Website was easy to use, and once ordered, they let me know when the computer I ordered was going through each stage- which was a very nice touch. Once it arrived, the computer was of great quality and runs perfectly well. Would definitely buy from them again!
Very satisfied with the whole package. I undertook the whole process via their web page. The selection of components was very straightforward and simple to understand. Once the order was placed I received updates via e-mail outlining the stage the build was at. I received what I expected and within the time stated, great job well done.
Now I'm not normally one for buying stuff online from websites I haven't used before, but nor do I normally write reviews. After buying a £766 custom made laptop, it's safe to say I was feeling very nervous. but, immediately I received email saying that my order had gone through, which trust me, gave me a sigh of relief. over the next week i received three emails, all detailing the different stage of production which the laptop had reached. i have now had the laptop for 10 days and i am very happy with it, a friend recommended the website to me in the first place and i would definitely recommend it to another.
Ordered some real specific stuff, it took ages to be dispatched but as i said it was pretty specific. didn't cost that much more than it would had i built it myself but still alright. yeah, nice one lads at PC specialist. second PC i've gotten from ye so far and both have been damned fine
PC runs brilliantly, I have no complaints. My only problem is that there is no driver installed for the webcam. A disc came with the PC drivers but as far as I am aware it was already installed and I could not find any webcam drivers on the disc. I have looked online but am unable to resolve the issue. This is however a minor problem and other than that my laptop is running perfectly fine.
Ordered 2 Cosmos II 15.6" laptops from PC Specialist, The order process was very streamlined and worked well, with pricing always visible when configuring your build.
When i ordered, the average lead time for laptops was 12 working days, which was acceptable and expected with built to spec machines. The order was trackable online and gave you information on what stage meant what.
After the 12 days were up, and my order was still in pre production (which means they haven't really started anything yet) i called to find out what was going on, and it turned out that the chassis for the laptops i had ordered were out of stock, and hadn't been delivered to them on time but were coming in that day.
after 2 more days and no changes i called again, this time it turned out the chassis' had been delivered, but the hard drives i had ordered were now out of stock, the man on the phone offered to do a complimentary upgrade to the next size up.
Finally after 17 days the laptops both were delivered, and the final product is fantastic, well built, no bloatware, and exactly what i wanted.
I would order from PC Specialist again, i just feel that stock levels should be visible when ordering. Also remember that lead times are in working days, so 10 days is 2 weeks in reality.
The service was fantastic, I was kept informed at every stage, and the delivery was lightning fast. The quality of the workmanship is flawless. Sadly I could not wait until you had the graphics card you recommended in stock, so I pick the components I thought would do the job, wrong. the computer is lightning fast at every thing, except games, they all freeze and close within a few minuets some times even seconds of opening, hohum. Rest assured I will save up again and next time I will listen and wait if I have too.
It was great to be able to choose the exact spec. for my aio...very easy to choose the components...and to know exactly how much it would cost at each stage! I thought it was made up & delivered in a reasonable time but I found it quite slow waiting for a response from Customer Services. Would have given 5 stars however I have a message on the screen that I don't understand "Secure boot is not configured correctly". I didn't understand PCS's reply to go into BIOS..or wait for Microsoft to do it automatically... so don't know whether it is serious or not. Waiting for PCS to come back to me again.
I was very pleased with the service and up to date information I received on a daily basis regarding the progress of my pc being processed and built.
I am very happy with the computer I had built, not only in speed and quality but also the style of casing I chose, I would happily recommend pc specialists to anyone who is looking for a professional and reliable service.
I was looking for a fairly standard office PC to replace an old XP unit & the PCspecialists website enabled me to configure exactly what I wanted ( Win 7 Pro ) with just the right amount of advice and detail, but not making it overly complicated (Dell !).
A few simple clicks & the system was saved, reviewed, & ordered.
Then regular emails & texts kept me informed of progress, until it was delivered absolutely on time.
Setup was simple, out of the box , with no issues, pretty rare these days.
I have ordered another on the strength of this.
I just puchased a 17.3 in Vortex IV laptop from PC Specialist and I'm very impressed with it to date. The laptop came exactly to the spec I asked for and is working like a dream to date.
