Poolsupplyworld reviews

Poolsupplyworld reviews

Excellent
9.2
from 0 - 10
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Greg king loxley al

I was very happy with the part I ordered, It got here fast and I was abble to
make my wife very happy. She got her hot tub fixed.
Thank you very much
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Top of the Line Company

I was very pleased with PoolSupplyWorld. Their prices are the best since I checked many sites and also stores in our town. I ordered on line and the product was sent out immediately. It arrived quickly in perfect shape. Also the pool cleaner Zodiac G-3 works perfectly.
My choice for pool supplies and I will recommend them to my acquaintances.
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Great pricing and customer service.

Order went smoothly and product was delivered quickly! This was my first order with PoolSupplyWorld and it won't be the last.
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Excellent Customer Service and Product

This was my first experience with Poolsupplyworld and it was excellent in all aspects.
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Great Company!

Ordered the product without a hitch. Best price I could find. It was delivered promptly, and exactly as advertised. Had a question, and their service department was helpful and knowledgeable.
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Excellent company!

PoolSupplyWord.com had the best price for my replacement booster pump and pool cleaner. The items were received within a couple of days of placing the order. They will be my first choice for my future pool supply needs!
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Flawless transaction

Best price I could find on the net, promptly delivered.
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Great service....

I received my order very quickly and at a great price!
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First Class!

The assistant at Pool Supply World was very knowledgable and helped me select the retro fit kit I needed. It was shipped promptly, arrived on time and in good condition. The install went well and I'm back in business.
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Great!

Had what I wanted and at a good price.
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Love them!

found the part i needed at an excellent price and it was shipped quickly too!! thanks for helping me make my hot tub work again!
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Great Price

I ordered a Nature 2 express since total price was more competitive than anywhere else on the web. Shipping was prompt along with great communication that my product was on its way.

I Would use this company again.
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Mike, S.FLA

I ordered a Kreepy Krauly Classic. Ordering was simple. I got an email from customer service with a tracking #. Item arrived on the specified date. I keep ordering the Classic because I can save whatever parts are still good from the old one in case I need them. Great price as long as Kreepy Krauly follows though with the rebate, which they always have in the past. Thanks
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Horrible

Horrible. I'd like to know how many of these reviews say PoolSupplyWorld have great customer service when I can NEVER get them on the phone? Sounds a little made-up. I've been trying to deal with them for two weeks on my order and all I received so far are the Pool Liner Coping, and I'm still waiting for my liner. I finally received a shipping tracking number for what looked like my entire order, but all I got was the coping. Meanwhile, they already charged my credit card so I can't go out and buy another liner, now that I've already wasted 2 weeks of a precious summer here in MI (we barely get 3 months of swimming weather). They've only called me back once from the emails and voicemails I've left them. JUST HORRIBLE.

I'll never do business with them again, ever. Now if I can only back out of my order so I can get one from a legitimate vendor. Really, are you still in the 80's over there? You can't have your warehouse communicate with your ordering system so we know the "real" status of our orders, not just some bs "we need to contact our warehouse to see if it shipped" excuses? Never again.
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Excellent Pricing.. A True Pool Supply Resource

A True Pool Supplies Resource. We have bought items online for quite sometime now. Lately our favorite store is PoolSupplyWorld - They have the best pool supply coupons we have found.. This gets you better pricing on already low prices. We have bought two pool pumps, one pool heater and our latest purchase was the Polaris 9300 - We spend a little less than 1000 dollars on it. We recieved it in 3 days it is the best pool cleaner we have ever had.
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Amazing Service..

