I have used play.com for just over 5 years now and have always recieved excellent service. When ordering pre-orders they guarantee that the price if lowered is the price you will pay and also they do not take any money until it is ready to be dispatched.

I have recieved pre-orders before the actual release date on several occasions. Most orders are delivered in 3 - 5 days from dispatch.

They now have a whole range of items from books, gadgets, toys and even electrical items.