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Ella
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68 points
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19 Reviews
01 July 2010
Very good price
Very good price- also had an offer of free delivery at that time- and was cheaper than their in store price would recommend.
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Featured review of RGB Electrical Superstore
02 June 2010
First Class Service!!
Fantastic service, great website, great products! Ordered a Samsung 37" LCD from RGB. First, it was the cheapest I found anywhere by at least £30, and I did some serious research. Second, I picked the free delivery option, ordered on Saturday evening via the website, RGB called on bank holiday Monday to confirm delivery for Tuesday! TV arrived exactly when they said it would, and the delivery guys were great. They took the TV out of the box so I could check condition, perfect. Really cannot fault RGB. Fingers crossed the TV behaves itself. However, this 37" Samsung replaces a 32" Samsung LCD, I have had for five years without incident, so have no worries there. Will be buying my Home Cinema system from RGB as a result of this experience.
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29 January 2010
Superb service
Ordered an LCD HD tv for my parents of 91 & 86 to be delivered to my address as was concerned with their ability to accept delivery by them at theirs. Took the option of up to 14 days delivery at no charge. Could not believe I received this today,within 48 hrs of the order being placed.
Many thanks to Nav who took my order by phone.
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11 December 2009
delivery and payment fine but heaven help you if you havve problem, say goodbye to £2000 dud tv we purchased
Bought sony tv and within 2 months developed faults , have sent tv to repair centre 3 times as rgb suggested, each time it comes back faults are still there, now they ask we send for 4th time. contacted retra and consumer direct and still they will not replace/refund.
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08 August 2009
Would never deal with them again
Ordered a sony surround sound tv unit. Delivery very quick. Unfortunately they delivered the one for a smaller tv than the one i had ordered. Arranged collection and again the collection was arranged very quickly. Now came the bad bit. Despite it being RGB's error in delivering the wrong item, they charged me £15 for delivery and £25 for collection. They also said that the item was damaged by me, despite the fact that it hadn't even been set up completely before I noticed the error. So for an item I didn't order, that was in my house less than 18 hours, they have charged me £89. Very arrogant on the phone as well when I tried to complain. I would definately never deal with them again.
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24 July 2009
Delivered within 24 hours
Earlier this week I ordered a TV and DVD Recorder package. It was delivered to my address in Norfolk within 24 hours. Excellent service. The staff in your shop,warehouse and delivery team were all helpful and courteous, a rare thing these days. Thank you I would certainly shop with you again.
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08 July 2009
Good website
Very easy and simple website
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Jason
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15 points
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3 Reviews
01 June 2009
Excellent website
Excellent website
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28 April 2009
RGB refund policy
I recently purchased a alphason ABRD 1100 TV stand from RGB.The salesperson told me that the RRP of the item was £350 and he would sell this to me for £300.Believing him I paid £ 300 .After I paid he told me the item was not in stock and I have to come later to collect it.Within hours I realised that the RRP was only £270 and many stores sell the item for £200. I felt cheated and phoned the store to cancel the order and asked for refund.But they told me they will retain 20% of the price if I cancelled the order.Hence I was forced to buy the product for 1 1/2 times the usual price. On the whole very poor customer service and strange refund policy.Let this be a lesson for others who purchase goods from RGB DIRECT.
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26 March 2009
Good websiteGood website....Good...
28 December 2007
Excelent serviceBest service I have had for...
27 November 2007
FANTASTIC!Fantastic Price. Fantastic Service....
26 September 2009
Brill...
11 September 2009
Thanks for sending the TV,...
07 September 2009
Very good service, and...
10 February 2009
The TV was ordered by my company on a company credit card. The delivery was made to the company address, but because I was not present, even though our...
18 November 2008
Not recommended at all. Claimed that my credit card had been declined when it hadn't. In the...
08 November 2007
BEWARE - DO NOT BUY FROM THIS COMPANY! YOU WILL GET NO HELP IF YOU HAVE A...
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