We buy everything online. We buy from Amazon mostly. Lately we have been finding that there are better prices away from Amazon. We have a Pool and a Spa. We needed Nature 2 Sticks. We ordered from PoolSupplyWorld.com for the first time last week. We got the items in 3 days. Wow. Just about as fast as Amazon but we save almost $10.00 or 15%. They sent us a coupon and we are thinking about ordering a new Hayward Super Pump from them. We are very happy with Pool Supply World.
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Still shopping around

It seems like every time I find an online company to work with, it only takes 2 orders before things go south. I had been a customer of poolsupplyworld for about a year - I live in Florida, so I buy supply 5-6 times per year. First order was a disaster, but mary stuck with me and I finally got everything - some stuff too late, but it all arrived eventually. The next order was fine, ok, acceptable you could say. This last order, when i decided to install a chlorinator. ... well, I called and told the rep about my pool and he recommended the wrong type (above ground pool unit - I have an inground pool - and I told him that!) I wasted about an hour before i realized that i had the wrong unit. I had already cut the pipe and everything - so now I'm screwed, unless I can get the correct one right away. It's hot down here folks, even in winter - so my pool filter needs to run every day. I call the company - I ask for Mary my savior from before, but she apparently has flown the coop, so a gruff young man is "helping" me. I don't want to mention his name, but "gruff". After 20 mins on the phone, he tells me that they will get another one right out to me "I don't want another one, I said, I want the right one!" He assured me that it would be on it's way. I asked for next day air or at least some expedited, but gruffman told me he can't do that, unless I wanted to pay for it (!) but he told me that regular ground would be fine, and I should get it in 2-3 days. "well, I'd better!" I told him, because if I don't my pool will be first gray, then green! And that, I told him - would be their fault. No problem, he said, i would have it by the weekend (this was a tuesday).

Well, do you know that it took not 2-3 days, but 2-3 weeks! They sent the wrong damn unit again - and then more promises, more refusals to upgrade shipping (again - unless I wanted to pay for it!)

It took exactly 16 days to receive the right one. my pool did go green, but not so bad - of course poolsupplyworld refused to take any blame for it.

And now, I find myself shopping for another pool supply company. Anyone try poolcenter.com? or poolplaza? What's best for Florida? Fastest I mean...

Take care now. better luck next time.
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PoolSupplyWorld has excellent customer service.. We couldnt be happier!!

Our family shops online for everything. We live in a very Rural part of Nevada and have no really close good retail stores so with the advent of free shipping we have just decided to become really good online shoppers. This time we went shopping for our newly installed swimming pool. We had a pool company install a fiberglass pool for us. It was great. They told us to get all of our equipement online and they will install it. They recommended pool supply world to us. We had really no idea of what to expect but went with the recomendation. We called. We needed a Polaris 360, Jandy LXi Pool heater, Pentair Clean and Clear 320 Pool filter, and a Pentair whisperflo pool pump. This was the basics of what we needed, we ended up after a recomendation from one of the sales reps ordered a couple of lights as well as a Salt Chlorinator. We had them quote it. We got three other quotes. Their prices were the best and the service was outstanding. We have since ordered some Natural Chemistry Products from them as well as some algacide products. We always recieve the products a couple of days after we order. We usually order from Amazon.com but PoolSupplyWorld has even shown them up. We are impressed and will be our pool store going forward.
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Great Prices, Fantastic Customer Service, Fast Shipping

We recently purchased a solid mesh pool cover and were extremely pleased with all the help we received from their sales rep throughout the process. We had many questions about the different covers, functions, maintenance etc...and she consistently answered them all either by email or phone in record speed! She even answered my emails at times in the evening! The cover came very fast even though it was custom made and the price was fantastic. We would highly recommend doing business with PoolSupplyWorld.com!!! YOUR THE BEST!
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Great Service and Prompt shipping

Ordered Pentair Spa Heater on the phone. Very easy process. Received email when item shipped a couple of days after the order was placed. Heater arrived with no damage; all components and paperwork were included. After installation, the heater started right up and worked perfectly.

www.poolsupplyworld.com Details

About this company

Welcome to Pool Supply World, your source for online pool supplies and spa parts. You can buy a swimming pool filter, pump, heater or cleaner at a guaranteed great price.

Visit Poolsupplyworld

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