The laptop took approx 16 days to built/despatch but this was not a problem for me as I knew I was getting a quality laptop. My advice to future buyers is that you need to be patient as the progress update is a little slow on the website and not in sync with email updates. My build more or less followed the chart diagram.
The laptop was packaged brilliantly, top marks. I was a little worried about this aspect as it was coming to Ireland. DPD delivered my laptop on time and in perfect condition so top marks for that.
The laptop build is extremely sturdy looking and with good care I reckon it will last for years. I have used HP mobile workstations at work and they don't come as good as this one. Windows Pro 8.1 is working excellently.
I am not a techie and can't say too much about performance other than it is extremely efficient running the programs that I use and I am very pleased with my new laptop and service by PC Specialist.
Really nice looking computer and screen. The touch of the keyboard is really great to use. This computer was ordered and delivered within 3 weeks - really good service. When received this order was very well packed and I do not think it would have had a chance to be damaged. The information from PCspecialist web page was good with the progress of the manufacture and also when it had left the factory. The delivery was within one day and delivered 5 minutes into the specified hour within it would be delivered. Good service. I would certainly not hesitate to recommend this company to anyone.
This is my second PC that I have purchased from PC Specialists – one for home use (purchased in 2009) and this one is for my new start up business. Their website is very easy to navigate and provides all the various options that you need when specifying a computer. They also provide simple explanations for the less savvy.
Once I had ordered the PC, they kept me updated via email as to the progress, right down to the time of delivery.
The PC arrived, complete with a handy information booklet and was very easy to install.
I have and certainly would recommend PC Specialists to anyone who is looking to purchase a new computer.
The PC works fantastic, tailored to my specs exactly. Great instructions manual to help those not technology savvy to get up and running. Also appreciated the fact they took an extra step and covered up the DVI/VGA port on motherboard as I ordered a special graphics card so I knew I wasn't to connect it there. Oh yes and thank you for the DVI/VGA adapter as the monitor I bought previously only had a VGA cable. Was also a good idea to include tracking PC building process on site - also sends out an email to notify you of updates. Allows you to modify/change components up until dispatch. Packaging was....extremely big but also very safe as there was cardboard and polystyrene/styrofoam padding to ensure minimal/no damage during delivery. (Though it was hard to get through the door at first.)
Could be better in terms of providing information on particular components that user may not be aware of because while I knew installing the OS on the SSD drive was faster, I didn't know it'd take up SO much space (would have probably considered a bigger SSD drive in that case) Case was much bigger than anticipated (could not move it myself but manageable with help of sibling) and PC was not as silent as expected (though still relatively quiet). Would be handy if a guide on upgrading or details of the case was included as I have no idea where to begin inserting a new internal HD (do not want to send back because of sheer size and weight of PC).
Would definitely recommend to others and re-use in future.
I stumbled upon PC Specialist almost by accident whilst browsing around for a PC. It never occurred to me to have my PC custom built, but it's the best way to do it.
Cheaper, more alligned to your individual needs and fun choosing the components. (also fun playing about and seeing what the most expensive desktop you can build out of curiosity!)
You may have to wait a few weeks if getting your rig custom built but you can pay extra to get to the front of the queue and you will also get email updates through every step of the process. I even changed my mind on a component after over a week and it was easy to do, with a refund for the cost difference being issued instantly.
It arrived extremely well packaged, contained all related discs and a very informative little booklet.
My PC was only £500 for everyday use and it works like a dream. All in all, PC specialist are a very professional outfit and I will be using again for upgrades in the future.
I needed a laptop to use for 4 - 6 months whilst I waited for main PC to be shipped back to me. I had been looking at various options but was never happy with everything on a particular model. A friend showed me the website and I was impressed with the range of options available on each machine.
Once I had decided upon the specification of my machine I placed the order. I was very happy with the level of feedback provided throughout the whole ordering and building process. I did not have need to contact PC Specialist during this period.
My laptop arrived when pre informed by the courier company, and was well packaged.
