these dame people come to my back door through my garden past my washing all because they were too lazy to find front door (down side of house) just watch the delivery notes do not make any difference
I hadn't just left ordering the Veluxe's till the last minute, My local supplier with years of trading was messing me about, I went on the Roofing Superstore website to re-check the prices & not only found that I was being ripped off with price but delivery as well.
I've calmed down now! The good news is, I've found a good Velux supplier, the bad news is my suppliers no longer one of my drinking partners,...............I'm gonna miss him!
competative price , fast overnight delivery. the roofing shingles were as discribed with user instructions on their website ,easy to follow.
Materials were delivered very promptly after the order was placed. Damaged parts were just as promptly replaced. Friendly customer service - will definitely buy here and recommend others to Roofing Superstore.
best prices,fast delivery,
I have just been able to use this product,now we have had some sun shine,
The product went down with a normal roller on my 28ft x 16ft flat roof, that was 1, 5liter tin,left it to dry from midday untill next day, when I checked it the next morning,we did have rain overnight but the solar had dried very well,because the water was floating on the top surface, and that was the indication I was looking for,just like when you polish the car!!
Looking forward to putting on the second coat (when sunny again) to complete the job
Fab product fab price.
Products arrived promptly in good order. Very helpful driver who put products where we wanted them. Very happy with service. Would use again without hesitation. Service was good from taken order to final delivery.
The products we bought from Roofing Superstore were brilliant, the cheapest we'd found, with quality names. We had some trouble with the delivery,(no fault of roofing superstore), but they were brilliant and offered a refund of delivery charges. Would recommend this company!
item was exactly as ordered and delivery was bang on time stated. I appreciated the call 24 hours prior to confirm delivery date and time. Also the staff at the other end of the phone when i had a question was very helpful and courteous. Thankyou very much.
I phoned them for advise on the product I needed before I placed the order.The advise was double checked with the product suppier and my call returned within 5 mins. I placed the order on a Thursday,and part of the order arrived within 24 hours.I had also received a phone call with an appology that the main part of my order couldn't be delivered until Tuesday as it was a bank holiday.When it did arrive the driver was very helpful and placed the order where directed in our back garden.The remaining items arrived on the following Thursday,we knew these would take longer as they were not a 'stock' size.This driver was also helpful and left the product with a neighbour as it needed to be signed for and we had to go out..We wouldn't hesitate to use this company again and have all ready recommended them to friends.
After processing my order with Roofingsuperstore delivery was arranges for Wed and confirmed. The courier alleged that they had delivered the goods and left a card to that effect at 19.00 hrs on Wednesday. They did neither but reported back that they had attempted delivery. They had not and misled the Roofingsuperstore staff.
I believe that the Roofing material supplier has been in contact with their courier and that their delivery system has been modified. Delighted to hear that and maybe next time they will get it right.
Once again, I would re-iterate that the Roofingsuperstore staff behaved entirely professionally and their their very best to redeem an extremely poor service from the courier.
I ordered some 94cm x 55cm Velux windows for a pitched roof and when they arrived I was surprised at how small the glass panes were relative to the overall size. I understand the industry standard is to quote external frame sizes, but dimensions of glass would be useful too, in order to get an idea of how chunky the frames are.
I had never fitted bitumen shingles before so while this was a small job I needed advice from the outset. The salesman I spoke to was very helpful and I ordered what I needed. The products arrived as promised within 3 days and were exactly as expected.
My only gripe would be that the quoted square metreage of 3m2 per pack is in fact much less once you have used several tabs to 'dress' the edges of the roof. I overordered at the outset and was glad I did. The actual metreage i needed was 9 or three packs, but I used all four packs to complete the roof as recommended.
So order a bit more and you'll be fine. Other than that, great product, great company and I will certainly use Roofing Superstore again. Thanks
The ordering and delivery process was excellent with all packages arriving within the stated timescales. The quality of the products look excellent but as yet I have not installed them.
With this excellent service along with receiving good advice from the sales staff I would definitely use this company again.
I would have really appreciated knowing in advance when goods were going to be delivered as the first lot came and it was lucky someone was around to receive it. If I'd known that the order would be split and delivered by different companies I would also have delayed the delivery of the really bulky items. Very good service though and very helpful on the phone. Will use again.
I found the website easy to navigate, and within minutes of completing my order a company representative was on the phone to check that I had made the right colourway choice.
Little touches like that stand out.
I am not planning to do more roofing anytime soon, but if I was Roofing Superstore would be my first port of call.
Well done, guys!
excellent communication driver telephoned my about an hour before delivery, arrived on time, represented by a very pleasant delivery man, nothing was too much trouble, I will definitely be ordering from roofing superstore again in the very near future
To reply as a company, please log in to your business account.