⚠️ Extremely disappointing experience
⚠️ Extremely disappointing experience – misleading product and unacceptable customer service
I purchased what was advertised as a Lacoste clothing set from Rosevea after seeing their advertisement on Instagram. The price seemed attractive, and I genuinely believed I was purchasing a legitimate product.
However, when the package arrived, I was immediately concerned. The clothing came in a simple plastic bag, with no Lacoste packaging, no box, no authenticity documentation and none of the presentation I would reasonably expect from a genuine Lacoste product. The overall appearance and quality also raised serious concerns about its authenticity.
I contacted Rosevea and requested a full refund. Instead of resolving the matter properly, they asked me to return the item to China at my own expense, despite the fact that the cost of international return shipping can be disproportionate to the value of the product.
What is particularly concerning is that Rosevea themselves offered me a 20% refund to keep the item. This makes absolutely no sense if they genuinely believe that the product is as advertised and legitimate. I do not want to keep an item whose authenticity I seriously question, nor do I consider a 20% partial refund to be an acceptable resolution.
I have repeatedly requested a full refund without being forced to pay expensive international return shipping, but Rosevea continues to avoid providing a satisfactory solution.
I strongly recommend that potential customers exercise extreme caution before purchasing from this website, particularly when products are advertised as well-known brands at unusually attractive prices.
I am currently pursuing the matter further and will continue to seek a full refund.
My experience has been extremely disappointing, and I would absolutely not recommend Rosevea.








