JustPark Reviews 

210,204
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 43,367 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional overall value, safety, and everyday convenience. Consumer feedback consistently points out that booking private spaces in advance is remarkably straightforward, while the locations remain ideal for accessing nearby stadiums, city centres, and busy railway stations. However, some people mentioned experiencing frustrating difficulties when trying to locate the exact car park because of confusing postcodes or insufficiently visible directional signs. Additionally, some reviewers were not happy with heavy traffic congestion, noting that it took a very long time to exit the parking areas after major events concluded.

What people talk about most

Location

Customers consistently note positive experiences with location, highlighting convenient proximity to... See more

User experience

Consumers find user experience to be positive, highlighting smooth bookings, clear instructions, and helpful... See more

Booking process

Clients share positive opinions on booking process, noting that the system is simple, straightforward, and... See more

Price

Reviewers highlight positive aspects of price, noting that booking options offer great value and affordable... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient experiences from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Being a blue badge holder even though I couldn’t get a disabled parking bay it was good to get parking close to the stadium and for free. The booking process was reasonably straightforward and eas... See more

Company replied

Rated 4 out of 5 stars

Jenx parking is very convenient for parking close to Hillsborough football stadium but can be a slow process trying to leave after the game. £10 to book in advance using the Just Park app, only £8 if... See more

Company replied

Rated 5 out of 5 stars

Friendly parking assistance at arrival spot. Easy route to arena/ stadium. As 2 females alone we felt safe and found car easy after event well lit and managed. We left before our departure time but wi... See more

Company replied

Rated 5 out of 5 stars

I often use Just Park, especially when I have to take my brother to the hospital for his appointments. It’s just brilliant and the stress of finding parking is taken away plus it costs virtually the s... See more

Company replied


Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

210K reviews

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4.4

All reviews

(210,204)

41,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely clean and well lit car park

Extremely clean and well lit car park, plenty of spaces and perfectly located for the Alexandre theatre. I had a few problems booking but I think that's more down to me and my phone. Very reasonably priced for secure, safe, evening parking. I will definitely use again for an evening out.

September 15, 2026
Rated 1 out of 5 stars

Really quite poor service

Really quite poor service.

Paid £13.49 to park in Warrington for the day. Arrived after I booked and left before it ran out so well within my booked time. Instructions said to park in any available bay. A week later I have a £100 parking fine from cockhedge retail park for non payment. I booked in advance to avoid anything like this so it's really frustrating.

Response from Justpark was to fill out a form, and also appeal directly as they cannot remove the charge (no idea what the form was for, except doubling the admin).

Really frustrated I'm now spending my time appealing parking fines when it was correctly paid for, with the correct registration.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect Spot for a Trip to Wells

The car park was very easy to find, the instructions we received were clear and helped allay any concerns we had about parking in a shop car park. Most importantly for our needs, the Cathederal was very easy to get to from the car park, and the route was mobility scooter friendly too.

September 9, 2026
Rated 4 out of 5 stars

Very handy for the Hippodrome…

Great car park very handy for the Hippodrome, just a few minutes walk. Access was tricky as there were vehicles parked on the double yellow lines both sides of the road. Parking spaces are very narrow.

September 10, 2026

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