just an update on previous review got an email yesterday morning saying belfast depot manager would phone me personally within 24 hours but obviously he must of been sleeping today as he never phoned and i refuse to pay for 0844 numbers which are not in my phone package so they can now go to hell and i will never use parcel force again or retailers that use them as i buy mostly of the internet i have contacted the retailer who i purchased of and am getting a refund the retailer wont be using these gangsters again