Poor customer service
I opened my account few days ago and have paid $5, they sent me an verification email and I replied with all the needed info, got nothing back since then. And now every time i try to log in my pingo it says "invalid account". Sent tens of email but no one reply till now. Can anybody resolve my problem? My account #3614312930.
September 9, 2011
Unprompted review
Reply from Pingo.com
Xiankun Zhang,
I'm sorry for the experience that you had in signing up. Providing an account number helped us to investigate the situation, to resolve this, as your account should now be working to make calls.
We appreciate your business and patience in resolving this.
- Customer Service