Protect your bubble reviews

Protect your bubble reviews

Excellent
9.1
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Terrable, take the money but don't pay out.

Been with them for almost 2 years cover for my daughters phone. She lost it a month ago so yesterday I cancelled it with the service provider. After I contacted these people to make a claim only to be told I wasn't, despite asking specifically for, covered for loss. Bunch of shysters.
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Poor

The claim has been approved and I have sent the payment of £50.. I've been expecting the postage envelope to come for the 5th April 2014 so I can send my phone to them however today's date is 15th April and still no envelope has come.. I have called various times and they have told me all they can do is post another one out.. I have even given another address of mine for them to send it to, yet nothing has arrived. Very disappointed.. Poor compared to my old insurance company. Not recommended at all.
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Wouldn't recommend AT ALL

Well....
Being a very cautious person with my phone, I made sure to look around for a good insurance policy just in case something ever did happen to my 'lifeline'.
I came across many good reviews on this site- so I thought I'd give the company a chance and signed up for the whole insurance package.
Accidents will happen and it did 3 days ago. I went online to start a claim straight away... and here I am three days later none the wiser as to what is going on!
May I just add that my partner has the same phone as me and a couple of months ago had a similar accident (dropped-smashed screen) and his insurance (with Aviva) had the phone sorted out within 24 hours- a new phone delivered to the door!
Having just spoke to a customer representative at Protect Your Bubble I have been told that I 'may' hear back from someone in the next 2 days with confirmation on whether my claim has been accepted (I pay every month I don't see why it shouldn't be!) and then I will be sent out an envelope to return my phone to them.. and THEN I'll know if I'm being given a new handset or my existing one will be fixed.

I feel very stupid for being blinded by the reviews on this site- especially as now I notice that all the positive reviews are for those who have merely set up an account... not tried to actually claim! Good luck when it comes to that!

Overall I'm utterly shocked at how slow this service is and cannot wait to get out of this contract and get with Aviva!! I'm not sure how many people these days can go a week, or potentially longer without the use of their phones, and it's about time this company recognised this and sped up the process a bit.
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Review by confirmed purchaser

Easy and straightforward

Bought insurance for an Ipad. The experience was very easy and straightforward, nothing complicated and cover started straight away.
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Review by confirmed purchaser

Very competitive and simple to use.

Using Protectyourbubble.com was simple and easy to use. I've saved 60% on my insurance for my iPhone 5s and thats full cover too.

Very Happy :)
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Review by confirmed purchaser

Excellent service and good value for money

i spent ages trawling the internet for the best gadget insurance and kept coming back to Protect Your Bubble. The level of cover is excellent value for money compared to other companies and the exclusions and conditions are easy to find on their website, I had a few further questions and had to contact them directly, I had an excellent response both with email and by telephone.The customer service team was very helpful and I felt confident that I have bought the correct cover for my gadget at a really good price.
Protect your bubble

Reply from Protect your bubble

Dear Angie,

We are pleased to hear you found the level of cover excellent value, the customer service team very helpful and that despite all your trawling you came back to us!

Thanks for taking the time to review Protect Your Bubble the feedback is much appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Bubbleishilly brilliant

I recommend protectyourbubble.com, it's easy and quick to get a quote and insure your item, and fantastically cheap, use this company!
Protect your bubble

Reply from Protect your bubble

Dear James,

Brilliant to hear that you found the product fantastically cheap we are striving to be as competitively priced as possible and are delighted to hear you felt that.

If you would recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Simple and easy to insure your gadget

Was really pleased how easy and straightforward the site was. Everything is written in terms that are understandable. Truly great service at the touch of a few buttons.
Protect your bubble

Reply from Protect your bubble

Dear Emma,

We are delighted to hear you found everything easy to use and straightforward we are striving to be as user-friendly as possible.

Thanks for the feedback it is much appreciated and fantastic to see you thought we provided truly great service =)

Kind Regards
Alex
Protect Your Bubble
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minus and plus

I'll start with the plus
I insured my tablet via recommendation of my friend who also uses this insurance company.
Agree, the price for the insurance bit lower than in other companies, before that I never had to use the insurance policies, at this time Iā€™m not mistaken, I lost my tablet ļŒ tablet, it is for me not a big problem to loss as it is with tablet I lost all my holidays and family pictures, I immediately inform the police and protect your bubble,. I liked very much how easy was system to make a claim, this help a lot for busy people (thanks to bubble) I scanned original and sent all the necessary documents via email , and a few days later received confirmation that my claim was approved I immediately paid policy excess .
I really did not expect such a fast service, thanks, but one... or rather minus , I 'm still waiting for a replacement send to me , me every day I calling them promise that will be delivered next day, but today I call them I been told that they do not have particular day when it will be delivered , before I was told it would be delivered the next day ,today when I was called, they promise to look it my case and ring my back before 18 h but as I thought no one called back , well, what will be called again tomorrow after I have a good joy comes and now slight disappointment , so I'll write when I get it my tablet and how long it took .
Protect your bubble

Reply from Protect your bubble

Hi Sergio,

Sorry to hear about the delay if you would like, you can email me directly on alex.irani@protectyourbubble.com and I can look into getting an update for you?

Thanks for the review.

