Protect Your Bubble Reviews 

22,812
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 603 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, allowing them to complete the setup process for their device cover in just a few minutes. Reviewers also appreciate the competitive prices, noting that finding a suitable quote and arranging protection for their gadgets is remarkably straightforward and affordable. However, some customers also noted frustrations regarding delayed claim processing times, mentioning that waiting for approvals or repairs can take much longer than expected. A few other people also felt that encountering technical errors, password problems, or registration issues made managing their policy unnecessarily difficult at times.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that the website is simple, clear, and very... See more

Price

Consumers find price to be positive and consistently report affordable and competitive rates for their device... See more

Service

Reviewers mention positive feedback about service, highlighting quick turnaround times and helpful online... See more

Product

Customers had ambiguous experiences with product, noting both easy setup and severe claim issues. Many... See more

Claim

Customers consistently note ambiguous experiences with claim processes, often reflecting both very rapid... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely rapid in setting up my policy. Only rated 4 stars as I have yet to experience anything on the actual insurance mishap side of things. Thanks for the price and quick service!

Rated 5 out of 5 stars

Just bought this insurance to protect my new phone. To purchase the process was easy enough, but we will see if and when I have the need to claim, how good the service really is. Until then I reserve... See more

Rated 5 out of 5 stars

You Get What You Pay for - Quick Simple Effective & Reliable .. they've even upgraded my gadgets and few times .. Top Tier in the insurance Game . Many thanks Md A-H Ahmed

Rated 5 out of 5 stars

Really simple process to get the cover I wanted. Start to finish less than 10 mins. I can see why the ratings for this company are high. Hopefully I won't need to find out but let's hope the claim pro... See more


Company details

  1. Insurance Agency
  2. Gadget Insurance Company

Information provided by various external sources

Insurance for everything in your bubble. Mobile phone, tablet, camera, bicycle, holiday and more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(22,812)

574 reviews in the last 12 months

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Rated 2 out of 5 stars

Having issues getting a password reset…

Having issues getting a password reset to access the account

August 26, 2026
Protect Your Bubble logo

Reply from Protect Your Bubble

Hello Daniel

We are sorry to hear you are having trouble logging in.

If your password is not recognised, please try resetting your password. Double-check your junk and spam folders for the password reset email from noreply@eu.assurant.com and a passcode from noreply@okta.com

When trying to log in please make sure you are using the email address and D.O.B used when you purchased the policy.

This is also being investigated by our complaints team.

Apologies for any inconvenience caused.

Kind Regards
Protect Your Bubble

Rated 1 out of 5 stars

I wanted to add an item to my existing…

I wanted to add an item to my existing policy but could not get you to answer the phone so I had to take out a new policy. I should have got a discount but didn't.

September 2, 2026
Protect Your Bubble logo

Reply from Protect Your Bubble

Hello Amy

We are very sorry to hear about the difficulties you have experienced. It is unusual that you were unable to get through to us by phone, as we have not received any recent reports of issues with our telephone lines. If you could provide the date and time of your call, along with the approximate length of time you were on hold, we would be happy to investigate this further.

We can see that you still currently have two active policies with us. If you would like to combine these policies and take advantage of our multi-gadget discount, please contact our Customer Service team, who will be able to arrange the merger for you.

Please call 0330 333 4792
Monday - Friday, 8am - 8pm
Saturday, Sunday & Bank Holiday Monday 9am - 6pm

Kind Regards
Protect Your Bubble

Rated 5 out of 5 stars

My phone died unexpectedly and Protect…

My phone died unexpectedly and Protect My Bubble were great. I was completely in stress mode and the lady on the phone sorted everything, took me through step by step and explained everything. The claim was approved same day and the device was fixed within several days of me sending it in (took a little time to get there due to weekend post but was speedy otherwise). Phone is fixed and now working great.

August 17, 2026

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