I had been concerned over the testing part of the ordering process as I had ordered a system with no OS, and so was worried that it wouldn't have been tested properly. I need not have worried. Upon being powered on it booted into an unlicensed windows 7 home premium. This gave me confidence it had been properly tested. I quickly formatted the HDD and installed my OS, and this all went smoothly and without any problems.
I had some issues when installing drivers. I had been given a disc with the windows 8 drivers on. Not a major problem. I contacted PC Specialist via email (it was outside normal working hours when I sent the email), and then searched their forum and found a post which had linked to all the drivers (luckily some of the drivers worked on the CD, the WLAN one being the most important) and so was able to download the drivers I needed. The next day I received a reply from PC Specialist with a download link for the correct drivers for my order.
Overall I am happy with my purchase and would definitely recommend to a friend based upon my experience.
Very good support on the whole and really pleased with the PC i got. Had a minor problem where my pc was in pre production for 12 working days but a phone call to the sale support and the order was then pushed through and completed within a couple of days.
Also had a problem with a disc drive not being assigned a letter whilst windows installed, but this was solved with a quick phone call to the Tech support department.
Would happily recommend this company to anyone!
I was looking for a PC for gaming and for processing photos. I joined the PCS forum first before placing an order. Lots of help was offered and I eventually placed an order. I must also recommend DPD (Their courier) for an excellent service twice!!
The service from pcspecialist was amazing. Their live information on the order process was very helpful and was one of the best i've ever used. I found the website to be perfectly efficient ad they had all the information i wanted on it. To speak about the laptop, it is perfect and exactly what i wanted. It performs fantastically. My boyfriend had bought one from them earlier this year and we both agreed about the many improvements they had made to their shell designs. He found it nice that the corners were now smoother on the chassis. I shall keep pcspecialist as a definite choice when buying my next laptop as they have the best prices for new, high performance computers.
Its great to see a British company delivering a first class product with a first class service; first time I've used you but wont be the last. I thought the opportunity to view my order status and progress was great; especially helpful were the emails detailing progress and the text message when my order delivery was imminent. I was very impressed with my order packaging and the courier service.
I would recommend you to my friends without hesitation.
The title says it all really, I ordered the kit with the 3 day fast track delivery on Monday night and It was in my fidgeting hands on Saturday morning! so no complaints with the delivery either. The hardware itself is ridiculously good value in comparison to competitors, a couple of quick calculations show savings of hundreds of pounds in some cases.
the only negative thing I can think of is the lack of driver support, I bought the computer without an operating system and, although they did send a DVD with all the drivers on, the installation would not work and was quite badly translated from Taiwanese, although I think this is an issue with Clevo (who i believe supply the motherboard?) after digging around it was quite easy to understand which drivers on the CD were relevant to the model. so not too much of a set back all in.
would (and have) recommend to a friend!
I had issues with setting up the finance, but I think that was just Royal mail taking forever. Other than that, all the service was great, all is according to your own spec, and delivery in just 1 day - i was restless when I knew it was dispatched and I'll receive it the next day! definetly worth it
great great great is all I can say, from start to finish a pleasure to deal with, the finished pc is amazing, build quality is second to none, very easy set up and flawless performance, very well packaged and the delivery service was prompt to say the least, got a txt telling me it would arrive between 9.45am and 10.45am it arrived at 9.46am beat that any courier service!!, can't recommend highly enough so stop reading this review and order a pc/laptop and find out for yourself,,,,,,,,, peace
The laptop I ordered for my daughter was delivered quicker than I expected, it looks very good and I'm sure she will get many many hours of pleasure from it. I purchased my desktop computer from P C Specialist, and have had trouble free computing from day one. I would recommend this company very highly, and when I need an upgrade I will definately be buying from them once again.
I would recommend PC Specialist to others who are interested in purchasing from the site. My only reservation was the length of time before my laptop was dispatched. However this was due to the processor not being in stock at the time, and once this was rectified took little time in being built and delivered to me - the laptop is of great quality and I am overall very pleased!
Got a perfect laptop with all the components I needed and wouldn't have found it elsewhere. Very satisfied with the product as well as with the wait time (not too long). Would recommend PC Specialist to everyone who needs a perfect laptop.
