Pilgrim Jewellery Reviews 

14,769
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful jewellery designs, beautiful presentation, and overall high quality of the products. Consumers often state that the prices are very reasonable and the purchasing experience remains smooth from start to finish. However, some people mentioned facing significant delivery delays, tracking difficulties, and receiving very little support when parcels went missing. A few other people also felt that certain items suffered from premature wear, with the plating wearing off or tarnishing after a short time. Reviewers occasionally noted that loose earring backs led to lost pieces or that packaging felt disappointing.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous designs, stylish look, and great quality of... See more

Quality

People report positive experiences with quality, highlighting that the jewelry pieces are stylish, beautiful,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping, prompt... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide range of differing... See more

Price

Customers consistently note positive experiences with price, highlighting that the jewelry is offered at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LOVE the jewellery design! The collections and their presentation/packaging are well lush. Quality products that last! Trend items have a slightly different edge to the mainstream, I celebrate this co... See more

Company replied

Rated 5 out of 5 stars

Not my first purchase from their own site, and yet I have been pleasantly impressed every time. I live in Sweden, shipping was quicker than I could have imagined. Beautifully packed, nicely organ... See more

Rated 5 out of 5 stars

Laurene and Rikke were super understanding and responsive to my customer service request. I’d purchased a pair of hoop earrings and unfortunately lost one as it fell out due to a loose back. I’ve been... See more

Company replied

Rated 5 out of 5 stars

My necklace was delivered quickly, and looked exactly as on the pics and videos. I really liked the look and the quality, it looked pretty stunning. Had to send it back, unfortunately, because the nec... See more


Company details

  1. Jewelry Store
  2. Sunglasses Store

About Pilgrim Jewellery

Written by the company

Pilgrim is a Danish fashion jewellery company founded in 1983 by Annemette Markvad & Thomas Adamsen. We design and make fashion jewellery and sunglasses by hand & heart. Go to our Pilgrim website

Free shipping

Free shipping

If you order goods worth more than DKK 400 / EUR 55 / GBP 50 / NOK 650 / SEK 650, we offer you free shipping on your order.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.5

All reviews

(14,769)

1,171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect

August 27, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

Thank you so much for your lovely review! We’re delighted to hear that you are please with everything

Warm regards,
Team Pilgrim

Rated 5 out of 5 stars

Lovely products at a great price

Lovely products at a great price

August 27, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

Thank you so much for your wonderful feedback! We are so happy to hear that you are pleased with our products and their value.
Warm regards,
Team Pilgrim

Rated 5 out of 5 stars

Really happy with my new jewelry, great waterproof collection

I ordered Presence Creole Earrings, Necklace and bracelet, which are silverplated and waterproof. They look great and I hope they won't tarnish. They really shine bright and are worth the money. It is really the same with the two other earrings I bought one with pearls, the other in an organic shape silver plated and waterproof.

August 26, 2026
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Reply from Pilgrim Jewellery

We are so delighted to hear how much you love your Presence Creole Earrings, Necklace, and Bracelet, along with your other beautiful earrings! It's wonderful to know they shine brightly and that you feel they are worth the investment. We truly appreciate your kind words and positive feedback.
Warm regards,
Team Pilgrim

Rated 5 out of 5 stars

Good quality and beautiful designs

Good quality and beautiful designs! But the thing I appreciate most is the use of recycled materials. The only negative is all the plastic being used in packaging.

August 25, 2026
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Reply from Pilgrim Jewellery

We're so happy to hear you appreciate our designs and commitment to recycled materials! We understand your concern about plastic packaging and are actively exploring more sustainable alternatives for our shipments. We value your feedback.
Warm regards
Team Pilgrim

Rated 5 out of 5 stars

Great service

Great service

June 12, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

Thank you so much for your wonderful feedback! We are so happy to hear that you are pleased with our service
Warm regards,
Team Pilgrim

Rated 5 out of 5 stars

Very quick service

Very quick service, excellent jewellery :-)

August 24, 2026
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Reply from Pilgrim Jewellery

Thank you for your wonderful review! We are so pleased to hear that you are happy with both the speedy service and our beautiful jewelry. We hope you enjoy your new pieces!
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Fabulous jewellery …

I have purchased 5 items to date and love them all. Great quality, unusual and stylish. Also have a great sale section !!

