I always fly Ryanair because their prices are a lot cheaper than other no frills flights.

However, I really do not like the service they provide to customers on the flights if they DARE to complain about any items that are faulty or inedible. I witnessed this on 3 different occasions where people asked for foods to be changed and were told, sorry that's how it is??? Eh???

Even when one was a flat can of coke, and the other was a bag of Malteesers that had gone all goey!!

Neither of these customers were offered an exchange OR refund...HOW SHOCKING!!

So.......I NEVER buy anything on the plane at all, I take my own food and drinks!! Stuff them