When my new custom PC arrived after only two weeks in production, I was amazed at the speed and quality of the build. After booting up my computer and connecting it to my monitor, everything was ready and working perfectly. Aftter installing some more software I hadn't ordered with my PC (i already had them at home), I tried out a game I received free with my specified graphics card. I was able to play the game at its maximum settings with no fps drops whatsoever! Thank you PC Specialist, for an amazing PC that will entertain me for years to come!
There was only one problem with the PC: It had no internet connection even though I had ordered a Dual-Band 802.11n wireless connector. This puzzeled me for quite a while, then I remembered some things in the box that looked suspiciously like aerials. After connecting them, my connection went straight up to a four bar connection. I'm not sure if I missed a note in the guide book, or whether PC Specialist had simply forgotten to include a note detailing information that the antennae could be disconnected, which is perfectly understandable.
I am very impressed PC Specialist -thank you!!
Easy to use website, always kept up to date with process of order and arrived when it should. Son loves his new laptop - Thank you!
After failure of my old Sony laptop I found it difficult (both in shops and on-line) to find a laptop without Windows 8 pre-installed (I wanted Windows 7) . A friend suggested using PC Specialist and I cannot fault the experience and product. I was able to easily define my requirements via the easy to use website; and then receive reassuring updates on progress throughout the build and delivery process. It arrived exactly as the courier predicted and was well packed. The quality was better than I might have expected and although I didn't need to seek help from PC Specialist everything in the accompanying literature suggested that I would have been as satisfied with that as I am with the product itself. I have already recommended PC Specialist to a friend.
So having waited YEARS for my old machine to die, I finally got the excuse I needed to go PC shopping.
So, after pulling my hair out looking at Amazon/Dabs/Newegg (who's sites are obviously designed to induce Internet Related Anxiety) I found PCSpecialist.
Ok, I spent days tinkering with the order before I had money, but it was actually fun.
The build menu is easy to use and the parts range contained everything I had looked up elsewhere and secretly wanted.
I already HAVE recommended them to other people, and Ill be buying my next machine there.
Took me ages to do the research about what spec was going to right for what I wanted, the online builder tool is fantastic and when I had a query online chat sorted it for me. Ordering is very easy and the compatibility checker gives you peace of mind that you have not made an error in the components. The online order tracking facility is very good, although have to confess I got a little stressed with the amount of time my machine spent in "pre production" however once passed that annoying stage it was processed and shipped quite fast. Delivery with DPD was awesome tracked it online and the live mapping facility lets you monitor progress right up to your front door!..... how cool is that
PC Specialist's service of custom building PC's, even laptops, to customer specifications with a wide range of hardware options is what attracted me to them and on that score I am very impressed. I paid the extra to have the build expedited in under a week, and they made good on that. The whole system came in at what is a good price compared to other retailers. Having had the laptop for a week now it is performing well and doing everything I expected of it. Build quality seems good. My only complaint is it's noisy. The fans seem to have three settings - very quiet (when the processor is idle), noisy (when it gets above a few % CPU) and VERY noisy (anything else). I can't see a way to modify this behaviour either in the BIOS or in software, and it probably wouldn't be a good idea anyway, don't want it over-heating. Apart from that, lovely computer!
From the moment I arrived on the homepage to the checkout i was greatly impressed.
Everything i needed was there. a choice of different types of builds and price ranges. i liked the real time price updates as you changed components and particularly the save build option. it made my life a lot easier as i saved up for the build.
As cost is an issue with me at the moment, I love the upgrade facility where it checks upgrades with your existing build even after you've received it. It's defiantly something I'll be using in future.
The quality of the build was far superior to the stock builds in my local PC World/Curry's, it would have cost me almost £150 more for a similar build so i've already recommended PC Specialists to my family and Grandmother who are all looking for new laptops.
I am defiantly coming back for my upgrades and perhaps in future a new PC.
I would however like a more detailed description of things. like where the power button is on the casing and how it behaves in sleep mode. my PC case has a four inch long vertical power button that flashes green whilst in sleep mode. very annoying. and my Graphics card came with a free electronic copy of SimCity ^_^ very nice surprise!
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