Very poor quality service to say the least.
Quick to take your hard earned money! Then you get there don't give a rats ass! about our customers service. I have tryed four times to get them to take care of my on line account. Every time they tell me the same thing. It will be 3 to 5 days and we will take care of your needs. How can you call that a company we can trust. When all you have done is tell me a lie for a mounth now. I have lost your TRUST for ever.
Reply from Pingo.com
William Bill Trevena,
Account verification was able to located your account by the name provided. They went ahead and closed your account, which will refund your money. As we offer a risk free satisfaction guaranteed or we will refund customers remaining phone card balance minus any free bonus credit minutes. I'm sorry for the experience that you had with the service.
- Customer Service
UPDATE:
We did refund your money. Its up to your bank or credit card provider to clear the funds that can take 3 to 5 business days.