August 24, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We are so happy to hear you love your five items and appreciate your kind words about the great quality and unique style. We're also glad you enjoy our sale section! Thank you for your wonderful feedback.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Great product

Great product, great delivery.

August 20, 2026
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Reply from Pilgrim Jewellery

We are so happy to hear that you had a great experience with both our product and delivery! Your positive feedback truly brightens our day.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Prompt and sensible problem solution

Prompt and sensible problem solution. Great design.

August 20, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so glad you appreciate our prompt solutions and great design! Thank you for your positive feedback.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Lovely earrings and excellent service

Very easy to navigate the website and delivery was quick and efficient. Thank you.

August 6, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so happy to hear that navigating our website was easy and that your delivery was quick and efficient. We truly appreciate your kind words!
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Very happy with my jewelry pieces

Very happy with my jewelry pieces. Delivery was a little slow though. According to the tracker, seemed to spend several days in France without movement. However, I would order again now knowing how long delivery is likely to take.

August 19, 2026
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Reply from Pilgrim Jewellery

We're so happy you love your jewelry pieces! We appreciate your understanding regarding the delivery time and acknowledge the delay you experienced in France. We are always working to improve our shipping processes. Thank you for your feedback and for choosing us again!
Warm regards
Team Pilgrim🖤

Rated 4 out of 5 stars

Fast delivery

Fast delivery, but a shame that you have to pay for delivery under 600 SEK. Time to reconsider if you want to be a modern online store!

August 19, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We appreciate your feedback regarding our delivery policy. We understand your perspective on the free delivery threshold and are always evaluating our services to meet modern expectations.
Best regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Beautiful and special pieces

I have long been a fan of Pilgrim, after long years I ordered different pieces and they were all beautiful and special.

August 18, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so happy to hear you've been a long-time fan and continue to love our beautiful and special pieces! Thank you for your wonderful feedback.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Lovely jewellery at a reasonable price

Lovely jewellery at a reasonable price. Prompt, efficient delivery.

August 17, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so happy to hear you appreciate our jewelry and our efficient delivery service. Thank you for your kind words!
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Gorgeous ring

Gorgeous ring . Will be purchasing from this site again .

August 17, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We are so happy to hear you love the gorgeous ring! We truly appreciate your kind words and look forward to your next purchase with us.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, unique pieces. My favourite jewellery, I often get compliments when I wear a piece.

August 16, 2026
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Reply from Pilgrim Jewellery

We are so glad to hear you love our unique jewelry pieces and receive compliments when you wear them. Thank you for your wonderful feedback!

Warm regards
Team Pilgrim🖤

Rated 1 out of 5 stars

Order was cancelled

August 16, 2026
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Reply from Pilgrim Jewellery

We can see that you have been in contact with our customer service team, who informed you about what happened with your parcel, which unfortunately was shipped with an incorrect label.

You have also received a discount code as compensation, which you can use towards a new purchase. Despite the unfortunate experience, we feel that we have done our best to provide you with good service and find a suitable solution. For this reason, we feel that a one-star rating does not fully reflect the service you have received.
Best regards
Team Pilgrim

Rated 3 out of 5 stars

The jewellery set is a lot smaller than…

The jewellery set is a lot smaller than I thought the earrings are tiny and the pendant is not as tiny but it is small

August 14, 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We appreciate you sharing your feedback regarding the size of the jewelry set.
We do a lot of effort to give an impression of the size with model photo if you are not satisfied you are always welcome to return
Best regards
Team Pilgrim

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