surgery, if you couldn't live with the risks don't have it done.... My experience, and that of my family is that it is well worth while.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Wish I had done this years ago. No pain and no problems.

This was the best decision I ever made. I had monovision so can see ta distance and still read at 46 years. I can now get up in the night with the kids and don't have to put on my glasses to see where I'm going. Swimming is great, no need for contacts (couldn't see to get in the pool without them) or for goggles to stop the water getting into my eyes. No sweaty nose/face in the hot weather. After 2 years, I've finally forgotten how it was to wear glasses, but still look at people with glasses and want to tell everyone to get it done. Optimax where great, check ups after for about a year made me feel confident that all was well. Just had my first external eye exam since surgery and no changes and eyes all healthy, great result.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

I would have had it done before had i not been so unsure

The first thing i thought was omg they're going to cut my eyes open, but when it was all explained i felt more comfortable. There was no pain just a little discomfort. The whole process took minutes. Instant clearer vision and perfect days after healing. I would recommend this to anyone. No more white lines in the sun. 2 years since the operation and still as good. If anyone is worried about the cost, it's worth it, just spread the payments. Good luck
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent vision and all round treatment. Could be more informative of procedure.

The nurses and receptionists I had contact with at the Newcastle branch were all very friendly and professional and conducted the business and routine eye checks with a practiced hand.
The Optician I saw was friendly and approachable and again did his job thoroughly and professionally. Looking back I feel at this stage I could have been more informed about the actual procedure itself as I knew very little of what would happen. During the surgery I was quite alarmed on 2 occasions when my vision went black and at the same time I was asked to look at a light. If I can't see anything - how can I look at a light?!? If I had known this would happen prior to the surgery It would've probably made me way less stressed about the whole thing.
I had very little contact with the surgeon but he has seemed to have done his job very well. My vision is excellent during the day, a little star-bursty at night but still better than it was before. I'm continuing to use refresh drops first thing in the morning for dryness.
Would definitely recommend Optimax to a friend, but would also tell them to ask for a thorough brief of the surgery itself.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fabulous

love the vision i have. but i have had alot of trouble with dry eyes, even though i use the drops, and this i think is giving me headaches. would love to not have to wear reading glasses too. but stil glad i had it done
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Couldn't have gone any better. Loving my new eyes!

From beginning to end I was made to feel, safe, confident, welcome and I have no regrets. Feel much more confident now I don't need to wear glasses anymore.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Best thing ever

Before i could not see without my glasses.Once I had laser eye surgery my vision is perfect .Best thing no more glasses.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Life changing surgery!

after 2 years from my eyes surgery I am so happy and I only regret that I didn't do it earlier! I had thick glasses for 27 years and now I am free! I would recommend it to anyone! no pain and success guarantee! THANKS
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Best Money I Ever Spent

Before I had my eyes lasered I had been wearing glasses since the age of 4, I had very bad vision and couldnt see anything before i put my glasses on in the morning now being able to wake up and see every morning is a miracle. I wont lie and say it was a painfree procedure the day I had it done I did wonder why I had decided to do it but the rate in which the pain subsided and my eyes healed was amazing and after waking up the next day the pain had gone my eyes just felt a little gritty and puffy. It took a few more days untill I could do a lot as my eyes got watery and very tired but I feel this was a small price to pay for the benefits i've had of being able to see clearly ever since.
I was very nervous before the procedure and the staff at optimax where brilliant and really put me at ease and made me feel confortable, I would definately recommend them to anyone!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fantastic treatment and results

The information and treatment I received was all great, with fantastic results. the only problem I had was when I turned up for my treatment they told me it had been re-scheduled and obviously no one had bothered to let me know!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

It's a cliche but... I should've done it sooner!

From start to finish, I have been thoroughly impressed with the service at Optimax. The staff are friendly and welcoming, and weren't pushy during the initial consultation. The operation itself was over within minutes, you spend longer in the waiting room. I had my surgery done two years ago and have 20/20 vision, with no issues with dry eyes/night vision/etc. Highly recommended - just stay away from Youtube before the Op!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The great story of how the glasses dissapeared

I had my Lasik Intralase Wavefront surgery in May 2013 having had glasses or contacts since a young age - in the end -6.5 on both eyes. Luckily i didnt have astigmatism or any other incorrections.

My consultation was on the day prior to the surgery and I got a good feeling about the professionalism of the place (London Finchley Road). At times I felt it was a "patient in patient out procedure" but that was fine ... that is what they do.

The next day, armed with sun glasses, i went there. After a little wait the time has come and the preperations started. They talked me through the time after the procedure and I met the surgeon for a final check. Then on the table. I do have to say that the experience is not pleasant at all (but who would think so, it is a surgery). I was quite worried to do something wrong and influence the result but I couldnt really, all was done well. And there was no pain. The worst I can remember was the smell ... it smelled like I would burn my hair at the bbq :) . After the lasering I could already see better than before although all was blurry. They took me into a darkened room for 10 Minutes. Then it was time to go home. On the way the anesthethic drops started to wear off and the pain (better: burning) started. I took a paracetamol (and all the drops as recommended of course) and went to sleep - only waking up for the drops.

And then the next morning ... boy was i excited. And I can say WOW!!! the trees and everything else was so clear, right after waking up!!! Amazing. I went back for the first aftercare appointment and had 20/20 on the left eye. The right one was a bit behind but they waid it would catch up. I was driving that same day with confidence.

