Review of Paypal


Rated 1 out of 5 stars

PAYPAL: No pal to long-standing customer

One of the worst companies we have ever dealt with. They do not apprise you of their actions and just do as they please. Recently, they determined we owed a small fee, ($57), supposedly from six years ago -- who could prove this now? The fee was paid and for over a week, they kept us dangling, lying with every phone call that it takes a few days to reactivate our account. The last phone call resulted in PAYPAL closing the account. Why? Simply because they wanted to, no reasons were given other than they chose not to do business with us again.
Oh, yes, another point... they will refund your money in 180 days; we have asked our clients to demand PAYPAL refund their money. We have lost these customers forever and have gone to Heartland, a normal credit card processor.
Everything is fine with PAYPAL, until its not. When will that be? That's the point, it's up to them.
We would have happily rated them NO STARS, but that is not an option.

June 16, 2012
Unprompted review
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