Quality Bath Reviews 

272
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, knowledgeable, and responsive throughout every stage of their home improvement projects. Buyers consistently mention that staff members take time to provide thoughtful guidance, ensuring that all individual preferences and design choices are carefully addressed without any pressure. Consumers also highlight that ordered items arrive securely packaged and that the overall buying and shipping process is entirely seamless. People note that the delivered products are of outstanding quality and that any necessary replacement parts or support requests are managed remarkably fast.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as highly responsive and knowledgeable.... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with both... See more

Product

Users describe positive interactions with product options, noting exceptional quality and competitive... See more

Service

Clients share positive opinions on service, highlighting efficient and knowledgeable professionals who make... See more

Response time

Customers had positive experiences with response time, consistently describing the team as highly responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality Bath consistently provides excellent products and service alike. They employees communicate quickly and well. Here, when I realized that a product I ordered had a long lead time, Tziporah mo... See more

Rated 5 out of 5 stars

Dov was great to work with. I appreciate him taking the extra time to call after an order I placed looked incomplete. He was attentive and thoughtful without being pushy. I will certainly look to Q... See more

Rated 5 out of 5 stars

Mimi in sales and Lea in warranty/parts are two pros! Years after I purchased our plumbing fixtures they are still there supporting their customers. They are both incredibly knowledgeable and responsi... See more

Rated 5 out of 5 stars

Sari was an amazing help. I was concerned because my medicine cabinets were supposed to ship almost a month ago and somehow she made several calls and got them to ship that very day. Now the project i... See more


Company details

  1. Home & Garden

Written by the company

QualityBath offers thousands of luxury bath vanities and kitchen & bath products for the home. We also sell faucets, sinks, tubs and whirlpools. We carry all major companies at discounted prices. We also feature how-to articles to help your renovating ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(272)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Layla went out of her way to get our faucet mailed out, which we greatly appreciate.
She was very courteous and professional and we would be more than happy to deal with her and Quality Bath in future.

August 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service on a warranty claim

Adina, thank you!!
QualityBath came through for me again. This time I had a 10 year old leaking Waterworks faucet. Adina helped me file the claim and handled all logistics. Painless and seamless, thank you.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

I randomly found this site in searching…

I randomly found this site in searching for a specific type of faucet (hasn’t arrived yet but assume it’s made to order and it’s from Europe, so kinda makes sense) and then ended up connecting with Akiva who was so helpful! I also purchased a kitchen faucet for my new home (will install) and the buying and shipping process was seamless! Super responsive colleagues and they were *actual people*! A rarity in the age of AI. Try them out!!!

June 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Dov is my GO TO

Dov is my GO TO. Most efficient, knowledgeable pro in the field I have had the experience to work with. Makes the entire process trouble free. Catches any order error, proactively calls to correct, and organizes a site order for ease of receiving. Godsend. Service and Quality suggestions are always his first step.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had a large complicated order

I had a large complicated order. Dov made it a seamless experience. Anytime I had a question or needed an item shipped he was on it. I am a extremely happy customer and have recommended Qualitybath.com to many people.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Bath Order

Quality Bath offered the exact toilet model we were searching for and our sales representative, Akiva, provided product availability info, a shipping estimate, and a written quote within minutes of our inquiry.

May 26, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fabulous actually

Fabulous actually. I've been trying to get a warranty issue resolved off and on for a year. Finally called Quality Bath and Adina worked her magic. Seriously. I sent the same pictures of the flaws that I had sent previously and presto (!) magic the company decided indeed there were flaws when Adina contacted them. It never would have happened without Adina and her professionalism aligned with her kindness. Brava!

May 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wonderful experience!

I had an outstanding experience working with Akiva! From start to finish, they handled a large and complex order with impressive professionalism and ease.

They were incredibly friendly and made an overwhelming process feel smooth and manageable. Every detail was tracked carefully, communication was prompt and clear, and nothing ever slipped through the cracks.

I would absolutely work with them again and highly recommend Quality Bath to anyone looking for expert support and excellent service.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Service!!!

First off, Quality Bath’s prices beat Ferguson’s, and second, when we had an issue with our tub, they took care of communication with the vendor (Thank you Adina), which helped us tremendously. Top notch customer experience and service. I will continue to shop for all our Bath needs and highly recommend them.

May 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Prompt reply

Prompt reply, very accommodating. Amazing representative and amazing company to work with. I recommend them to everyone I know now!

April 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look