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

clear easy instructions for mobile phone cover

Clear easy instructiions to cover mobile phone at a good rate, only critsism is that loss is extra when after you get quote but still good price.
Protect your bubble

Reply from Protect your bubble

Dear Jane,

Thanks for taking the time to review Protect Your Bubbled the feedback is much appreciated and we are pleased to you found our instructions clear and the cover at a good rate =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Easy, efficient cover

Really easy to use the website to get the cover you require, easy to understand level of cover, payment amounts and dates. I would recommend this insurance as it is very similar to some more expensive insurance companies.
Protect your bubble

Reply from Protect your bubble

Dear Julie,

Thanks for taking the time to review Protect Your Bubble the feedback is much appreciated and we are delighted to hear that you found the website easy to use, the level of cover easy to understand and the payment amounts and dates acceptable.

If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Quick, easy and fun

Quick and efficient website! Great company
Protect your bubble

Reply from Protect your bubble

Dear Jennifer,

We are delighted to hear you found our website quick and efficient, we are trying to make it as easy to navigate as possible and are delighted to hear you found us that.

Thanks for taking the time to review Protect Your Bubble the feedback is appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

easy and good value

Was really easy to set up and was good value...lower excess amount than with other insurers
Protect your bubble

Reply from Protect your bubble

Dear Stephen,

We are pleased to hear you found it really easy to set up and the value good, we are striving to be as user-friendly & competitively priced as possible.

Thanks for taking the time to review Protect Your Bubble the feedback is appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Friendly service

i insured my camera today & the cover is really good for the price, plus they cover more than one item which is ideal for families whos children have gadgets. I understood what i was getting for my money & now ive got peace of mind that my cameras covered :)
Protect your bubble

Reply from Protect your bubble

Dear Deborah,

We are pleased to hear that we have given you peace of mind and also that you know what you are getting for your money!

Thanks for taking the time to review Protect Your Bubble.

Kind Regards
Alex
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Review by confirmed purchaser

Peace of mind at affordable price

It's easy...it's quick, cheap, well covered, no faff, lost of relevant feed back, with simple relevant forms.
Protect your bubble

Reply from Protect your bubble

Dear Jenny,

We are pleased to hear you found us easy, quick and cheap. We are striving to provide the best all-round experience for our customers and are delighted to hear you think we did that.

Thanks for taking the time to review Protect Your Bubble your feedback is much appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

So easy to understand and amazing price! Love

This website was very easy to use and it's amazing price aswell! Winner!!!!
Protect your bubble

Reply from Protect your bubble

Dear Stacey,

Glad to hear you found the website very easy to use and the price amazing, we are striving to provide the most competitive price going and are delighted to hear you found us that!

Thanks for taking the time to review Protect Your Bubble and being a winner =))

Kind Regards
Alex
Protect Your Bubble
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Seems like a long process to get something you're paying for

I had my phone stolen and I rang protect my bubble to put in my claim with my crime reference number. The woman wasn't particularly helpful and I felt as though I was being accused of lying about my phone being stolen even though I had a crime reference number. I then was given a list of things I needed to prove I had the phone in the first place which I have to get sent out to me. Overall this process is going to take over a week and I'm not quite sure why I've been paying 6.99 a month for about a year. I feel as though they aren't really there to help but to make it difficult for you to actually get what you're paying for. In the past I have had insurance and it took me 3 days to sort out getting a replacement. I'm genuinely gutted with this process and the length of time it is going to take to actually process this claim.
Protect your bubble

Reply from Protect your bubble

Hi Rose,

Sorry to hear about the difficulties you have encountered with us. If you would like to email me directly on alex.irani@protectyourbubble.com and outline the specific dates and details I can look into these and see if I can help?

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Quick, very easy, and reasonably priced. Perfect.

It's really simply and straightforward. I wanted to insure my MacBook and it was all sorted in 10mins. Great cover and reassuring.
Protect your bubble

Reply from Protect your bubble

Dear Hugo,

We are delighted to hear we are really simple and straightforward we are striving to be as easy to use as possible and are pleased to hear you found us that!

Thanks for reviewing Protect Your Bubble your feedback is much appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

cover iN a flash, simple , easy, fast.

The website is really easy to use, simple to follow, and everything is explained. Within a few clicks, your gadgets are covered, even if you loose them, rather than trawling through pages of info, you get the job done if a few minutes, and at an affordable price too!
Protect your bubble

Reply from Protect your bubble

Dear Tracey,

Great to hear you found the website easy to use, simple to follow and everything is explained. We are trying to provide the most user-friendly website possible and are delighted to hear you found us that!

Thanks for taking the time to review Protect Your Bubble the feedback is much appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

BUBBLETASTIC

I'm aware bubbletastic isn't a Word, but its quite enjoyable to say. I couldn't afford to attach insurance through my phone company and it was ridiculously fiddly to get sorted. I really wanted to insure my phone as its new to London (as am I!) and I'm worried about getting bumped, squashed and trampled on.
Within minutes I had got a quote, and insured my phone for a pretty groovy price!

So hopefully no-one will pop my bubble, and I can enjoy my new phone in the hustle and bustle of THE BIG SMOKE!!!!

Thanks guys!
Protect your bubble

Reply from Protect your bubble

Dear Emily,

We are delighted to hear you got a quote in minutes and for as you would say a pretty groovy price! We are trying to provide the most user-friendly website available and at a competitive price and are glad you found us that =)

Thanks for taking the time to review Protect Your Bubble.

Kind Regards
Alex
Protect Your Bubble

P.S we love the word bubbletastic!

Protect your bubble Details

About this company

Great value gadget insurance, travel insurance, car insurance and home insurance quotes from Protect Your Bubble. Get a cheap online insurance quote in minutes.

Visit Protect your bubble

Contact information

We live here: 6 - 12 Victoria Street
SL4 1EN Windsor
United Kingdom

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