If I would find any negative aspect it would be that the eyes are quite bruised for 4-6 weeks ... but hey, I just had my eyes lasered. This is due to the suction ring the put on. The pressure is needed to keep the ring and laser in place.

I kept the schedule of the drops and aftercare appointments. Now, after 3 months, I can say it was the best thing I have ever done. I have no pain, no complications, no halos, no problems at night - nothing. Just awesome sight! And I got a good deal too ... 2for1 (a bit like in Tesco) is good - all in all around 2k for both eyes.

Thanks Optimax, you did well!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

well worth it

all went well, vision is excellent, staff were friendly.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Should have done this years ago.

Gone are the glasses and contact lenses; the feeling of absolute freedom is amazing.I had Lasik mono vision treatment which was not 100% successful but had further treatment on one eye, ten months later, to correct the problem. I am now delighted with the result.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

I have to remind myself that I used to wear glasses - glad I did it.

After about 3 years of research and deliberation. I had my eyes lasered 2 years ago and it's still great. I didn't take any chances and decided to pay for the top level treatment included the lazer cutting to reduce any risk of your night vision being affected. As I could spread the payments at 0% it meant this was achievable. Yes, the surgery is uncomfortable and not something you want to endure very often but you just try and switch off for 15 minutes and then it's over. I could see instantly and by the next day had 20/20 vision. I was warned that due to my age that i would still need reading glasses eventually but it has been delayed and i am just starting to use them occasionally. i chose to have one eye corrected to make reading better; this was no problem for me as I had contact lenses like this before.
I love not having to juggle between glasses, sunglasses and contact lenses any more.

You must do your research and talk to people, it's surprising how many people have had laser eye surgery but I have also met the odd person where it didn't work for them the 1st time!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brill 2 years on. Wish i had done it sooner

On the recommendation of mu younger sister, Amy.
Friday 14th July 2011 I signed up for Wavefront lasek
From having the first consultation to having the treatment I waited a week, any longer and I might have backed out.
On the day of having the treatment i arrived with my husband with sun glasses in hand.
To do both eyes took about 3 minutes.
I can see as soon as I left the room but needed my sun glasses even though it was raining.
I had to have the bandage lenses in for a bit longer than some, they checked after 3 days how my eyes where healing, But i was in a lot of pain when they took them out. so I keep them in for another 5 days or so. Second time of removing then, no pain.
I slept for 2 days only waking up to eat and drink.
My husband was great, waking me up to make sure I did the drops.
After about a month I felt confident even to drive, as my left eye was healing slower then the right, which is why I had the problems when they removed bandage lenses first time.
I took 3 days off work, more because of light and having to wear sunglasses inside especially with the office lighting.
When I returned to work i still needed sunglasses inside but only when the sun was right in the window.
Would I do it again. YES
I recommend it to any one, don't wait like I did for 5 years, from when my sister had hers done, to getting my done.
My Twin got her done within 2 weeks of me having mine done.
Sign up and get it done its worth it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Life changing

I first enquired about having my eyes done a few years ago but found it a little expensive but then 3 months After having my son optimax called me with an offer I just couldn't refuse. Half the price of my original quote so I jumped at the chance. I had to wait another month before having the procedure due to having my baby. The staff were so friendly and the procedure was so quick and pain free I was amazed and the next day I could see my son for the first time without looking through glasses. Iv never looked back its the best thing I ever did. People think it will be painful but I can honestly say I didn't feel a thing.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Life changing treatment

I had laser eye surgery around 18 months ago in Southampton. The results have been amazing; better than 20:20 vision in both eyes. No more worries about my glasses breaking, or not being able to see in the rain!
The staff were very competent and professional. There was no hard sell, and I was able to speak to people in my age range and with a similar prescription who had previously had the treatment so as to get the full picture.
No complaints regarding the treatment - it was very quick and painless (slight tingling sensations at the time, and some dry/gritty feelings after). I did suffer from dry eye in one eye for some months afterwards, but I belive this was because that eyelid does not close fully at night.
The only reasons I gave 4, rather than 5, stars is that one of my appointment times was changed without telling me, and I was not provided with enough eye drops to last me from the next day check-up to the following check up. It was easy enough to find alternative drops to buy, but I found this stressful as I didn't want to use the wrong thing! There is a great helpline for advice tho.

Optimax Laser Eye Surgery Specialists

Free Suitability Consultation

Book your FREE consultation at one of our 30 clinics Nationwide to find out if you are suitable for Laser Eye Surgery. There are other alternative treatments to Laser Eye Surgery available if you are not suitable.

Transparent Prices, No Hidden Costs

Optimax offers a variety of treatments to suit your needs and preferences. Our aim is to make the most advanced treatments affordable while maintaining exceptional standards of safety and medical care. We are now able to treat almost every prescription and our Best Price Guarantee offers you the best value in the UK.

Comprehensive Aftercare

At Optimax your care doesn’t stop after your treatment - we provide you with all necessary aftercare and monitor your vision at every stage, free of charge, until you’re discharged.

Optimax

Optimax is one of the UK's leading Laser Eye Surgery specialists. We have 30 clinics around the UK and have performed over 350000 treatments since 1991. We specialise in IntraLase Wavefront LASIK Surgery, LASEK Eye Surgery, Cataract Treatments and Implantable Contact Lenses Treatments.

Visit Optimax Laser Eye Surgery Specialists

Optimax

Call us on: 0800 093 1110
We live here: Clinics Nationwide
United Kingdom

Category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.